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2023 Lexus Rz

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 2 of 10 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

Air Bags complaints

1 reports
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Mileage unknown · Dec 13, 2023
Air BagsElectrical System

When the passenger side radiant heat is on, it makes a toxic smell that smells like plastic or glue melting. It has happened in our RZ and also in a loaner RZ (VIN [XXX] ). Lexus has done nothing that we are aware of to ensure that this smell is not affecting passenger side airbags or the integrity of the cars. They’re also hidi…

Read full complaint

When the passenger side radiant heat is on, it makes a toxic smell that smells like plastic or glue melting. It has happened in our RZ and also in a loaner RZ (VIN [XXX] ). Lexus has done nothing that we are aware of to ensure that this smell is not affecting passenger side airbags or the integrity of the cars. They’re also hiding in their notes that they have experienced the smell. I took the Service Manager Jon Howell on a drive in both cars and he smelled the melting smell and agreed he understood why I was describing it as melted hot glue or plastic. However, those drives are not documented in the service notes. I am concerned this is a flaw in the car for which the impact of safety is unknown. Further testing must be done to ensure these cars are safe after the radiant heat is used and the smell has occurred. The smell is constant any and all times the radiant heat is engaged. We have experienced the smell at least ten times in our car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11559847

Official recalls

2

25V744000 · Back Over Prevention:display Function

Oct 30, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

25V577000 · Visibility:defroster/defogger/hvac System

Sep 4, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.

Consequence & remedy

Consequence: An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.

Remedy: Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Subaru's number for this recall is WRD-25.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.