NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
81 reports130,000 miles · Apr 11, 2013
Electrical SystemSteeringSuspension
I PURCHASED MY TRUCK USED IN DECEMBER 2011 AND IT HAS BEEN NOTHING BUT CONSTANT PROBLEMS. FIRST, THE DOOR LOCKS WOULD RANDOMLY ENGAGE/DISENGAGE ON THEIR OWN. OR IF BUTTON PUSHED NOTHING AT ALL WOULD HAPPEN. WHILE THE HEATER WORKS, IT EMITS A DEATH RATTLE BEFORE BLOWING AIR. MY AC DOESN'T WORK AT ALL AND WAS TOLD THAT I WOULD…
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I PURCHASED MY TRUCK USED IN DECEMBER 2011 AND IT HAS BEEN NOTHING BUT CONSTANT PROBLEMS. FIRST, THE DOOR LOCKS WOULD RANDOMLY ENGAGE/DISENGAGE ON THEIR OWN. OR IF BUTTON PUSHED NOTHING AT ALL WOULD HAPPEN. WHILE THE HEATER WORKS, IT EMITS A DEATH RATTLE BEFORE BLOWING AIR. MY AC DOESN'T WORK AT ALL AND WAS TOLD THAT I WOULD NEED TO REPLACE THE COMPRESSOR. THE MOST DANGEROUS AND EXPENSIVE REPAIR HAS BEEN REPLACING THE FRONT DIFFERENTIAL MOUNTING AND WHEEL BARING. I WAS TOLD THAT IT WAS ONLY MOUNTED ON ONE SIDE AND WAS LEAKING AND THIS WAS A COMMON PROBLEM WITH THIS MODEL CAR. THE MECHANIC WAS ACTUALLY ABLE TO SHAKE MY WHEELS WITH HIS BARE HANDS. THE FRONT END STUFF ACTUALLY DROPPED FROM UNDER THE VEHICLE AS I AS DRIVING. LUCKILY I WAS ABLE TO SAFELY PULL OVER AND HAD TO BE TOWED ON A FLAT BED BECAUSE THE FRONT END WAS SO DAMAGED. REPAIR COSTS $1400. AND I WAS ADVISED THAT IT WOULD PROBABLY HAPPEN AGAIN! PRIOR TO THIS I ALSO HAD TO REPLACE THE WHEEL BEARING AND BALL JOINTS. FORD DOES NOT STAND BY THEIR PRODUCT! *TR
NHTSA ODI #10505978
118,000 miles · Apr 5, 2013
Engine And Engine CoolingPower Train
MY LINCOLN AVIATOR STARTED MAKING A HORRIBLE NOISE IN THE REAR OF THE VEHICLE ON THE MORNING OF SEPTEMBER 4, 2011. MY WIFE TOOK THE AVIATOR TO THE AAA CAR CARE CENTER TO FIND AND REPAIR THE ISSUE. THE AAA CERTIFIED TECHNICIAN PLACED THE AVIATOR ON THE LIFT AND DISCOVERED THE ENTIRE DIFFERENTIAL UNIT WAS HANGING FREELY AND LI…
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MY LINCOLN AVIATOR STARTED MAKING A HORRIBLE NOISE IN THE REAR OF THE VEHICLE ON THE MORNING OF SEPTEMBER 4, 2011. MY WIFE TOOK THE AVIATOR TO THE AAA CAR CARE CENTER TO FIND AND REPAIR THE ISSUE. THE AAA CERTIFIED TECHNICIAN PLACED THE AVIATOR ON THE LIFT AND DISCOVERED THE ENTIRE DIFFERENTIAL UNIT WAS HANGING FREELY AND LITERALLY SWINGING UNDER THE VEHICLE. AFTER FURTHER