2008 Lexus RX350

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT ALSO STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT CRASHED INTO THE DRIVER'S SIDE OF ANOTHER VEHICLE AND THEN CRASHED INTO A POLE. A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO A HOSPITAL FOR TREATMENT OF CHEST AND LEGS INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 69,000...UPDATED 12/03/13 *BF UPDATED 12/06/2013 *JS

UPON ENTERING A PARKING LOT AND TURNING SLOWLY INTO A VACANT SPOT THE CAR ACCELERATED REALLY FAST AND WOULDN'T STOP WHEN BRAKE PRESSED AS THE SPEED CAME TO HALT WHEN CRASHING VERY HARD INTO A BRICK WALL. BOTH AIR BAGS ON DRIVER SIDE DEPLOYED AND WERE SMOKING REALLY BAD. THE IMPACT TO MY KNEES AND FACE CAUSED TEMPORARY NUMBNESS FOR WHICH I COULDN'T FEEL MY LEGS OR MOVE. THE POLICE & PARAMEDICS WERE CALLED. THE ENTIRE FRONT END DO MY CAR WAS DAMAGED. RECENTLY PURCHASED USED IN MAY 2013. IT HAS BEEN TOWED TO REPAIR SHOP FOR INSPECTION UPCOMING MONDAY. I SUSPECT IT WILL BE TOTALED AND JUDGING BY THE NUMEROUS COMPLAINTS SIMILAR IN NATURE, THIS PROBABLY SHOULD HAVE BEEN ADDRESSED AND RECALLED PRIOR TO BEING SOLD. *TR

WE HAVE COMPLAINED ABOUT A NOISE UPON STARTING THE CAR FOR THE PAST YEAR WHEN HAVING THE VEHICLE SERVICED. THIS WAS THE FIRST SERVICE VISIT WHERE DEALER WAS ABLE TO PINPOINT THE CODE AND THEY CAME BACK WITH THE CAM SHAFT VARIABLE VALVE TIMING (VVT) GEAR ISSUE. THE REPAIR ESTIMATE WAS $6830. I FOUND YOUR RECALL DATED SEPTEMBER 4, 2013 # 13V395000 FOR VVT ON LEXUS GS350, IS350 AND IS350C MODELS FOR THE SAME MODEL YEAR AND FIND IT SUSPICIOUS AS THE SAME ENGINE IS USED. I AM WONDERING IF OTHER RX 350S HAVE THE SAME ISSUE AND THE RECALL SHOULD ACTUALLY BE EXPANDED TO INCLUDE THE RX350 MODEL. AT THIS POINT, THE DEALER SAYS THEY NEED TO TEAR THE VEHICLE DOWN TO ACCURATELY ASSESS IF IT IS THE BOLTS OR ANOTHER ISSUE BUT THE EXPENSE IS VERY HIGH. I ALSO WAS WONDERING WHAT THE RANGE OF MILES WERE ON THE RECALLED VEHICLES? THANK YOU FOR LOOKING INTO THIS. *TR

I NOTICED MY BACK DOOR OPENER SWITCH WAS STARTING TO MELT. AT FIRST WE THOUGHT ITS FROM THE HEAT OF THE SUMMER BUT THEN AFTER CAREFUL CONSIDERATION WE THOUGHT THAT WE'VE HAD THE CAR FOR 4 PREVIOUS SUMMERS WITH NO ISSUES WITH SAID BUTTON. WE THOUGHT THAT THERE MUST BE SOME ELECTRICAL COMPONENT INSIDE THE AUTOMATIC BUTTON THAT MUST BE GETTING TOO HOT THAT'S CAUSING THE HARD PLASTIC TO MELT. *TR

MOISTURE/CONDENSATION IN HEADLAMP DUE TO MANUFACTURE DEFECT( KNOWN FOR SEVERAL YEARS BY TOYOTA). DEALER CLAIMS NOT UNDER WARRANTY (COSMETIC). IT IS A HAZARD AS WHOLE SYSTEM CAN FAIL AT ANY TIME (NIGHT) MANY COMPLAINTS FILED AND NO ACTION TO CORRECT THE PROBLEM BY TOYOTA. IT IS MY UNDERSTANDING THAT ONLY A LEXUS/TOYOTA DEALER CAN INSTALL REPLACEMENTS AT A HIGH COST TO CONSUMER ( $1500 ). THE MOISTURE BUILDUP IS PRESENTLY ON THE DRIVERS SIDE, HOWEVER WHEN THE OTHER FAILS...AND HOW MANY TIMES THIS MAY HAPPEN WITHOUT A TRUE "FIX". *TR

