2008 Lexus RX350

WHILE DRIVING TO WORK HEARD A FUNNY NOISE AND OIL LIGHT BEGIN TO BLINK. FOUND OUT ENGINE OIL COOLING TUBE BURST AND LEAKED ALL THE OIL OUT AND HAS CAUSED MOTOR DAMAGE. LEXUS SEND A WARRANTY ENHANCEMENT LETTER JUST A FEW WEEKS BEFORE DESCRIBING A PROBLEM WITH THE TUBE AND THAT THEY WOULD INSPECT AND REPAIR. WAITING ON LEXUS CUSTOMER CARE TO ASSIST. SO FAR ONLY 25%. LOOKS LIKE A CLASS ACTION LAWSUIT MAY ENTAIL. *JS

TODAY, AS I WAS CLEANING MY SUV, A LEXUS 2008 RX350, I 1ST NOTICED THAT THE COVERING PLASTIC BOOTH, AT THE OPENING HATCH/LATCH, WAS MELTING. SINCE THAT WAS NOT EXPECTED, I WENT ONLINE AND SEARCHED FOR THAT SAME ISSUE, TO FIND OUT THERE HAS BEEN OTHER SIMILAR REPORTS. I'M CONCERN THAT AN ELECTRIC OVERHEATING MAY HAVE CAUSED THAT MELTING, WHICH COULD CAUSE A FIRE OR SOMETHING WORSE TO THE CAR AND EVEN DANGEROUS TO ANY HUMAN OR LIVING THING. THROUGH THE ONLINE RESEARCH, I DISCOVERED THAT LEXUS HAS REFUSED TO RECALL THE AFFECTED VEHICLES TO "FREELY" REPLACE THE PROBLEM, BUT WILL REPLACE THE ITEM FOR OVER $100. BY MEANS OF THIS COMPLAINT, I WOULD LIKE TO REQUEST A DETAILED INVESTIGATION OF THAT PROBLEM AND THE PROPER FIXING OF SUCH PART WITHOUT HAVING THE CONSUMER TO BEAR ANY COSTS. *TR

WHEN I WAS AT THE DEALER FOR MY ROUTINE OIL CHANGE, I WAS TOLD THE POWERING STEERING FLUID WAS LEAKING AND THEREFORE THE RACK AND PINION STEERING WOULD NEED TO BE REPLACED AT A COST OF $1600. MY CAR IS OUT OF WARRANTY BUT LOW MILEAGE AND SO FOR A LUXURY VEHICLE, I THOUGHT THIS TYPE OF REPLACEMENT THIS SOON WAS RIDICULOUS. THIS TYPE OF LUXURY CAR AT 55,000 MILES SHOULD NOT NEED THIS REPLACED. IT SEEMS LIKE A MANUFACTURING DEFECT AND LEXUS SHOULD DO A RECALL TO FIX THIS PROBLEM FOR ALL 2008 LEXUS RX350. *TR

WHEN I BROUGHT MY CAR AT THE DEALER FOR SERVICE, I WAS TOLD THE POWER STEERING FLUID WAS LEAKING AND THEREFORE THE RACK AND PINION STEERING ASSEMBLY WOULD NEED TO BE REPLACED AT A COST OF $1602.44. MY CAR HAS LOW MILEAGE AND SO FOR A LUXURY VEHICLE, I THOUGHT THIS TYPE OF REPLACEMENT THIS SOON WAS RIDICULOUS. I HAVE RESEARCHED THROUGH THE INTERNET AND FOUND SAME PROBLEM WITH THIS CAR. THIS TYPE OF LUXURY CAR AT 81,000 MILES SHOULD NOT NEED THIS REPLACED. DESPITE WITH ALL COMPLAINTS AND SAME PROBLEM WITH THIS LEXUS 2008 RX350 REGARDING THE POWER STEERING RACK ASSEMBLY, LEXUS SHOULD RECALL THIS PART FOR REPLACEMENT WITH NO COST TO OWNER. *TR

