NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
39 reportsMileage unknown · Feb 7, 2026
Suspension
My car start making a very loud squeaking noise when I turn or hit any small bumb in the road. So I took it to the shop and was told both front lower ball joint boots are broken the exact same way. Now what bother me is what the mechanic said next. I quote " some type of suspension problem always happens on these cars. So my q…
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My car start making a very loud squeaking noise when I turn or hit any small bumb in the road. So I took it to the shop and was told both front lower ball joint boots are broken the exact same way. Now what bother me is what the mechanic said next. I quote " some type of suspension problem always happens on these cars. So my question is were there any recall about suspension on these cars? Online says yes. While my vin doesn't show one
NHTSA ODI #11716405
Mileage unknown · Dec 17, 2025
Visibility/wiper
The driver-side front window regulator failed and was replaced on October 4, 2025. The passenger-side window regulator also failed and was removed and replaced on November 21, 2025. At the time each incident, the window would not raise using the car controls and remained stuck in the down position. Two window regulator failures …
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The driver-side front window regulator failed and was replaced on October 4, 2025. The passenger-side window regulator also failed and was removed and replaced on November 21, 2025. At the time each incident, the window would not raise using the car controls and remained stuck in the down position. Two window regulator failures on opposite sides of this vehicle just seven weeks and within roughly 2,400 miles apart does not indicate typical wear. It reflects a pattern failure consistent with a component defect. At the time of the October incident, I was actively driving the vehicle and the November incident when was while the car was parked, when the window failed and would not raise. After parking and then restarting my vehicle, the window remained fully or partially down and could not be returned to a closed and secured position. This created multiple safety and security risks, including: • Inability to secure the vehicle against theft or intrusion • Exposure to weather, rain, or debris • Increased cabin noise due to broken window • Risk of vehicle damage while parked without protection. The vehicle was left parked and unsecured solely due to the window malfunction. No police or insurance inspection occurred, as the incident did not involve a collision or theft, though the vehicle was left unsecured. The failure was diagnosed and confirmed by the manufacturer, Lincoln and independent service center Firestone Complete Auto Care, who completed the repair. There was No warning lamps or dashboard messages that appeared prior to or during the failure. Both window regulator failed suddenly and without warning. In my research, numerous Aviator owners have publicly reported identical regulator failures, (Reddit and YouTube) which further reinforces that this is a systemic issue, not an isolated event.
NHTSA ODI #11705685
Mileage unknown · Dec 1, 2025
EngineVisibility/wiper
1.) Exhaust System Failure (Flex Pipe / Catalytic Converter) The vehicle’s exhaust system—specifically the flex pipe connected to the catalytic converter—cracked and malfunctioned. This component is available for inspection upon request. As a result of the failure, exhaust fumes entered the cabin, creating a significant safety r…
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1.) Exhaust System Failure (Flex Pipe / Catalytic Converter) The vehicle’s exhaust system—specifically the flex pipe connected to the catalytic converter—cracked and malfunctioned. This component is available for inspection upon request. As a result of the failure, exhaust fumes entered the cabin, creating a significant safety risk due to potential exposure to carbon monoxide. Prior to the failure, I noticed a persistent rattling noise at low speeds and while the vehicle was idling. The issue was inspected and confirmed by the dealership; however, I was informed that the repair falls outside of warranty coverage. I would like to know if this falls under safety hazard for emissions. 2.) Sunroof Glass Shattering Incident While driving, the sunroof glass suddenly shattered and appeared to implode outward. According to the dealership technicians, this may have been caused by thermal stress or frame-related tension. The glass is no longer intact but the remaining components and frame can be inspected upon request. The incident posed an immediate safety hazard to both myself and other road users due to the sudden loss of glass and the potential for debris. I did not observe any warning lamps, messages, or symptoms prior to the failure. After researching the issue, I found that similar sunroof glass failures have been reported across various Ford/Lincoln models, suggesting this may be a known manufacturer defect. The dealership has confirmed the damage but no inspection by the manufacturer, police, or insurance representatives has been conducted at this time.
