2010 Lexus RX450H

TL* THE CONTACT OWNS A 2010 LEXUS RX 450H. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER 'S SIDE OF THE VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A UTILITY POLE. THE SEAT BELTS FAILED TO RESTRAIN THE OCCUPANTS AND THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES AS A RESULT. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE LOT. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 40,000. UPDATED 02/11/2014 *BF THE CONSUMER WAS HIT BY A VEHICLE, THAT RAN A RED LIGHT. SHE WAS THEN PUSHED INTO A UTILITY POLE, AND THE FRONT END WAS CRUSHED. THE AIR BAGS DID NOT DEPLOY. ALSO, THE SHOULDER PORTION OF THE SEAT BELT, DID NOT RESTRAIN HER, AND SHE HIT THE STEERING WHEEL.

1/11/13 - WHILE DRIVING, VARIOUS WARNING INDICATORS ON DASH BEGIN TO FLASH ' CHECK HYBRID SYSTEM, CHECK AWD SYSTEM, AND CHECK ABS, THEN CHECK ENGINE INDICATOR ILLUMINATES. VEHICLE ENGINE BEGINS TO DE-RATE AND THE ACCELERATOR PEDAL BECOMES INOPERABLE. BRAKES STILL FUNCTION. STOPPED VEHICLE, TURNED IT OFF, AND RE-STARTED. ENGINE WAS UNSTABLE AND THE RPM WAS OSCILLATING. THE HYBRID SYSTEM WAS NOT FUNCTIONING. VEHICLE WAS TOWED TO DEALERSHIP. DIAGNOSIS: FAULTY FUEL PUMP. MAINTENANCE ACTION: R&R FUEL PUMP, FILTER, & SUCTION PLATE. VEHICLE WAS RETUNED ON 1/19/13. ON 2/10/13 THE SAME EXACT SITUATION OCCURRED AGAIN. VEHICLE WAS TOWED TO DEALERSHIP. DIAGNOSIS: FAULTY FUEL PUMP/SYSTEM. MAINTENANCE ACTION: PENDING. DEALERSHIP IS WORKING WITH LEXUS ENGINEERS AND TESTING VARIOUS THEORIES. AS OF 2/25/13, THE VEHICLE IS STILL AT DEALERSHIP. ACCORDING TO MAINTENANCE RECORDS, SAME SITUATION OCCURRED ON 8/27/12 (PREVIOUS OWNER). DIAGNOSIS: FAULTY FUEL PUMP. MAINTENANCE ACTION: R&R FUEL PUMP, FILTER, & SUCTION PLATE. HISTORICALLY ' NO ACCIDENTS AND ALL SERVICES AND MAINTENANCE PERFORMED BY DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2010 LEXUS RX450 HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 12V305000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL). THE CONTACT STATED THAT THE VEHICLE DID NOT EXHIBIT ANY ACCELERATION FAILURES PRIOR TO THE RECALL REPAIR. THE CONTACT STATED THAT AFTER THE REPAIR WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT HAD TO PLACE THE VEHICLE INTO NEUTRAL IN ORDER TO STOP THE ACCELERATION FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER BUT HAD NOT BEEN INSPECTED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 33,000.