I WAS DRIVING A LEXUS RX350 THAT WE PURCHASED USED IN 2011. I WAS PULLING INTO A PARKING SPACE IN FRONT OF A LOCAL BUSINESS. WHEN I PUT MY FOOT ON THE BRAKE NOTHING HAPPENED AND THE VEHICLE SPED UP AND RAN INTO AN OFFICE IN THE BUILDING WHERE A LADY WAS SITTING AT A DESK. MY CAR CAME TO REST AGAINST HER DESK. I LOST CONSCIOUSNESS FOR A MOMENT DUE TO FRIGHT I THINK. THEREFORE, AN AMBULANCE WAS CALLED AND I WAS TAKEN TO A LOCAL HOSPITAL WHERE I HAD TO HAVE NUMEROUS XRAYS. THANK GOODNESS I HAD ONLY SOME STIFFNESS IN MY NECK AND SOME SORENESS....THE SAME FOR THE LADY IN THE OFFICE. I COULD HAVE KILLED HER OR ANYONE IN THE VICINITY OF THE OFFICE. MY CAR WAS TOTALED BY THE INSURANCE COMPANY. THIS WAS ONE OF THE MOST FRIGHTENING EXPERIENCES I HAVE EVER HAD. *TR

I WAS DRIVING MY 2008 LEXUS RX350 ON THE FREEWAY AT 65MPH AND MY SON ROLLED DOWN HIS WINDOW AND INSTANTANEOUSLY THERE WAS AN EXTREME AND PAINFULL CABIN PRESSURE THAT LEXUS CALL "NORMAL CABIN PRESSURE". IT STARTLED ME, I ALMOST CRASHED WITH MY WIFE AND TWO KIDS IN THE CAR WITH ME.IT MAKES YOUR EARS HUT, VERY PAINFULL. I BOUGHT A LEXUS BECAUSE OF T HE QUALITY AND LUXURY THAT THE LEXUS CORPORATION PORTAYS. I AM VEY DISAPPOINTED BECAUSE THE LEXUS DEALERSHIP TOLD ME THIS IS NORMAL CABIN PRESSURE. THE CORPORATE OFFICE TOLD ME THAT THIS IS NORMAL AND IS NO LONGER WANTING TO DISCUSS THIS MATTER ANY FURTHER WITH ME. THEY SAID THAT I WILL HAVE TO HIRE A LAWYER IF I WANT TO PURSUE THIS MATTER ANY FURTHER. I THINK THAT THE LEXUS CORPORATION IS PROMOTING FALSE ADVERTISEMENT BY CLAIMING THAT THEY ARE COMMITED TO HIGH QUALITY AND LUXURY WHILE STILL MASS PRODUCING THE LEXUS RX MODEL WITH THIS DEFFECT OF "NORMAL CABIN PRESSURE". THIS IS SO FRUSTRATING. I FINALLY BUY A LUXURY VEHICLE AND IT TURNS OUT TO BE DEFECTIVE WITH NO APPARENT SOLUTION. BASSICALLY I JUST HAVE TO LIVE WITH THIS EAR PEARCING ANNOYANCE. WHAT A DISAPPOINTMENT WITH LEXUS.I PAYED SO MUCH MONEY FOR A DISAPPOINTMENT! *TR

AT 65,000 MILES VEHICLE HAD A MAJOR BREAKDOWN. SERPENTINE BELT RUPTURED CAUSING FIRE AND SMOKE INSIDE THE ENGINE COMPARTMENT AND BOTH INSIDE THE CABIN AND OUTSIDE. GAS PEDAL BECAME INOPERATIVE AND VEHICLE HAD TO BE TOWED TO A REPAIR FACILITY. AS FURTHER DETERMINED THE CAUSE OF THE BELT RUPTURE IS THE A/C COMPRESSOR FREEZING STUCK. REPAIR IS EXTREMELY COSTLY. PARTS ALONE ARE CLOSE TO $1500. LEXUS IS NOT WILLING TO HELP IN ANY WAY AND ALL OF THE MAINTENANCE PER THE MAINTENANCE BOOKLET IS PERFORMED AND ON TIME. ADDITIONALLY THE MAINTENANCE BOOKLET DOES NOT REQUIRE ANY WORK OTHER THAN FILTERS, OIL CHANGES UNTIL 100,000 AT WHICH TIME ONLY SPARK PLUGS ARE MOSTLY DUE TO BE REPLACED. A/C COMPRESSOR SHOULD NOT HAVE GONE OUT AT 65,000 MILES ON A 2008 LEXUS. *TR