NHTSA ODI #11702357
Mileage unknown · Nov 6, 2025
Electrical SystemExterior LightingVisibility/wiper
My vehicle’s camera system, including the backup camera, is experiencing an issue where the passenger-side camera fails to display properly, showing only a blank black area. I have reported this issue to my dealership for future inspection. It is not yet clear whether the problem persists during daylight hours; however, it poses…
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My vehicle’s camera system, including the backup camera, is experiencing an issue where the passenger-side camera fails to display properly, showing only a blank black area. I have reported this issue to my dealership for future inspection. It is not yet clear whether the problem persists during daylight hours; however, it poses a significant safety risk at night when visibility is already limited. The loss of the passenger-side camera view creates a blind spot that could increase the likelihood of an accident or injury.
NHTSA ODI #11698036
Mileage unknown · Nov 5, 2025
Electrical SystemFuel/propulsion SystemPower Train
For the first 39 months of my ownership my 2021 Lincoln Aviator Grand Touring plug-in electric hybrid would not charge properly and resulted in thousands of charge station fault alerts. The dealership was dismissive of the issue for years because it seemed to work for the few minutes when they charged it on their high voltage c…
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For the first 39 months of my ownership my 2021 Lincoln Aviator Grand Touring plug-in electric hybrid would not charge properly and resulted in thousands of charge station fault alerts. The dealership was dismissive of the issue for years because it seemed to work for the few minutes when they charged it on their high voltage charger even though I voiced concerns about the charger port being bad on the vehicle and it not working properly at home. My Aviator would not charge unless the plug was in the exact perfect spot and rarely would make it to a full charge before faulting out. Eventually the port started making SPARKING NOISES, ELECTRIC FIRE SMELLS, and SMOKES when plugged in. I was afraid my Aviator was going to start a fire and burn my house down, so I stopped charging it for at least 6 months until a new service manager finally took the time to investigate the issue. It was found in May 2024 that not only was the charger cable that came with my Aviator when I bought it defective but so was the charger port on my vehicle. The use, value, and safety of my vehicle impaired significantly for several years by this issue. I am reporting this so that there is awareness that the Aviator plug-in hybrid charger port and charger cable can be defective which results in loss of charging capability and could result in a fire.
NHTSA ODI #11697630
Mileage unknown · Nov 4, 2025
Electrical SystemExterior LightingVisibility/wiper
The "auto" mode on my Sync screen on my 2021 Lincoln Aviator does not always automatically switch between day and night based on ambient light levels. This is a blinding experience at night when the screen doesn't switch to night mode and the brightness is intense. This blinding screen makes it hard to see outside when it is d…
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The "auto" mode on my Sync screen on my 2021 Lincoln Aviator does not always automatically switch between day and night based on ambient light levels. This is a blinding experience at night when the screen doesn't switch to night mode and the brightness is intense. This blinding screen makes it hard to see outside when it is dark which could lead to an accident. My dealer says I have the most up to date version of Sync for my vehicle and there is no fix for this problem.
NHTSA ODI #11697487
Mileage unknown · Oct 1, 2025
Seats
The contact owns a 2021 Lincoln Aviator. The contact stated that the seat folding switch on the third-row seat failed to function as intended. The seat was stuck in the down position. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage …
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The contact owns a 2021 Lincoln Aviator. The contact stated that the seat folding switch on the third-row seat failed to function as intended. The seat was stuck in the down position. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was unknown.
NHTSA ODI #11690747
Mileage unknown · Aug 29, 2025
Electrical SystemStructureInjury
My 2021 Lincoln Aviator PHEV lift gate safety stop does not function properly. It will come closing down extremely hard. This will happen when the button is pressed on the lift gate or the hands free feature is triggered. The lift gate will not safety stop and pop back open as it should unless a significant amount of force is u…
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My 2021 Lincoln Aviator PHEV lift gate safety stop does not function properly. It will come closing down extremely hard. This will happen when the button is pressed on the lift gate or the hands free feature is triggered. The lift gate will not safety stop and pop back open as it should unless a significant amount of force is used; this is usually 2 or more people trying with all their strength to stop it from closing on them. I have been hurt by this and so has my child. This is a serious safety issue. I have included screenshots from the video (the system won’t let me send the video) I took replicating the issue with it completely crushing a box at the height of my head.
