2017 Lincoln Mkz

I purchased a 2017 Lincoln MKZ Select which has been a continuous source of mechanical problems. After recently having a new engine installed, the vehicle has now developed significant transmission issues, making it unsafe and difficult to drive. Despite being sold this car under the assumption it was reliable, I am struggling with costly repairs and reduced functionality, effectively driving a “lemon.” I believe the vehicle’s condition and recurring failures qualify it for protection under consumer lemon laws or warranties, and I am seeking resolution or compensation due to these defects that have severely impacted the vehicle’s usability and my safety.

I purchased my 2017 Lincoln MKZ Select on November 11, 2024. The vehicle was determined to need a new engine, per Murgado Lincoln of Chicago. They had my car for over 48 days while putting in a new engine. After this was completed the car had to be sent back due to a mistake the mechanics made by not attaching a gasket properly. After this, I began experiencing odd noises underneath the hood and throughout the vehicle; delayed timing belt in both acceleration and deceleration, and so forth. I was then involved in a hit-and-run car accident (not my fault). All side airbags deployed and my passenger side rear wheel is destroyed. I had this car assessed just a few days ago by a certified Auto Care Company who said I needed a completely new transmission and that this car is not street legal at the moment... insurance is not helping me at all.

I purchased this vehicle on November 11, 2024. About one month later, I began experiencing severe problems. The engine started overheating, which marked the beginning of a downward spiral of issues. To address the overheating, a new engine was installed by Murgado Lincoln dealership, which took approximately 48 days to complete. While the new engine resolved the overheating, a serious transmission problem has persisted and worsened. Since I purchased the car, the transmission has been slipping constantly, shifting gears on its own unpredictably, making loud noises under the hood and throughout the entire vehicle. These issues create a major safety hazard, putting me and others at significant risk. On June 25, 2025, I was involved in a hit-and-run incident that likely worsened the vehicle’s condition. During this incident, the side airbags on both sides of my vehicle deployed, but the front airbag did not deploy at all, which is highly concerning and increased the danger during the impact. Additionally, the car has a cracked shock absorber head, likely from the accident, which has led to instability and potential fishtailing. I am now afraid to drive the vehicle due to unpredictable handling and further mechanical failure. The vehicle is available for inspection upon request. These problems have been confirmed and partially addressed by the dealer when the engine was replaced, but the transmission issues have never been fully resolved. There were no specific warning lamps for the transmission before the failure, but the slipping and erratic gear changes started about one month after purchase and have become progressively worse.

The contact owns a 2017 Lincoln MKZ. The contact stated that after starting the vehicle, while the vehicle was idling, the vehicle was shaking and vibrating abnormally. Additionally, after shifting to drive, the vehicle erroneously lunged forward, and while shifting into reverse the vehicle jerked backwards. The vehicle was taken to the local dealer who diagnosed that the torque converter and engine were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V390000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 100,000.

The contact owns a 2017 Lincoln MKZ. The contact stated while driving at an undisclosed speed, there was a whining sound coming from under the hood. The vehicle was driven to the residence. The contact stated that on the following day, the vehicle was started; however, while driving 30 MPH, the accelerator pedal was depressed but the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 30 MPH. The vehicle was driven to the place of employment. The contact stated that after work, the vehicle was started, and the accelerator pedal was depressed; however, the vehicle failed to accelerate as needed. The vehicle was driven to the residence. The contact stated that on the following day, the vehicle was started; however, the vehicle failed to move forward. The contact stated that the vehicle instead rolled backward. In addition, the contact stated that the vehicle became undrivable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 18V390000 (Power Train); however, the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 127,000.

The contact owns a 2017 Lincoln MKZ. The contact stated while at a stop, the vehicle failed to respond while depressing the accelerator pedal. The vehicle was towed to an independent mechanic where it was diagnosed that the flex plate and torque converter needed to be replaced. The vehicle was not repaired due to the cost. The contact referenced Ford Campaign Number: 17S16. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.

After some research I noticed that the 2017 Lincoln MKZ was part of a recall for faulty torque converters (Lincoln MKZ, Ford Fusion, Edge Torque Converter Recall (fordauthority.com Ford Recall Number: 17S03-). My dad took his car to Napleton Lincoln Mercury River Oaks, Illinois and they confirmed he needs to replace the torque converter and transmission. However, my dad whose 85 years-old, was informed his car does not fall under the recall for various reasons. How can that be when it’s the same, year, make, model and issue? My dad has taken his car to the dealer for all appropriate service appointments and has less than 100,000 miles on his car. It's obvious the issue is a defect and is not an issue associated with regularly wear and tear. He's faithfully purchased Ford products and routinely got over 200,000 miles without any problems. This issue puts my dad's life and any other owner of this car at extreme risk due to the uncertainty of the transmission operation. I feel Ford Lincoln Mercury should be held accountable for repairing his car.

The contact owns a 2017 Lincoln MKZ. The contact stated while driving 45 MPH, the check engine warning light illuminated intermittently. The contact was able to continue driving to her destination. The contact took the vehicle to an independent mechanic who associated the failure with NHTSA Campaign Number: 17V427000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The contact took the vehicle to the local dealer, where the vehicle was diagnosed with needing the transmission and torque convertor to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 115,200.

I have a 2017 Lincoln mkz 2.0L 6 speed automatic transmission. The torque converter weld studs. The torque converter is on longer connected to the engine flex plate causing its ability to move. If you look at recall 17S16 it is an expansion of recall 17V427. my car is available I was driving on a 4 lane highway going about 60mph when car cut off. I was very afraid for my life. But also the life if others when I had no control of my speed. Personal mechanic. I first heard some noise under the car that would come and go, on this day I heard a thump and the vehicle lost its ability to move. which cause a very dangerous situation, cars where going around my car at speeds of 70 to 80mph. I am lucky to be alive!