NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
298 reports30,000 miles · May 29, 2009
Engine And Engine CoolingPower Train
TRANSMISSION FLUID WAS LEAKING. WAS TOLD IT WAS NOT COVERED UNDER MY WARRANTY AS THE TRANSMISSION COOLER WAS DAMAGED BY STONES. I ASKED FOR THE PART AND DETECTED THAT THERE WERE MANY STONES EMBEDDED IN HE TRANSMISSION COOLER. THIS IS A DEFECT THAT LINCOLN WILL NOT ADMIT TO. POTENTIAL HAZARD IF YOU SPRING A LEAK WHILE DRIVING ON …
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TRANSMISSION FLUID WAS LEAKING. WAS TOLD IT WAS NOT COVERED UNDER MY WARRANTY AS THE TRANSMISSION COOLER WAS DAMAGED BY STONES. I ASKED FOR THE PART AND DETECTED THAT THERE WERE MANY STONES EMBEDDED IN HE TRANSMISSION COOLER. THIS IS A DEFECT THAT LINCOLN WILL NOT ADMIT TO. POTENTIAL HAZARD IF YOU SPRING A LEAK WHILE DRIVING ON THE HIGHWAY. *TR
NHTSA ODI #10270259
23,000 miles · Jan 16, 2009
Fuel System, GasolineCrashFireInjury
ALBANY, GA (WALB) - IMAGINE YOU'RE ON YOUR WAY TO WORK, WHEN SUDDENLY, YOU CAR SUDDENLY BECOMES ENGULFED IN FLAMES. THAT'S EXACTLY WHAT HAPPENED TO ANITA TUNSTILL TUESDAY MORNING WHILE SHE WAS DRIVING ALONG ROXANNA ROAD IN RADIUM SPRINGS. BUT WHEN YOU SEE WHAT'S LEFT OF HER CAR, YOU'LL SEE WHY ITS MIRACLE SHE'S ALIVE. IT SOUN…
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ALBANY, GA (WALB) - IMAGINE YOU'RE ON YOUR WAY TO WORK, WHEN SUDDENLY, YOU CAR SUDDENLY BECOMES ENGULFED IN FLAMES. THAT'S EXACTLY WHAT HAPPENED TO ANITA TUNSTILL TUESDAY MORNING WHILE SHE WAS DRIVING ALONG ROXANNA ROAD IN RADIUM SPRINGS. BUT WHEN YOU SEE WHAT'S LEFT OF HER CAR, YOU'LL SEE WHY ITS MIRACLE SHE'S ALIVE. IT SOUNDED LIKE A DUMP TRUCK AT FIRST, THEN CAME A LOUD NOISE. "I JUST HEARD A CRASH. A BOOM." BUT WHAT ELIZA BERRY HEARD FROM INSIDE A ROXANNA ROAD HOME WAS NO DUMP TRUCK. AND WHAT DO SHE SEE? "FIRE. JUST A HUGE FIRE." A HUGE FIRE THAT ENGULFED TUNSTALL'S LINCOLN MKX. THE 57-YEAR-OLD TUNSTALL WAS BEHIND THE WHEEL OF THE SUV ON HER WAY TO WORK WHEN SHE NOTICED SMOKE COMING FROM THE BACK OF HER CAR. WITNESSES TRIED FLAGGING HER DOWN, BUT BY THAT TIME, FLAMES WERE SHOOTING UP THE SIDE. SHE RAN OFF THE ROAD, STRUCK A MAIL BOX, A SIGN, AND THEN SKIDDED ACROSS THE ROAD LEAVING A TRAIL OF FLAMES, COMING TO A REST UNDERNEATH A POWER LINE. RICH WILLIAMS WAS DRIVING HIS KIDS TO SCHOOL WHEN HE SAW WHAT HAPPENED. "I'M DRIVING AROUND THE CORNER AND I SEE THE TRAIL OF FLAMES AND I NOTICED THAT CAR OVER THERE WAS ON FIRE." NOT KNOWING IF ANYONE WAS TRAPPED INSIDE THE BURNING CAR, WILLIAMS AND A GROUP OF GOOD SAMARITANS, EMPLOYEES AT RADIUM SPRINGS ELEMENTARY, JUMPED INTO ACTION. "I GOT OUT AND RAN OVER, AND MR. POOLE, THE GYM TEACHER, AND ANOTHER TEACHER WERE OVER HERE, AND THIS PURSE CAME FLYING OUT AS IT WAS ON FIRE. THIS LADY DOVE OUT AND WE