NHTSA ODI #11683995
Mileage unknown · Aug 28, 2025
Electrical SystemPower TrainService Brakes
My 2021 Lincoln Aviator grand touring PHEV has on 3 separate occasions randomly gone into “brick” mode where power is to some components like the Sync screen, and some lights, but main dash won’t boot, the lock/unlock doesn’t work but lock icon flashes on door panel, the vehicle won’t start. This is after short trips out with my…
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My 2021 Lincoln Aviator grand touring PHEV has on 3 separate occasions randomly gone into “brick” mode where power is to some components like the Sync screen, and some lights, but main dash won’t boot, the lock/unlock doesn’t work but lock icon flashes on door panel, the vehicle won’t start. This is after short trips out with my family for the evening. Not a fob issue. All 3 times the same. First occurrence at just over 11,000 miles, again in Sept 2023, and happening again June 2025. Roadside assistance dispatches tow trucks, the vehicle can never be jump started. Electric parking brake is engaged and will not disengage even when manually put in neutral. Always takes dispatching several different tow trucks to get one equipped with skates to drag the vehicle on to a flatbed tow truck, or old school wheel lift truck to be able to tow the vehicle since the electric parking brake will not disengage in this situation. Last time this happened it took 6 separate trucks to come out over 3 days to find one that could tow it in metro Detroit, the heart of the auto industry. This is a defect in the system of my vehicle that poses a safety issue because it prevents a regular tow truck from being able to tow this vehicle. I have had the dealership look at it many times, there is no fix, tech says it is a defect. Each time I have reported it to the Lincoln Customer Experience Center, they don’t care enough to do anything. Not sure how to get help but I’m probably not the only one with this safety defect. There are other safety issues. The safety stop for the lift gate doesn’t always work and will hit you hard without stopping for an obstruction. I also have acceleration hesitation when stopped and turning in traffic, risk for accident. The electrical problems with my Aviator are endless but leaving me stranded with my children and unable to easily get help is a serious problem and unacceptable. Please let me know how you can help. Sincerely a concerned mother of 2 little boys.
NHTSA ODI #11683805
130,000 miles · Jul 21, 2025
Fuel System, Gasoline
The contact owns a 2021 Lincoln Aviator. The contact stated that while 5 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The message to “Shift to Park” was displayed. The contact pulled over to right side of the road, turned off and restarted the vehicle, and the vehicle operated as intended.…
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The contact owns a 2021 Lincoln Aviator. The contact stated that while 5 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The message to “Shift to Park” was displayed. The contact pulled over to right side of the road, turned off and restarted the vehicle, and the vehicle operated as intended. A dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was not taken to the dealer to be diagnosed; however, the contact had scheduled an appointment for the vehicle to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure, and informed the contact that the VIN was not included in the recall. The failure mileage was 130,000.
NHTSA ODI #11675141
Official recalls
28Jul 14, 2026
Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.
Consequence & remedy
Consequence: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Jun 24, 2026
Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
Consequence & remedy
Consequence: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.
Mar 17, 2026
Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
Consequence & remedy
Consequence: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
Mar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Consequence & remedy
Consequence: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
Mar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Jul 7, 2025
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Consequence & remedy
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Jun 13, 2025
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Consequence & remedy
Consequence: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Remedy: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
Jun 13, 2025
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator vehicles. The rear door window bars and C-pillar trim may have insufficient adhesive bonding, which can allow the trim to detach from the vehicle.
Consequence & remedy
Consequence: Detached trim may cause a road hazard and increase the risk of a crash.
Remedy: Dealers will repair or replace C-pillar appliques and window division bars, free of charge. Owner notification letters were mailed September 29, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 25S66.
May 23, 2025
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator and Lincoln Corsair vehicles equipped with a Revel Audio System that were repaired incorrectly under recall 22V-953. When the driver's seat belt is not buckled and the vehicle is started, the seat belt warning system may activate the audible warning chime for an insufficient amount of time of less than 4 seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An audible warning chime that does not properly alert of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Dealers will update the audio control module software, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C18.
May 23, 2025
Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles equipped with 3.0L PHEV engines that were repaired incorrectly under recall 23V626. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Consequence & remedy
Consequence: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy: Dealers will update the Battery Energy Control Module software, free of charge. Owner notification letters were mailed June 26, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S58.
