2002 Lexus RX300

TL*THE CONTACT OWNS A 2002 LEXUS RX300. THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOOR AND THE VEHICLE STOPPED. AFTER THE DEALER INSPECTED THE VEHICLE THEY INFORMED THE CONTACT THAT IT THE FUEL SENSOR CAUSED THE FAILURE. THE DEALER REPAIRED THE FUEL SENSOR. THE ENGINE OIL WAS ALWAYS LOW AND THE CONTACT HAD TO ADD OIL TO THE VEHICLE EVERY WEEK. THE ENGINE ALSO EXHIBITED A LARGE AMOUNT OF DARK SMOKE. THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THEY WOULD NOT REPAIR IT. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE IF HE PAID $2,000 IN ADVANCE. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT HIS VEHICLE WAS NOT A PART OF ANY RECALLS AND THERE WAS NOTHING THEY COULD THEY DO UNLESS THE CONTACT PAID THE REPAIR COST. THEY ALSO STATED IF THE VEHICLE REMAINED AT THE DEALERSHIP, HE WOULD BE BILLED FOR A STORAGE FEE. THE ENGINE WAS DAMAGED AND THE VEHICLE WAS AT THE DEALERSHIP WHEN THE COMPLAINT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 48,000. THE CURRENT MILEAGE WAS 105,000.

I HAVE A LEXUS RX300 2002 WHICH I PURCHASED USED BECAUSE OF THEIR WELL KNOW REPUTATION TO OPERATE FOR A LONG TIME. TWO WEEKS AGO OUR MECHANIC NOTICED OUR OIL DOWN A QUART AND DID A OIL CHANGE AND ASKED US TO WATCH OIL LEVEL. 300 MILES LATER IT WAS DOWN AGAIN. WE WERE REFERRED TO TAKE IT TO A LEXUS DEALER TO HAVE THE PROBLEM CHECKED OUT. THERE IS A RECALL FOR OIL GEL FOR 1999 TO 2002. WELL OURS HAD NO SIGNS OF OIL GEL, BUT IT IS ENGINE RELATED. THEY CAN NOT TELL US WHAT THE PROBLEM IS UNTIL THEY TAKE THE ENGINE COMPLETELY APART. THE REFERRED US TO LEXUS FOR A GOODWILL REIMBURSEMENT BECAUSE OF THE HIGH COST TO FIX THE ENGINE. WE SENT ALL OUR RECORDS OF OIL CHANGES AND IT TOOK LEXUS 4 DAYS TO GET BACK TO US WITH A OFFER OF THEY WILL PAY FOR THE PARTS AND WE PAY FOR THE LABOR OF APPROX. $3,100.00. I HAVE READ ABOUT THE LEXUS ENGINES OF THOSE YEARS HAVING PROBLEMS AND I FEEL IT IS A MECHANICAL DEFECT FROM THE FACTORY. OUR CAR HAS 56,000MILES AND I AM TOLD THE ENGINE IS JUST BREAKING IN. I FEEL I HAVE A LEMON AND I NEED SOME HELP BECAUSE I AM HAVING A PROBLEM ACCEPTING THEIR OFFER... *TR