INSPECTION, THE WELDING THAT HOLDS THE MOUNT TO WHICH THE DIFFERENTIAL UNTIL IS BOLTED, BROKE FROM THE FRAME. THIS ISSUE OF A DIFFERENTIAL MOUNT WELD BREAKING FREE HAS NEVER BEEN SEEN BY THE AAA CERTIFIED TECHNICIAN OR THE AAA SERVICE MANAGER WITH OVER 30 YEARS OF EXPERIENCE. FURTHERMORE, THE MOUNT WAS ONLY WELDED ON ONE SIDE (SIDE CLOSEST TO THE REAR OF THE VEHICLE). I VISITED THE LOCAL LINCOLN DEALERSHIP AND EXPLAINED THE ISSUE WITH MY AVIATOR?S DIFFERENTIAL MOUNT ONLY BEING WELDED ON ONE SIDE AND ASKED TO SEE AN AVIATOR OR EXPLORER THAT WOULD HAVE THE SAME DIFFERENTIAL MOUNTING SYSTEM. THIS LINCOLN DEALERSHIP HAD AN EXPLORER UP ON THE LIFT AND SHOWED ME THAT THE DIFFERENTIAL MOUNT ON ALL AVIATORS AND EXPLORERS DO INDEED HAVE THE DIFFERENTIAL MOUNT WELDED ON BOTH SIDES TO THE FRAME. THE POTENTIAL DAMAGE FROM THE DIFFERENTIAL UNIT FALLING OFF THE VEHICLE AND THE DRIVE SHAFT BECOMING DISLODGED IS EXCEEDINGLY HIGH AND COULD POSE A FATAL SCENARIO. I AM ASKING FOR LINCOLN TO INVESTIGATE THIS POTENTIALLY FATAL ERROR OF ONLY HAVING ONE WELD SEAM HOLDING THE DIFFERENTIAL UNIT MOUNT TO THE FRAME AND INSPECT FOR ANY FURTHER DAMAGES AS A RESULT, IN ADDITION TO INSPECTING FOR OTHER AREAS OF FAULTY CRAFTSMANSHIP. THIS MANUFACTURING DEFECT IS IN NO WAY THE ERROR OF THE CONSUMER OR DRIVING BEHAVIOR. THIS ISSUE POINTS DIRECTLY TO THE CRAFTSMANSHIP AND INTEGRITY OF THE WELD AND QUALITY CONTROL OF LINCOLN. *TR
NHTSA ODI #10507210
80,291 miles · Jun 5, 2012
Power Train
TL* THE CONTACT OWNS A 2004 LINCOLN AVIATOR. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED WHILE TRYING TO SHIFT INTO REVERSE. THE CONTACT STATED THAT SHE DEPRESSED THE BRAKE PEDAL AND TRIED TO CHANGE GEARS BUT THE VEHICLE WOULD NOT RESPOND. SHE THEN ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION BUT THE KEY COULD NOT BE REMOV…
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TL* THE CONTACT OWNS A 2004 LINCOLN AVIATOR. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED WHILE TRYING TO SHIFT INTO REVERSE. THE CONTACT STATED THAT SHE DEPRESSED THE BRAKE PEDAL AND TRIED TO CHANGE GEARS BUT THE VEHICLE WOULD NOT RESPOND. SHE THEN ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION BUT THE KEY COULD NOT BE REMOVED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THE CONTACT WAS ADVISED THAT THE GEAR SHIFT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,291.