Mar 14, 2025
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Consequence & remedy
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
Feb 14, 2025
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
Consequence & remedy
Consequence: A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.
Nov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Aug 23, 2024
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
May 24, 2024
Ford Motor Company (Ford) is recalling certain 2020-2024 Lincoln Aviator vehicles. The accessory protocol image module (APIM) can be affected by electromagnetic interference with a cell phone in the vehicle, causing the rearview camera image to flicker or become distorted.
Consequence & remedy
Consequence: A flickering or distorted rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Owners are advised not to use their cell phones while reversing until the remedy is completed. Dealers will install shielding on the accessory protocol image module (APIM), free of charge. Owner notification letters were mailed on October 23, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S35.
Sep 8, 2023
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Consequence & remedy
Consequence: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy: Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
Aug 25, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Consequence & remedy
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford vehicle owners notification letters were mailed March 4, 2024. Ford remedy parts are anticipated 2nd Quarter 2024. Ford's number for this recall is 23S48.
May 12, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Consequence & remedy
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
Jan 23, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Consequence & remedy
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
Dec 23, 2022
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator and 2020-2022 Lincoln Corsair vehicles equipped with a Revel Audio System. When the driver's seat belt is not buckled and the vehicle is started, the seat belt warning system may activate the audible warning chime for an insufficient amount of time of less than 4 seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An audible warning chime that does not properly alert of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Dealers will update the audio control module software, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22C35.
Nov 10, 2021
Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. Incorrect rear suspension module components may have been installed due to a labeling error.
Consequence & remedy
Consequence: A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash.
Remedy: Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.
Sep 22, 2021
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence & remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
Additional source detail variants (2)
Back Over Prevention:software
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
Back Over Prevention: Sensing System: Camera
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
Aug 23, 2021
Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection".
Consequence & remedy
Consequence: Improper deployment of a side air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.
Additional source detail variants (2)
Air Bags:side/window:curtain
Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection".
Consequence: Improper deployment of a side air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.
Air Bags:critical Fasteners
Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection".
Consequence: Improper deployment of a side air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.
Jul 15, 2021
Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles equipped with 3.0L gasoline engines. The wire harness may not be secured properly, possibly contacting the air conditioning (A/C) compressor pulley, and resulting in damage to electrical wires, or the A/C compressor drive belt.
Consequence & remedy
Consequence: Damaged electrical wires may short-circuit, increasing the risk of a fire.
Remedy: Dealers will inspect the harness and A/C compressor belt for damage, replacing them as necessary, and install a tie strap to secure the wire harness, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S34.
Additional source detail variants (2)
Visibility:defroster/defogger/hvac System:compressor
Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles equipped with 3.0L gasoline engines. The wire harness may not be secured properly, possibly contacting the air conditioning (A/C) compressor pulley, and resulting in damage to electrical wires, or the A/C compressor drive belt.
Consequence: Damaged electrical wires may short-circuit, increasing the risk of a fire.
Remedy: Dealers will inspect the harness and A/C compressor belt for damage, replacing them as necessary, and install a tie strap to secure the wire harness, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S34.
Electrical System:wiring
Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles equipped with 3.0L gasoline engines. The wire harness may not be secured properly, possibly contacting the air conditioning (A/C) compressor pulley, and resulting in damage to electrical wires, or the A/C compressor drive belt.
Consequence: Damaged electrical wires may short-circuit, increasing the risk of a fire.
Remedy: Dealers will inspect the harness and A/C compressor belt for damage, replacing them as necessary, and install a tie strap to secure the wire harness, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S34.
Mar 30, 2021
Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles. The image processing module may be unable to provide video feed to the display, which could result in a loss of the backup camera image. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A backup camera that displays a blank or distorted image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the image processing module software with the latest level, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C09.
Dec 17, 2020
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Consequence & remedy
Consequence: With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
Nov 20, 2020
Ford Motor Company (Ford) is recalling certain 2021 Lincoln Aviator vehicles. The steering knuckles may have been manufactured improperly.