I JUST RECENTLY NOTICED THAT MY DASHBOARD HAD CRACKS AND WAS STICKY/SHINY WHEN HOT. I ALSO FOUND SMALL FOAM FRAGMENTS ON THE FLOOR COMING FROM THE DASHBOARD. I CONSIDER THIS A SERIOUS QUALITY PROBLEM THAT MAY CAUSE AN ACCIDENT BECAUSE OF THE REFLECTIVE DASHBOARD. IT ALSO COULD BECOME A FIRE HAZARD WHEN SMALL FOAM PARTICLES COLLECT AROUND ELECTRICAL PARTS UNDER THE DASHBOARD. I HAVE CONTACTED TOYOTA CUSTOMER SERVICE AND WAS TOLD THAT THEY DO NOT HAVE TO DO ANYTHING SINCE THE CAR IS OUT OF WARRANTY. HOWEVER THEY OFFERED TO COVERED 25% OF THE ESTIMATED $2520.00 REPAIR COST. THIS IS NOT ACCEPTABLE FOR ME SINCE THIS IS A HAZARDOUS QUALITY PROBLEM CAUSED BY TOYOTA AND THEY SHOULD COMPLETELY COVER THE REPAIR. *TR

MY HEADLIGHTS KEPT GOING OF AND ON AT CERTAIN POINTS, NOW AT NIGHT I HAVE NO LOW BEAM, IT APPEARS TO HAVE MOISTURE INSIDE THE LENS AND THE LENS ON ALL OF THE HEADLIGHTS ARE VERY FOGGY LOOKING. THEY LOOK LIKE THEY ARE 20 YEARS OLD. WHEN TAKEN TO THE DEALER IRA LEXUS IN BEDORD NH, THEY SAID IT IS NOT UNDER WARRANTY EVEN THOUGH I HAVE A LETTER FROM LEXUS DESCRIBING EXACTLY HOW MY LIGHTS ARE WORKING OR SHOULD I SAY NOT WORKING. I REALIZED THE PROBLEM WHEN I WAS STOPPED AND ISSUED A WARNING FOR HAVING A HEADLIGHT BURNED OUT. LEXUS IS TRYING TO BLAME IT ON A BALLISTER WHICH THEY WANT $900 TO REPLACE. I SAY IT IS WHAT IS IN THE LETTER THAT IS CAUSING THIS. I FEEL THEY ARE JUST TRYING TO CHARGE ME $900 FOR SOMETHING THAT SHOULD BE TAKEN CARE OF BY LEXUS. I HAVE OWNED LEXUS VEHICLE FOR YEARS AS WELL AS MANY FAMILY MEMBERS AND IT DOES SEEM LIKE IF YOU HAVE AN ISSUE IT IS NEVER UNDER WARRANTY OR IF IT IS, THEN SOMETHING ELSE CAUSED IT TO HAPPEN. IT IS SO HARD TO SEE AT NIGHT AND I FEEL THIS IS A HUGE SAFETY ISSUE THAT SHOULD BE TAKEN CARE OF BY THEM OR AT LEAST OFFER AND AFFORDABLE RESOLUTION NOT OVER $900 FOR A SINGLE HEADLIGHT, WHICH ACTUALLY COULD CAUSE THE OTHER HEADLIGHT TO GO. WHAT WOULD HAPPEN WITH THE OTHER HEADLIGHTS IN THE FUTURE. I AM GETTING SO DISAPPOINTED WITH LEXUS , SAD TO SAY THIS MAY BE MY LAST LEXUS VEHICLE. I HAVE OWNED THIS VEHICLE SINCE AUGUST 2009. *TR

WHEN I WAS AT THE DEALER FOR MY ROUTINE OIL CHANGE, I WAS TOLD THE POWERING STEERING FLUID WAS LEAKING AND THEREFORE THE RACK AND PINION STEERING WOULD NEED TO BE REPLACED AT A COST OF $1790. MY CAR IS OUT OF WARRANTY BUT LOW MILEAGE AND SO FOR A LUXURY VEHICLE, I THOUGHT THIS TYPE OF REPLACEMENT THIS SOON WAS RIDICULOUS. I HAVE 2 FRIENDS WITH THE EXACT SAME CAR AND SAME YEAR AND THEY BOTH HAD THE SAME PROBLEM AND HAD TO HAVE THEIRS REPLACED AS WELL. ONE WAS UNDER WARRANTY, ONE WAS NOT. I CALLED TO COMPLAIN TO LEXUS CORPORATE AND WAS OFFERED $700 TO HELP PAY HALF OF THE REPAIR. THIS TYPE OF LUXURY CAR AT 65,000 MILES SHOULD NOT NEED THIS REPLACED. *TR