JUST DRAGGED HER AWAY." "THE CAR JUST STARTED POPPING, ENGULFED IN FLAMES AND EXPLODED." TUNSTALL MADE OUT IT, IN SHOCK, BUT VIRTUALLY UNHARMED. IT'S A MIRACLE SHE SAYS, JUST TO BE ALIVE. SOMETHING SHE CREDITS TO THE UNSELFISH ACTS OF OTHERS WHO PUT THEIR LIVES IN HARMS WAY TO SAVE HERS. IT ISN'T CLEAR WHAT CAUSED TUNSTILL'S CAR TO CATCH FIRE. WE SPOKE WITH HER BY PHONE AND SHE TELLS US SHE WOULD LIKE TO PERSONALLY THANK THOSE WHO CAME TO HER RESCUE, ADDING THAT SHE WOULDN'T BE HERE WITHOUT THEM. *TR
NHTSA ODI #10255303
26,000 miles · Dec 25, 2008
Tires
I HAVE A 2007 LINCOLN MKX. WITHIN THE PAST 3 MONTHS OR SO, I HAVE HAD 3 DIFFERENT VALVE STEM MALFUNCTIONS (LEAKY STEMS ON 3 DIFFERENT TIRES) RESULTING IN MY VEHICLE BEING DISABLED. THE LAST ONE CAUSING MY TIRE TO BLOW OUT. I WAS TOLD BY A TECH THAT IT WAS THE VALVE STEM ON THE FIRST TWO TIRES SO WHEN MY TIRE SENSOR WARNED ME …
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I HAVE A 2007 LINCOLN MKX. WITHIN THE PAST 3 MONTHS OR SO, I HAVE HAD 3 DIFFERENT VALVE STEM MALFUNCTIONS (LEAKY STEMS ON 3 DIFFERENT TIRES) RESULTING IN MY VEHICLE BEING DISABLED. THE LAST ONE CAUSING MY TIRE TO BLOW OUT. I WAS TOLD BY A TECH THAT IT WAS THE VALVE STEM ON THE FIRST TWO TIRES SO WHEN MY TIRE SENSOR WARNED ME OF LOW PRESSURE TODAY, I CHECKED MY STEMS. SURE ENOUGH...ONE WAS LEAKING. I WAS APPROXIMATELY 35 MILES FROM HOME AND IT IS CHRISTMAS DAY...SO I AIRED UP MY TIRE AND HEADED HOME. APPROX TEN MILES DOWN THE STREET, MY TIRE BLEW OUT (BEYOND REPAIR). I THANK GOD THAT MY SON AND I WHO WERE TRAVELING ALONE WERE NOT INJURED...BUT WITH THIS BEING THE 3RD LEAKY STEM, I WOULD SAY THAT THERE IS TRULY A PROBLEM WITH MY CONTINENTAL CROSS CONTACT LX TIRES. I HAVE SIZE P245/60R18. *TR
NHTSA ODI #10252795
17,500 miles · Oct 5, 2008
Tires
ON SEPTEMBER 21, 2008 HAD FLAT TIRE ON LEFT REAR DUE TO CRACKED VALVE STEM. ON OCTOBER 5,2008 HAD ANOTHER FLAT TIRE RIGHT FRONT DUE TO FAULTY VALVE STEM. CHECKED OTHER 2 TIRES AND VALVE STEMS ARE CRACKED. HAVE ONLY 17,648 MILES ON 2007 LINCOLN MKX. WILL BE CONTACTING DEALER AND CONTINENTAL TIRE ON OCTOBER 6TH TO SEE WHAT ACTION…
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ON SEPTEMBER 21, 2008 HAD FLAT TIRE ON LEFT REAR DUE TO CRACKED VALVE STEM. ON OCTOBER 5,2008 HAD ANOTHER FLAT TIRE RIGHT FRONT DUE TO FAULTY VALVE STEM. CHECKED OTHER 2 TIRES AND VALVE STEMS ARE CRACKED. HAVE ONLY 17,648 MILES ON 2007 LINCOLN MKX. WILL BE CONTACTING DEALER AND CONTINENTAL TIRE ON OCTOBER 6TH TO SEE WHAT ACTION IS BEING DONE TO RECTIFY THIS PROBLEM. *TR
NHTSA ODI #10244422
42 miles · Jul 19, 2008
Power Train
I HAVE NOT HAD AN ACCIDENT YET, BUT SEVERAL SOON WILL! I HAVE A 2007 LINCOLN MKX (SAME AS FORD EDGE AND SAME PROBLEM ACCORDING TO THE DEALER). WHEN ON A HILL, EVEN A RELATIVELY SLIGHT INCLINE, AND YOU TAKE YOUR FOOT OFF THE BRAKE TO GO TO THE GAS AFTER A STOP, IT ROLLS BACKWARD! IT ACTS LIKE A CAR WITH A CLUTCH-EVEN THOUGH IT…
