2010 Lincoln Mkt

WITHIN WEEKS OF GETTING MY 2010 LINCOLN MKT THE BRAKES WERE ACTING STRANGE AND MAKING A GRINDING SOUND. I FELT THAT THE STOPS WERE GETTING DANGEROUSLY UNRESPONSIVE. I TOOK THE CAR IN FOR SERVICE AND AFTER PUTTING 50 MILES ON MY CAR WAS TOLD THEY COULD NOT FIND ANYTHING WRONG. I TOOK MY CAR BACK AND THE BRAKE PROBLEM GOT WORSE AND EVERYONE WHO RODE IN MY CAR WOULD COMMENT ON THE NOISE MY CAR MADE AS I APPLIED PRESSURE ON THE BRAKES. I TOOK IT BACK AND WAS TOLD THAT ANOTHER MODEL HAD EXPERIENCED THE SAME PROBLEM AND THAT THEY WERE JUST GOING TO REPLACE THE BRAKES. AFTER A FEW DAYS THE NOISES AND MY DISCOMFORT DRIVING THE CAR BEGAN AGAIN. I ALSO KNOW SOMEONE WHO HAS THE SAME CAR WITH THE SAME EXACT PROBLEM, THAT LINCOLN HAS BEEN UNABLE TO REMEDY. IT IS OBVIOUSLY A PROBLEM, I HOPE THAT NONE OF US ARE HURT DUE TO WHATEVER THE PROBLEM IS. *TR

TL*THE CONTACT OWNS 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT WHEN HE ROLLS HIS REAR PASSENGER WINDOW DOWN IT MADE A LOUD BUMPING NOISE. THE FASTER THE VEHICLE IS IN MOTION, THEN THE LOUDER THE NOISE BECAME. THE DEALER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS INFORMED WHO WAS AWARE OF THE PROBLEM, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 10,000. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

ON SEPTEMBER 23, 2010 I PICKED UP MY FIRST FORD CAR; A 2010 LINCOLN MKT FROM TED RUSSELL FORD IN KNOXVILLE, TENNESSEE. AFTER RIDING IN THE CAR A FEW DAYS IT WAS EVIDENT NO MATTER HOW WE ADJUSTED THE FRONT ROW SEATING THE HEAD RESTRAINTS LEFT US WITH A STIFF NECK AT THE END OF THE RIDE. THE SERVICE MANAGER, MR. PERRY BALL, ADVISED US THE ONLY OPTION TO OUR PROBLEM WAS TO REMOVE THE HEAD RESTRAINTS. THIS IS NOT A SAFE OPTION. PLEASE PROVIDE US WITH A SAFE RESOLUTION TO THIS PROBLEM. *TR

TL*THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 35 MPH HE NOTICED THAT THE VEHICLE WAS PULLING TO THE RIGHT AND HE COULD FEEL VIBRATIONS THROUGHOUT THE ENTIRE VEHICLE. HE ALSO HEARD A GRINDING NOISE WHENEVER PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKES WERE REPAIRED. APPROXIMATELY ONE WEEK LATER THE FAILURES BEGAN TO RECUR AND THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE BRAKES WERE REPAIRED AGAIN. UPON RECEIVING THE VEHICLE FROM THE AUTHORIZED DEALER THE VIBRATIONS AND PULLING TOWARD THE RIGHT CONTINUED TO OCCUR. WHILE DRIVING APPROXIMATELY 35 HE HEARD A LOUD BANG AND THE VEHICLE PULLED SHARPLY TO THE RIGHT. THE STEERING WHEEL THEN BECAME VERY STIFF FORCING THE CONTACT TO DRIVE ONTO THE EMERGENCY LANE AND TURN THE VEHICLE OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THERE WAS A FAILURE WITHIN THE STEERING COLUMN, COMPUTER SYSTEM AND TIE RODS. THE VEHICLE WAS REPAIRED. WHILE DRIVING APPROXIMATELY 30 MPH DOWN A SLIGHT DECLINE HE HEARD A LOUD BANG. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE REAR WHEEL DRIVING SYSTEM FAILED WHICH WAS REPAIRED. HE ALSO STATED THAT THE BRAKE FAILURE CONTINUED TO OCCUR AND THE VEHICLE CONTINUED TO PULL TO THE RIGHT. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 11,000.