2010 Lincoln Mkt

TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE MAKING A TURN AT APPROXIMATELY 30 MPH, THE POWER STEERING SUDDENLY FAILED. THE WARNING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

SUDDEN LOSS OF STEERING ASSIST. MESSAGES APPEARED TO "SERVICE ADVANCETRACK" AND "SERVICE STEERING". TWO INCIDENCES WITHIN 3 DAYS. BOTH TIMES THE VEHICLE WAS IN MOTION, ONCE ON AN EXIT RAMP AND ONCE ON A STATE HIGHWAY. NEAR LOSS OF CONTROL DUE TO THE EXTREMELY DIFFICULT MANUAL STEERING MODE THAT RESULTED. VERY UNNERVING AND DANGEROUS TO SUDDENLY LOSE STEERING WHILE ON THE HIGHWAY. FORTUNATELY I WAS STRONG ENOUGH TO MAINTAIN VEHICLE CONTROL. MY WIFE MAY NOT HAVE BEEN SO FORTUNATE.

EXPAND RECALL 15V340000 & 15S18 (LOSS OF STEERING) THIS IS THE 2ND COMPLAINT FILED IN LESS THAN 2 MONTHS FOR THIS 2010 MKT. THE 1ST WAS ON 12-24-15 IN WHICH A COMPLAINT WAS MADE ON THIS SITE AND IS VIEWABLE, BUT HAVE NOT RECEIVED ANY FEEDBACK AS OF YET. LINCOLN COVERED THE FIRST REPAIR IN WHICH THEY DISCOUNTED MY FINDINGS OF THE STEERING RECALL WHEN I PRESENTED THEM WITH IT. SO THEY DIAGNOSED IT AND CONFIRMED LOSS OF STEERING DUE TO A FAILED STEERING ANGLE MODULE SENSOR AND A SOFTWARE UPGRADE AT A COST OF $400. WELL, HERE I AM AGAIN WITH THE SAME EXACT PROBLEM, LOSS OF STEERING GOING AROUND A CORNER ON 2-12-16. AGAIN, LUCKILY THERE WAS NOBODY AROUND AND IT HAPPENED AT NIGHT BECAUSE I ENDED UP ON THE OTHER SIDE OF THE ROAD DOING 25-30MPH. ALSO THE WARNING LIGHTS ON THE DASH STARTED TO FLASH- "SERVICE POWER STEERING NOW" & "SERVICE ADVANCETRAC". THIS IS OBVIOUSLY THE SAME PROBLEM THAT THE OTHER YEARS HAVE AND ARE LISTED BY VIN UNDER THE RECALL BUT FORD/LINCOLN REFUSES TO ACCEPT RESPONSIBILITY AND IT WILL UNFORTUNATELY TAKE SOMEONE TO GET INJURED OR KILLED FOR THEM TO DO SO. THIS TIME AROUND THE DIAGNOSIS IS THE STEERING ASSEMBLY, RECALLED ON OTHER YEARS, (CA5Z3504A) NEEDS TO BE REPLACED AT A COST OF $2300 ORIGINALLY, REDUCED TO $2000 AFTER ARGUING WITH AND GOING BACK AND FORTH WITH LINCOLN FOR DAYS, AND THEY WILL COVER $1500 OF THAT AND WE ARE STUCK WITH THE BALANCE. I AM FILING A SECOND COMPLAINT MORE TOWARDS THE SAFETY ISSUE THAN THE $500 WE HAVE TO PAY. THERE HAS TO BE OTHER PEOPLE OUT THERE WITH DIFFERENT YEARS NOT COVERED UNDER THE RECALL AND I AM REACHING OUT TO THEM. OTHER VEHICLES INCLUDED IN THIS RECALL ARE FORD FUSION, TAURUS, FLEX, MERCURY MILAN AND LINCOLN MKT, MKS AND MKZ. I AM HOPING SOMEONE LOOKS INTO THIS CLOSER AND OTHER PEOPLE FILE COMPLAINTS.