NHTSA ODI #10460712
80,000 miles · Jan 4, 2012
Suspension
TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE AIR SUSPENSION SYSTEM DROPPED THE VEHICLE DOWN UPON STARTING. AS A RESULT, THE VEHICLE WOULD BOUNCE AND DRIVE LOW TO THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE AIR SUSPENSION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WA…
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TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE AIR SUSPENSION SYSTEM DROPPED THE VEHICLE DOWN UPON STARTING. AS A RESULT, THE VEHICLE WOULD BOUNCE AND DRIVE LOW TO THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE AIR SUSPENSION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10442406
Mileage unknown · Nov 16, 2011
SeatsInjury
THE LEVER (AN "L" SHAPED LEVER) ON THE MIDDLE SEAT IS DEFECTIVE. WHILE PRESSING DOWN ON THE LEVER, THE LEVER SWUNG OVER AND HIT MY THUMB WITH SUCH FORCE THAT IT FRACTURED MY THUMB. IT APPEARS THAT THE COIL/SPRING ACTION IN THE SEAT IS DEFECTIVE AND DANGEROUS. UPDATED 11/25/11 *BF UPDATED 11/30/11 *TR
NHTSA ODI #10436001
31,000 miles · Nov 15, 2011
Engine And Engine Cooling
VEHICLE SHUT OFF SUDDENLY AFTER A BEEPING SOUND AND A LOW OIL PRESSURE LIGHT AND BATTERY LIGHT CAME ON. THIS HAPPENED THREE TIMES THE SAME DAY AND AFTER SEEN THIS INCIDENT REPORTED BY OTHER CUSTOMERS, QUITE DANGEROUS CONSIDERING THAT ONE COULD BE HIT BY A VEHICLE DRIVING BEHIND IF THE DRIVER IS NOT KEEP SAFE DISTANCE AND CAN ST…
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VEHICLE SHUT OFF SUDDENLY AFTER A BEEPING SOUND AND A LOW OIL PRESSURE LIGHT AND BATTERY LIGHT CAME ON. THIS HAPPENED THREE TIMES THE SAME DAY AND AFTER SEEN THIS INCIDENT REPORTED BY OTHER CUSTOMERS, QUITE DANGEROUS CONSIDERING THAT ONE COULD BE HIT BY A VEHICLE DRIVING BEHIND IF THE DRIVER IS NOT KEEP SAFE DISTANCE AND CAN STOP. THE STEERING BECOMES STIFF AND THE BRAKES AND ACCELERATOR PEDALS GET LOCKED INTO PLACE. THE VEHICLE IS ABLE TO BE RESTARTED BUT THE OCCURRENCE IS QUITE DANGEROUS AND PUTS ONES LIFE AT RISK. *TR
NHTSA ODI #10435641
63,000 miles · Aug 15, 2011
Power Train
2004 LINCOLN AVIATOR GEARS WERE SLIPPING AND WOULD NOT SHIFT; HAD IT CHECKED AND WAS TOLD THE TRANSMISSION WAS FAILING. 2 DAYS LATER WE HAD TO HAVE IT TOWED TO THE SHOP BECAUSE IT WAS STUCK IN "NEUTRAL". HAD TO REPLACE THE TRANSMISSION AT ONLY 63,000 MILES. NEVER HAD A TRANSMISSION FAIL WITH ONLY 63K MILES, ALL PREVENTATIVE MAIN…
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2004 LINCOLN AVIATOR GEARS WERE SLIPPING AND WOULD NOT SHIFT; HAD IT CHECKED AND WAS TOLD THE TRANSMISSION WAS FAILING. 2 DAYS LATER WE HAD TO HAVE IT TOWED TO THE SHOP BECAUSE IT WAS STUCK IN "NEUTRAL". HAD TO REPLACE THE TRANSMISSION AT ONLY 63,000 MILES. NEVER HAD A TRANSMISSION FAIL WITH ONLY 63K MILES, ALL PREVENTATIVE MAINTENANCE IS KEPT UP ON OUR VEHICLE. LOUD NOISE AT STARTUP AND A/C DOES NOT WORK, I BELIEVE IT IS THE CLUTCH. NO HELP FROM FORD EVEN THOUGH THERE ARE MULTIPLE COMPLAINTS OF TRANSMISSION/POWER TRAIN PROBLEMS. ALSO, READ THAT THE EXPLORER WAS RECALLED FOR THE SAME PROBLEM AND THAT THE EXPLORER AND AVIATOR ARE BUILT WITH MANY OF THE SAME PARTS, HOWEVER, NO RECALL ON THE AVIATOR? *TR
NHTSA ODI #10419511
94,000 miles · Jul 1, 2011
Engine And Engine Cooling
