2019 Lincoln Mkc

Component: Engine (2.0L EcoBoost) — coolant intrusion into cylinders What failed: The engine in my 2019 Lincoln MKC (2.0L EcoBoost, approximately 83,000 miles) failed due to internal coolant intrusion into the cylinders. This is a known defect in this engine, documented by the manufacturer in TSB 22-2229 (superseding TSB 19-2346), which acknowledges coolant leaking into the cylinders on 2.0L EcoBoost vehicles and specifies complete long block engine replacement as the only repair. My vehicle and the failed engine are available for inspection upon request. The car/engine is currently at the [XXX] Ford in Draper, UT. Safety risk: Coolant intrusion causes engine misfires and can cause sudden loss of engine power while driving, hydro-locking of the engine, and — per the manufacturer's own bulletins and pending litigation — overheating, cracked cylinder heads, and engine fires. The check engine light began flashing while I was on the highway. I am also a dialysis patient awaiting a kidney transplant, and a sudden engine failure or stall while driving to medical treatment poses a serious safety risk. Confirmed by a service center: Yes. On or about XXX, [XXX], a franchised Lincoln dealership, performed a borescope inspection of the engine and confirmed the failure, stating the engine must be replaced at a quoted cost of $7,897.45. I have the written diagnosis and repair estimate. Inspected by the manufacturer or others: No police or insurance inspection was involved, as this was a mechanical failure rather than a collision. Warning signs before failure: Unexplained low coolant level requiring repeated top-offs; white smoke from the exhaust, especially at cold start; check engine light, steady or flashing; rough running or misfire, often with codes P0300–P0304 or P0316; sweet coolant smell. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact had not experienced a failure associated with the recall. However, the contact was concerned that the dealer intended to inspect the vehicle to determine whether there was an issue with the rearview camera instead of replacing the back over prevention camera. The contact believed that replacing the part regardless if a failure had occurred or not would be a more appropriate preventative measure due to the failure associated with the rearview camera. The manufacturer was not notified of the issue.

The contact owns a 2019 Lincoln MKC. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the following day, while attempting to start the vehicle, the contact noticed white smoke coming from the exhaust. The contact stated that while driving at an undisclosed speed, the vehicle idled and drove unusually rough. In addition, the contact stated that the vehicle misfired. The vehicle was taken to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced two Technical Bulletins, TSB 19-2346 and TSB 22-2133, which had similar failure descriptions. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 96,000.

The contact owns a 2019 Lincoln MKC. The contact stated that the engine experienced rough idling after starting with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the spark plugs and coil pack; however, the failure recurred with the vehicle shuddering while driving. The vehicle was taken to the dealer, who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the vehicle failed to display an image of the rear of the vehicle. Additional safety information were also not available on the screen. The dealer was contacted and confirmed that the part to do the recall repair was not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 96,000.

Engine failure TSB 19-2346, A known/common issue with this engine. The car only has 73,790 miles on it. The car started shaking when started, engine light on, empty coolant reservoir and off then parking brake came on randomly several times , and the brakes locked up twice, which resulted in going over a curb. Discontinued driving the vehicle after that incident obviously due to safety. Ford service center gave a $13,000 repair estimate. The vehicle is still at Ford and available for inspection.

The contact owns a 2019 Lincoln MKC. The contact stated that while in reverse(R), the back over prevention system displayed a black or blue distorted image, with the message "Camera Not Available" displayed. The contact stated that the failure created a visibility hazard for the driver. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 62,000.