2001 Lincoln Ls

DT*: THE CONTACT STATED THE VEHICLE'S AIRBAG LIGHT ILLUMINATED WHILE DRIVING 30 MPH. ALSO, THE SEAT MEMORY LOCK THAT SETS THE PREFERRED SEATING POSITION OF THE FRONT DRIVER SIDE FAILED. THE MEMORY LOCK WAS LOCATED ON THE FRONT DRIVER SIDE DOOR. ON 08/22/06, THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT BOTH PROBLEMS WERE MANUFACTURER DEFECTS. THE MANUFACTURER WAS CONTACTED AND EXPRESSED THAT A SOLUTION WAS NOT AVAILABLE.

DT*: THE CONTACT STATED THAT WHILE DRIVING AT 10MPH, THE BOLT ON THE LOWER BALL JOINT SHEARED OFF, CAUSING A LOSS OF CONTROL OF THE VEHICLE. THE FRONT LEFT TIRE HIT THE FENDER, AND ALSO DAMAGED THE DOOR. THE INCIDENT WAS REPORTED TO THE POLICE, HOWEVER THERE WAS NO OFFICIAL REPORT FILED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM.

IN AUGUST OF 2005, THE WARRANTY ON MY CAR WAS GOING TO EXPIRE. I TOOK THE LINCOLN LS TO THE DEALERSHIP TO HAVE THEM CHECK THE CAR OVER. I TOLD THEM THAT 2 OF MY WINDOWS WERE MAKING STRANGE NOISES. WHEN I WOULD LOWER OR ROLL UP THE WINDOWS IT MADE A CLICKING SOUND AND THE WINDOWS KIND OF SLAMMED SHUT. THE VERY NEXT WEEK, MY DRIVERS SIDE WINDOW FELL DOWN INTO THE DOOR AND IT WOULDN'T WORK! IT MADE THIS HORRIBLE GRATING SOUND LIKE THE WINDOW HAD BROKEN INSIDE THE DOOR. I TOOK THE CAR TO THE DEALERSHIP, WHERE IS COST ME ALMOST 400 DOLLARS TO GET THE WINDOW REPAIRED AND THE SERVICE MANAGER TOLD ME THERE HAD BEEN MANY PROBLEMS WITH THE WINDOWS ON THE LINCOLN LS'S. I NOW HAVE TWO MORE WINDOWS MAKING THAT SAME CLICKING NOISE AND SLAMMING SHUT WHEN I USE THE WINDOW, SO BASICALLY, I AM UNABLE TO USE THE WINDOWS IN MY CAR BECAUSE I CAN'T FORK OUT 800 DOLLARS TO GET THE WINDOWS FIXED. THE FRONT SIDE PASSENGER WINDOW HAS STARTED FALLING DOWN 1/2 TO INCH EVEN WHEN NO ONE IS USING THE WINDOW. THIS IS A HUGE PROBLEM AND A SAFETY ISSUE. IF I WERE IN A WRECK, I HAVE NO ASSURANCE THAT THE WINDOWS WOULD WORK PROPERLY IF I WERE TRAPPED IN MY CAR. ITS A SAFETY ISSUE IN RAINY WEATHER, IT IS DIFFICULT TO CONCENTRATE ON DRIVING WHEN THE WINDOW COMES DOWN AND RAIN IS POURING INTO THE CAR. I HAVE LEATHER SEATS AND RAIN WOULD MESS UP MY SEATS. IT IS ALSO A SAFETY ISSUE DURING THE SUMMER AND HOT WEATHER- SUFFOCATION COULD OCCUR IF I WERE TRAPPED IN THE CAR! I HAVE READ LITERALLY 100'S OF COMPLAINTS ABOUT THIS ISSUE WITH THE WINDOWS ON THE LINCOLN LS'S. THIS IS SUPPOSEDLY A LUXURY CAR- SHOULDN'T LINCOLN BE REQUIRED TO FIX THIS PROBLEM ONCE AND FOR ALL SO PEOPLE CAN FEEL SAFE AND USE THEIR CAR FOR THE PURPOSE IT WAS BOUGHT INSTEAD OF HAVING TO KEEP IN IT THE SHOP EVERY 2 OR 3 MONTHS? *NM

THE LINCOLN LS WAS PURCHASED JULY 1, 2001. FIRST INCIDENT HAPPENED IN SEPT. 2005. WE WERE TRAVELING BACK FROM COLORADO WHEN WE NOTICED THAT THE CAR WAS FLOATING. WE MADE IT BACK TO ARIZONA AND TOOK THE CAR TO OUR SERVICE COMPANY. THEY FOUND THAT THE UNDER-TORQUE CONDITION LOOSENED THE LOWER BALL JOINT LOCK NUT. THEY TIGHTENED AND REPAIRED. AT THAT TIME WE EXTENSIVE WEAR ON OUR NEW FRONT TIRES THAT HAD LESS THAN 12000 MILES ON THEM. ON NOV. 11, 2005 I WAS DRIVING, THE LOWER LEFT BALL JOINT COMPLETELY SEVERED FROM THE CAR MAKING THE WHEEL TURNED TO A HORIZONTAL POSITION (SIDEWAYS) DENTING THE LEFT FENDER AND THE CAR DRAGGED TO A STOP. WE THEN FOUND OUT THAT THERE HAD BEEN A RECALL ON THE THIS PARTICULAR MODEL PRODUCED AT THE WIXOM ASSEMBLY PLANT BECAUSE OF THE PROBLEMS I LISTED. WE HAVE A TOTAL BILL OF $1,421.69 TO FIX THIS PROBLEM, ALSO THE PURCHASE OF TWO TIRES WITH LESS THAN 12000 MILES. THE DAMAGE TO THE TIRES WAS CAUSED BY THE FLOATING AND THE LACK OF STEERING CONTROL. WE, HOWEVER, DID NOT GET A RECALL LETTER BECAUSE THE WINDOW FOR RECALLS HAD CLOSED, BUT THE PROBLEMS WE EXPERIENCED ARE IDENTICAL TO THE RECALL LETTER. WE HAVE CONTACTED THE LINCOLN AND THEY SAY THAT THERE IS NOTHING THEY CAN DO AT THEIR LEVEL AND THEY SUGGESTED WE CONTACT YOU AND THE FORD MOTOR COMPNY WHICH I DID. ALL TO NO AVAIL. *JB

MY MICHELIN PILOT SPORT MS TIRE 235/45Z/R17 DEVELOPED A BUBBLE ON THE INSIDE WALL OF THE TIRE AND LEAKED AIR. THE TIRE WAS USED UNDER A NORMAL COMUTING ROUTINE AND NEVER PLACED UNDER ANY UNUSUAL STRESS OR ROAD CONDITIONS. IT COULD NOT BE REPAIRED AND HAD TO BE REPLACED. THIS IS CONSISTENT WITH THE RECALL OF 255/35ZR20 97Y EXTRA LOAD. I BELIEVE THE 235/45Z/R17 SPORT MS IS ALSO DEFECTIVE AS IT HAS THE SAME CHARACTERISTICS. THE OLD TIRE WAS LEFT AT THE TIRE DEALER AND WAS DISPOSED. A LETTER FROM THE DEALER CONFIRMING THIS CONDITION IS POSSIBLE. *NM