Consequence & remedy
Consequence: The improperly manufactured knuckle may fracture, reducing steering control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the front knuckle, and replace it if necessary, free of charge. The recall began December 16, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S69.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA23002 · Loss Of Motive Power
Opened Sep 29, 2023 · Closed Oct 31, 2024
Status: closed (inferred from source dates) · Engine
On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the ability to restart. During PE22007, the cause of engine failure and loss of motive power in the subject vehicles was determined to be intake valve fracture, and the full scope of vehicles affected by the subject defect was identified as all MY 2021-2022 Ford and Lincoln models equipped with either the 2.7L or 3.0L EcoBoost engines, referred to as the “Nano” engine family. If an intake valve fractures in the subject engines, it may drop into the cylinder and contact the piston, often resulting in catastrophic engine damage. On September 29, 2023, PE22007 was upgraded to an Engineering Analysis (EA23002) to further investigate the subject defect across the full scope of affected vehicles. During EA23002, ODI visited Ford facilities to review technical information related to intake valve fracture in “Nano” engines, coordinated with NHTSA’s Vehicle Research and Testing Center (VRTC), and analyzed updated field data relating the subject defect. Forensic analysis of fractured intake valves demonstrated that the defective components exhibited “grinding burn” or out of specification hardness in the area of the keeper grooves. The presence of grinding burn is evidence that during the groove grinding phase of production, the temperature of the valve became sufficiently high to alter the microstructure of the material and is indicative that the valve supplier’s manufacturing processes were not within control specifications. Grinding burn results in a hard, brittle microstructure and high residual stresses toward the surface of the valve. Through normal engine loading, a valve with grinding burn will likely fracture at the area of highest vulnerability, which is the third keeper groove. In its response to the EA23002 Information Request (IR) letter, Ford provided evidence of 396 customer complaints (including field reports), 825 warranty claims, and 936 engine exchanges. When considering both ODI and manufacturer failure report data, there have been reports representing 1066 unique vehicles within the subject vehicle population. Analysis of the failure report data demonstrates that vehicles equipped with potentially defective intake valves were built within a production “spike period” of May 2021 – October 2021. The beginning of the spike period corresponds to a ramp up in production at the valve supplier manufacturing facility, and the end of the spike period aligns with the implementation of several mid-production process improvements and the decision to change the metal alloy used to produce intake valves from “Silchrome Lite” to “Silchrome 1”. Ford began investigating the subject defect in July 2021, determined the root cause, and took corrective measures for the new production vehicles. Analysis of the failure report data demonstrates that these corrective actions were successful in eliminating the risk of intake valve fracture for subject vehicles produced after October 2021. However, Ford did not take any field action to address vehicles produced during the spike period, and in the several months following the implementation of the production changes, a significant number of field failures continued to occur. It is Ford’s assessment that not all valves produced during the spike period are defective, and that failures associated with the subject defect occur at low time in service. Analysis of the failure report data demonstrates that the vast majority of failures have occurred before 20,000 miles with over half of all reported failures occurring before 5,000 miles. The rate of reported failures related to the subject defect has steadily decreased since November 2021. ODI coordinated with NHTSA’s National Center for Statistics and Analysis (NCSA) to conduct statistical analysis and predict the number of future failures associated with the subject defect. The results of this analysis, and the trends identified through the failure report data are generally consistent with Ford’s assessment that defective intake valves will likely fail at a low time in service and indicate that the majority of subject vehicles equipped with defective valves have already experienced a failure. On August 23, 2024, Ford submitted recall 24V635 for subject vehicles equipped with “Nano” engines and built within the production spike period identified above (total population 90,736 vehicles). The remedy includes an inspection at a Ford/Lincoln dealership where the lifetime engine cycles of the vehicle will be determined. If a vehicle does not meet a threshold for lifetime engine cycles, the dealership will conduct a high RPM engine cycle accumulation procedure, which aims to identify if the vehicle is equipped with defective intake valves. Any vehicle that fails the accumulation procedure will receive an engine replacement under the recall. In addition to recall 24V635, Ford has stated that it will launch customer satisfaction campaign 24N12, which will provide extended warranty coverage to the subject vehicles through the earlier of 10 years or 150,000 miles. In view of the recall action being taken by Ford, ODI is closing this Engineering Analysis. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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