2020 Lincoln Aviator Phev

The contact owns a 2020 Lincoln Aviator. The contact stated that the vehicle had previously experienced rear camera failures and was taken to the dealer, where the recall repair of NHTSA Campaign Number: 21V735000 (Back Over Prevention) was completed; however, the failure persisted. The contact stated while reversing, the rear-view camera image was intermittently blue or black. The contact also stated that the infotainment screen image was intermittently black or blue while starting the vehicle. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer several times; however, the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect.

BRAKES FAILED WHEN DRIVING DOWN MY DRIVEWAY, WHICH IS A STEEP HILL. RECEIVED SIX ERROR "SERVICE NOW" MESSAGES: SERVICE ADVANCETRAC, CHECK BRAKE SYSTEM, HILL DESCENT CONTROL FAULT, PARK BRAKE MALFUNCTION, PRE-COLLISION ASSIST NOT AVAILABLE. WAS ABLE TO ROLL TO A STOP AND HAD TO CALL TOW TRUCK. SUBSEQUENT CONVERSATION WITH DEALER SERVICE DEPT , WAS TOLD RECALL 20U29 APPLIES. GAVE ME A DOZEN 'CODES' FOR FAULTY/AFFECTED SYSTEMS ON CAR BEFORE I STOPPED HIM BECAUSE I DID NOT UNDERSTAND THE ACRONYMS. I HAVE SEARCHED AND CANNOT FIND A RECALL BY THAT NUMBER. THE BRAKE FAILURE WAS SCARY AND I AM GLAD IT OCCURRED AT HOME.