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I HAVE NOT HAD AN ACCIDENT YET, BUT SEVERAL SOON WILL! I HAVE A 2007 LINCOLN MKX (SAME AS FORD EDGE AND SAME PROBLEM ACCORDING TO THE DEALER). WHEN ON A HILL, EVEN A RELATIVELY SLIGHT INCLINE, AND YOU TAKE YOUR FOOT OFF THE BRAKE TO GO TO THE GAS AFTER A STOP, IT ROLLS BACKWARD! IT ACTS LIKE A CAR WITH A CLUTCH-EVEN THOUGH IT IS AN AUTOMATIC. I HAVE NEVER IN 50 YEARS OF DRIVING HAD AN AUTOMATIC THAT DID THIS RATHER THAN HOLD ITSELF FOR THAT SPLIT SECOND UNTIL YOU CAN MAKE THE SWITCH FROM BRAKE TO GAS!. THE DEALERS ANSWER IS THAT FORD HAS SAID NOTHING ABOUT IT AND IT" MEETS ALL SPECS". TALK WITH FORD DEALERS INFORMED ME THAT EDGE OWNERS HAVE THE SAME PROBLEM. THE FORD CONSUMER LINE SAYS IT IS "WITHIN ENGINEERING SPECS". THEY ALSO SUGGESTED PUTTING LEFT FOOT ON THE BRAKE AND RIGHT TO GAS FOR FASTER RPM TO AVOID IT! ONE SERVICE MANAGER OPINED THAT THE SPECIFICATIONS WERE SET SO LOW AT IDLE, TO TRY AND GET MILEAGE ESTIMATES WITHIN THE REQUIRED REGULATORY GUIDELINES, THAT IT DID NOT HAVE ENOUGH IDLE SPEED TO HOLD THE CAR ON AN INCLINE, LIKE MOST AUTOMATICS, BECAUSE OF ITS WEIGHT! THIS IS AN ACCIDENT WAITING TO HAPPEN, IF IT HAS NOT ALREADY! ALTHOUGH ROLLING BACK INTO SOMEONE ELSE'S VEHICLE CLOSE BEHIND YOU ON AN INCLINE MAY NOT RESULT IN SERIOUS INJURY, IT CERTAINLY WILL CAUSE EXPENSIVE REPAIRS AND UNNECESSARY "ROAD RAGE" BETWEEN THE DRIVERS POSSIBLY RESULTING IN INJURIES OR DEATH! FORD SHOULD NOT BE ALLOWED TO "CHEAT" ON GAS MILEAGE REQUIREMENTS BY REDUCING VEHICLE IDLE TO THE POINT OF CREATING AN UNNECESSARY SAFETY SITUATION! *TR
NHTSA ODI #10234927
30,800 miles · Jul 11, 2008
Tires
WITHIN THE LAST 3 MONTHS I HAVE HAD 3 FLAT TIRES DUE TO FAULTY VALVE STEMS. *TR
NHTSA ODI #10233992
8,500 miles · May 20, 2008
Service Brakes, Hydraulic
WHILE OUR 2007 LINCOLN MKX WAS STANDING STILL, PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND IT WENT TO THE FLOOR. I TRIED IT SEVERAL TIMES OVER THE NEXT FEW DAYS WITH THE SAME RESULT. TOOK IT INTO THE DEALER, DEALER SAID IT WAS NORMAL. I OBJECTED TO THAT COMMENT. ON FURTHER INVESTIGATION BY THE DEALER, THEY SAID IT WAS THE MAST…
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WHILE OUR 2007 LINCOLN MKX WAS STANDING STILL, PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND IT WENT TO THE FLOOR. I TRIED IT SEVERAL TIMES OVER THE NEXT FEW DAYS WITH THE SAME RESULT. TOOK IT INTO THE DEALER, DEALER SAID IT WAS NORMAL. I OBJECTED TO THAT COMMENT. ON FURTHER INVESTIGATION BY THE DEALER, THEY SAID IT WAS THE MASTER CYLINDER. THEY DID REPLACE THE MASTER CYLINDER. I GOT INTO THE VEHICLE, PRESSED ON THE BRAKE PEDAL, THOUGHT IT FELT FUNNY, COMPLAINED AGAIN TO THE DEALER. THEY SAID THEY WOULD GIVE ME A TEST DRIVE WITH THE SAME TYPE OF VEHICLE. BEFORE THAT HAPPENED, THE MECHANIC CAME OUT, GOT IN MY VEHICLE, PUSHED DOWN ON THE BRAKE PEDAL, WHICH AGAIN WENT TO THE FLOOR. HIS STATEMENT WAS HUH?, MUST BE IN THE VACUUM SYSTEM. THAT SYSTEM IS IN THE PROCESS OF BEING REPLACED. WILL KEEP EVERYONE POSTED IN THE NEXT FEW DAYS. *TR