ENGINE BEGAN IDLING ROUGHLY, AND EVENTUALLY THE ENGINE WARNING LIGHT CAME ON. THE PROBLEM WAS DIAGNOSED AS A CRACK IN THE CYLINDER HEAD FOR NUMBER 8 CYLINDER. TALKING TO LINCOLN MECHANICS AND CHECKING VARIOUS DISCUSSION GROUPS ON THE WEB SHOWED THAT A LARGE NUMBER OF OTHER LINCOLN AVIATORS, AND OTHER VEHICLES WITH THE SAME ENG…
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ENGINE BEGAN IDLING ROUGHLY, AND EVENTUALLY THE ENGINE WARNING LIGHT CAME ON. THE PROBLEM WAS DIAGNOSED AS A CRACK IN THE CYLINDER HEAD FOR NUMBER 8 CYLINDER. TALKING TO LINCOLN MECHANICS AND CHECKING VARIOUS DISCUSSION GROUPS ON THE WEB SHOWED THAT A LARGE NUMBER OF OTHER LINCOLN AVIATORS, AND OTHER VEHICLES WITH THE SAME ENGINE WERE EXPERIENCING THIS SAME FAILURE. THE ROUGH IDLE CAN BE ALLEVIATED BY INCREASING THE IDLE SPEED OR TAKING THE CAR OUT OF GEAR WHILE IDLING. BOTH OF THESE ACTIONS ARE DANGEROUS AND CAN LEAD TO ACCIDENTS.
NHTSA ODI #10411135
73,000 miles · Jun 15, 2011
Power Train
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. THE CONTACT STATED THAT WHEN TRYING TO MOVE THE GEAR SHIFT FROM PARK TO DRIVE, IT SUDDENLY FRACTURED. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HIM THAT THE GEAR NEEDED TO BE REPLACED DUE TO A PLASTIC COMPONENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATEL…
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TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. THE CONTACT STATED THAT WHEN TRYING TO MOVE THE GEAR SHIFT FROM PARK TO DRIVE, IT SUDDENLY FRACTURED. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HIM THAT THE GEAR NEEDED TO BE REPLACED DUE TO A PLASTIC COMPONENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000. UPDATED 07/06/12 *BF
NHTSA ODI #10406987
103,810 miles · May 12, 2011
Unknown Or Other
I OWN A 2004 LINCOLN AVIATION. ON 6 MAY 2011, WHILE DRIVING DOWN THE ROAD, I HEARD A LOUD SOUND IN THE BACK OF MY VEHICLE (AS IF SOMETHING HIT IT). I PULLED OVER AND FOUND A LARGE CRACK ON THE VEHICLE PANEL (MIDDLE, TO THE RIGHT OF THE FORD LOGO), UNDERNEATH MY BACK WINDOW. I HAVE NO IDEA HOW OR WHY IT CRACKED. ON MONDAY, 9 …
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I OWN A 2004 LINCOLN AVIATION. ON 6 MAY 2011, WHILE DRIVING DOWN THE ROAD, I HEARD A LOUD SOUND IN THE BACK OF MY VEHICLE (AS IF SOMETHING HIT IT). I PULLED OVER AND FOUND A LARGE CRACK ON THE VEHICLE PANEL (MIDDLE, TO THE RIGHT OF THE FORD LOGO), UNDERNEATH MY BACK WINDOW. I HAVE NO IDEA HOW OR WHY IT CRACKED. ON MONDAY, 9 MAY 2011, I WATCHED A LOCAL NEWS STORY ON WAVY TV 10 (VIRGINIA) ABOUT THIS HAPPENING ON OTHER FORD VEHICLES FROM 2002-2005. THE STORY SHOWED FIVE OTHER FORD VEHICLES FOUND IN OUR AREA WITH THE SAME ISSUE. THE STORY SAID FORD WAS CONTACTED, BUT SAID THERE IS NO AN ISSUE/RECALL ABOUT THIS.
NHTSA ODI #10401671
NHTSA investigations
2EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
DP05005 · Spark Plug Ejection From Cylinder Head
Opened Sep 22, 2005 · Closed Jan 4, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:gasoline
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Additional source detail variants (3)
Engine And Engine Cooling:engine
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Engine And Engine Cooling:engine:gasoline
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Engine And Engine Cooling
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
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