2013 Lincoln Mkx

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKE BOOSTER AND THE ABS MODULE FAILED. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING UP HIS DRIVEWAY. THE CONTACT STATED THAT THE FAILURE WAS CAUSED BY A DEFECT IN THE HYDRAULIC CONTROL UNIT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO FORD OF OCALA INC (2816 NW PINE AVE, OCALA, FL 34475), AND WAS REPAIRED UNDER WARRANTY. THE WARRANTY COVERED THE ABS MODULE BUT NOT THE HYDRAULIC CONTROL UNIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 90,700.

I PURCHASED MY VEHICLE 2 YEARS AGO WITH ONLY 36K MILES. 10 MONTHS AGO I NOTICED ON OCCASION THAT AFTER SHIFTING TO PARK THE VEHICLE WAS NOT RECOGNIZING AND ALERT SAID TO SHIFT TO PARK. ALSO WHILE BRAKING ON HILLS I COULD FEEL PRESSURE BUILDING UP AND PRESSING AGAINST MY FOOT CAUSING ME TO BE FORCED TO PRESS VERY HARD TO STOP,THIS CONTINUED ONLY ON OCCASION UNTIL RECENTLY WHILE STOPPED AT A TRAFFIC LIGHT MY CAR WILL LOOSE POWER AND THE LOW ENGINE PRESSURE LIGHT BEEPS 3 TIMES. AS THIS HAS PROGRESSED MY VEHICLE IS NOW UN DRIVEABLE. I TOOK MY VEHICLE TO LINCOLN DEALER IN SPOKANE WA AND WAS TOLD THE BRAKE BOOSTER WAS FAILING AND THERE WAS AN ACTIVE RECALL FOR THIS ISSUE BUT THEY WERE UNABLE TO REPAIR BECAUSE MY VIN # WASN'T SHOWING THAT MY VEHICLE WAS INCLUDED IN RECALL. PLEASE HELP *TR

AROUND SEPTEMBER 2019, THE BRAKE BOOSTER ON MY LINCOLN MKX BEGAN FAILING, GETTING WORSE AND WORSE QUICKLY. IT GOT TO THE POINT THAT I HAD TO ALMOST STAND WITH TWO FEET ON THE BRAKE TO MAKE THE CAR STOP. (WHICH WAS FRIGHTENING WHEN I WAS TRYING TO STOP THE CAR BEFORE HITTING THE ONE IN FRONT OF ME, EVEN THOUGHT I WAS ONLY GOING ABOUT 30-40 MPH). WHEN I PRESSED THE BRAKE THE PEDAL WOULD SLIGHTLY DEPRESS, THEN HISS AND THEN WITH MY INCREASED PRESSURE ON THE BRAKE PEDAL IT WOULD DEPRESS FURTHER, SEEMINGLY CLOSE TO THE CAR FLOOR. THE CAR BECAME INCREASINGLY DIFFICULT TO STOP. MY MECHANIC SAID MY BRAKE BOOSTER NEEDED REPLACED AND THAT THERE WAS AN EXTENDED WARRANTY ON THE PART. I PURCHASED THE CAR USED. I CALLED FORD AND GAVE THEM MY VIN NUMBER AND THEY SAID THAT THE BAD PARTS STOPPED BEING USED IN MARCH OF 2013 AND THAT MY CAR WAS PRODUCED IN MAY OF 2013. WELL OBVIOUSLY SINCE I HAD THE EXACT SAME PROBLEM AS THAT WHICH WAS THE SUBJECT OF THE RECALL, THE BAD PART WAS USED IN MY CAR AS WELL. FORD OPENED A CASE (#24559511K4) BUT REFUSED TO COVER THE REPAIR. I HAD TO PAY OUT OF POCKET TO HAVE MY CAR REPAIRED SINCE IT WAS DANGEROUS TO CONTINUE TO DRIVE. THE MILEAGE ON THE CAR AT THE TIME OF REPAIR IN OCTOBER 2019 WAS 110,334. I BELIEVE THE FORD SHOULD REIMBURSE ME FOR THE COST OF THE REPAIR.

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT STATED WHILE HER HUSBANDS FRIEND WAS DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE FELT AS IF THEY WENT OVER CEMENT BLOCKS AND MADE A LOUD NOISE. THERE WERE NO WARNING LIGHTS. THE DRIVER MERGED OFF THE ROAD. THE VEHICLE WAS TOWED AND TAKEN TO A LOCAL MECHANIC FOR A DIAGNOSIS. THE VEHICLE WAS DIAGNOSED THAT THE BOLTS WERE MISSING AND THE BOLTS AT THE END OF THE DRIVESHAFT FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE FAILURE MILEAGE WAS 72,000 AND THE VIN IS ([XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GREG SWEET FORD (440-593-7736, LOCATED AT 4011 E CENTER ST, NORTH KINGSVILLE, OH 44068) WHERE THE BRAKE MODULE (PART NUMBER: DT4Z2C215A) WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

THE VEHICLE WAS IN MOTION WHEN BRAKE PRESSURE WAS LOST AS I WAS TURNING RIGHT. I HAVE TO PUSH THE BRAKE ALL THE WAY INTO THE FLOOR BOARD. THIS HAS HAPPENED THREE OTHER TIMES, WHERE THE BRAKES EVENTUALLY RESET THEMSELVES TO WHERE I GENTLY PUSH DOWN ON THE BRAKE PEDAL. AT THIS MOMENT I HAVE TO PUSH HARD ON THE BRAKE PEDAL ALL THE WAY DOWN TO THE FLOOR BOARD.