NHTSA ODI #10228316
Mileage unknown · May 7, 2008
Air Bags
2007 LINCOLN MKX WITH PASSENGER SEAT AIRBAG PROBLEMS. CONSUMER STATES THAT WHEN HIS WIFE IS IN THE PASSENGER SEAT THE AIRBAGS DO NOT ENGAGE. DEALER TOLD HIM TO TELL HIS WIFE TO EAT MORE AND GAIN WEIGHT. HE WOULD LIKE TO KNOW HOW TO FIX THIS PROBLEM. *KB
NHTSA ODI #10227333
50 miles · Feb 27, 2008
Electrical SystemVisibility
TL*THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT CANNOT SEE THE INSTRUMENT PANEL WHILE DRIVING DURING THE DAY. THE PANEL BECOMES INVISIBLE AND HE CANNOT TELL HOW FAST HE IS DRIVING. HE ALSO STATED THAT THE WINDSHIELD HAS A TREMENDOUS GLARE. THE SERVICE MANAGER AT THE DEALER DROVE THE VEHICLE AND AGREED THAT THE GLARE WAS …
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TL*THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT CANNOT SEE THE INSTRUMENT PANEL WHILE DRIVING DURING THE DAY. THE PANEL BECOMES INVISIBLE AND HE CANNOT TELL HOW FAST HE IS DRIVING. HE ALSO STATED THAT THE WINDSHIELD HAS A TREMENDOUS GLARE. THE SERVICE MANAGER AT THE DEALER DROVE THE VEHICLE AND AGREED THAT THE GLARE WAS VERY BAD, BUT STATED THAT NOTHING COULD BE DONE. THE WINDSHIELD GLARE CONSTANTLY REMAINS DURING THE DAYTIME. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 3,000 AND FAILURE MILEAGE WAS 50. UPDATED 03-19-08 *BF THE CONSUMER STATED THE WINDSHIELD IS MADE BY CARLITE CO. AND HAS A SPECIAL COATING BETWEEN THE GLASS. UPDATED 03/19/08 *TR
NHTSA ODI #10219279
Mileage unknown · Feb 20, 2008
Seats
2007 LINCOLN MKX HEADREST IS CAUSING SEVERE NECK PAIN. CONSUMER STATES IT IS CAUSING NECK PAIN AND HEADACHES. HE STATES THAT THE HEADREST IS FIXATED FORWARD AND CANNOT BE CHANGED. HE SAID THE PAIN IS COMING FROM THE HEAD BEING FORCED FORWARD. *KB THE CONSUMER STATED THE HEADREST ONLY ADJUST UP OR DOWN. CHANGING THE SEAT ANGLE …
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2007 LINCOLN MKX HEADREST IS CAUSING SEVERE NECK PAIN. CONSUMER STATES IT IS CAUSING NECK PAIN AND HEADACHES. HE STATES THAT THE HEADREST IS FIXATED FORWARD AND CANNOT BE CHANGED. HE SAID THE PAIN IS COMING FROM THE HEAD BEING FORCED FORWARD. *KB THE CONSUMER STATED THE HEADREST ONLY ADJUST UP OR DOWN. CHANGING THE SEAT ANGLE DOESN'T CHANGE THE HEADREST ANGLE. *JB
NHTSA ODI #10219429
Official recalls
5Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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