2010 LINCOLN MKT- WE WERE TRAVELING HOME ON CHRISTMAS EVE 2015 IN GOFFSTOWN, NH WHEN SUDDENLY OUT OF NOWHERE AS WE WERE TURNING A CORNER THE STEERING WHEEL TIGHTENED UP AND JUST ABOUT LOCKED INTO PLACE IN THE TURN. WE HAD JUST GOT OFF THE HIGHWAY RETURNING FROM MY IN-LAWS FROM 40 MILES AWAY. LUCKILY THERE WAS NOBODY IN THAT INTERSECTION BECAUSE I WAS CLEARLY ON THE WRONG SIDE OF THE ROAD AFTER THIS HAPPENED AND NEARLY MISSED GOING INTO THE DITCH. THE TIME OF DAY WAS ALSO A BLESSING IN DISGUISE BECAUSE IT WAS JUST ABOUT MIDNIGHT AND WE WERE ALMOST HOME SO THE KIDS COULD OPEN SOME GIFTS. I LOOKED DOWN AT THE DASHBOARD AND THE SERVICE POWER STEERING/SERVICE TRACTION CONTROL LIGHT WAS FLASHING. A BIT LATE TO SAY THE LEAST. WE STOPPED ON THE SIDE OF THE ROAD AFTER CORRECTING THE STEERING WHEEL WITH 2 HANDS AND SAT FOR A MINUTE. ANOTHER BLESSING WAS WE WERE LESS THAN A MILE TO HOME WHEN THIS ACTUALLY HAPPENED AND BEING THE TIME OF DAY, WE DECIDED TO CONTINUE ON VERY SLOWLY DRIVING WITH ABSOLUTELY NO POWER STEERING AND 2 HANDS GRIPPED TO THE WHEEL. I AM A TRUCK DRIVER/EQUIPMENT OPERATOR BY TRADE AND HAVE ALWAYS TAUGHT MYSELF TO EXPECT THE UNEXPECTED WHICH THIS WAS. MY WIFE WAS GOING TO DRIVE HOME ORIGINALLY AND I SAID I WOULD AND I AM SO GLAD I DID BECAUSE THIS MAY HAVE HAD A DIFFERENT OUTCOME ESPECIALLY IF IT HAPPENED AT ANOTHER TIME AND PLACE. THE CAR IS IN OUR DRIVEWAY AS I MAKE THIS COMPLAINT ON CHRISTMAS DAY AND WILL BE BEING TOWED TO A DEALER TOMORROW. AFTER DOING SOME RESEARCH ONLINE, I CAME ACROSS THE OTHER COMPLAINTS WITH DIFFERENT YEARS COVERED AND NOW KNOW THERE IS A PROBLEM WITH OTHER YEARS AND MODELS WITH THE PSCM (POWER STEERING CONTROL MODULE). FORD HAS A CURRENT RECALL (15S18) WITH THE SAME PROBLEM LISTED. I AM HOPING THAT THE INVESTIGATION REOPENS A NEW RECALL FOR EXPANDED YEARS OF THESE MKT MODELS AND POSSIBLY OTHERS BEFORE SOMEONE GETS KILLED.

TL*THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 35 MPH HE NOTICED THAT THE VEHICLE WAS PULLING TO THE RIGHT AND HE COULD FEEL VIBRATIONS THROUGHOUT THE ENTIRE VEHICLE. HE ALSO HEARD A GRINDING NOISE WHENEVER PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKES WERE REPAIRED. APPROXIMATELY ONE WEEK LATER THE FAILURES BEGAN TO RECUR AND THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE BRAKES WERE REPAIRED AGAIN. UPON RECEIVING THE VEHICLE FROM THE AUTHORIZED DEALER THE VIBRATIONS AND PULLING TOWARD THE RIGHT CONTINUED TO OCCUR. WHILE DRIVING APPROXIMATELY 35 HE HEARD A LOUD BANG AND THE VEHICLE PULLED SHARPLY TO THE RIGHT. THE STEERING WHEEL THEN BECAME VERY STIFF FORCING THE CONTACT TO DRIVE ONTO THE EMERGENCY LANE AND TURN THE VEHICLE OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THERE WAS A FAILURE WITHIN THE STEERING COLUMN, COMPUTER SYSTEM AND TIE RODS. THE VEHICLE WAS REPAIRED. WHILE DRIVING APPROXIMATELY 30 MPH DOWN A SLIGHT DECLINE HE HEARD A LOUD BANG. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE REAR WHEEL DRIVING SYSTEM FAILED WHICH WAS REPAIRED. HE ALSO STATED THAT THE BRAKE FAILURE CONTINUED TO OCCUR AND THE VEHICLE CONTINUED TO PULL TO THE RIGHT. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 11,000.