Service Brakes. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports1 fire reports1 injury reports

What owners actually said

58 reports

94,853 miles · Mar 4, 2021

Service Brakes

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CAR HAS BEEN MAKING A CLICKING NOISE DURING STOPS FOR A YEAR. I CHALKED IT UP TO SOMETHING UNIMPORTANT. ON 2/20/21, THE 'CHECK AVS,' 'CHECK ABS,' AND 'CHECK BRAKE SYSTEM' LIGHTS ALL CAME ON, AND CAR LURCHED WHILE BACKING OUT OF MY DRIVEWAY. I WAS DRIVING MY WIFE AND DAUGHTER AT THE TIME. BROUGHT LEXUS TO MY LOCAL MECHANIC ON 2/22/21. AFTER SEVERAL DAYS, MECHANIC RETURNED THE CAR TO ME, SAYING HE COULD HEAR THE CLICKING AND, ACCORDING TO HIS RESEARCH, IT COULD BE THE BRAKE ACTUATOR GIVEN LEXUS HAD DONE A WARRANTY EXTENSION ON THIS PART IN 2016. HE TOLD ME THIS REPAIR WOULD COST IN THE THOUSANDS OF DOLLARS, AND ADVISED ME TO CONTACT LEXUS. SPOKE WITH LEXUS BRAND MANAGER ON 2/25 WHO TOLD ME ABOUT WARRANTY EXTENSION ZLG FOR ACTUATORS IN 2016, AND TOLD ME THAT IN ORDER FOR LEXUS TO ASCERTAIN WHETHER OR NOT THE CAR WAS EXPERIENCING AN ACTUATOR FAILURE, IT MUST BE INSPECTED BY A LEXUS SERVICE CENTER. BECAUSE I WAS TOLD ABOUT THE SPECIFIC EXTENSION AND ASKED TO TAKE IT TO LEXUS TO DIAGNOSE THE ISSUE, I ASSUMED LEXUS WOULD COVER THE REPAIR COST. I TOOK THE CAR TO LEXUS SANTA MONICA ON 3/2/21 AND WAS NOTIFIED THAT THE PROBLEM WAS RELATED TO THE BRAKE ACTUATOR, AND THAT THE COST TO REPAIR WOULD BE $3000 PLUS TAX. I RELAYED TO LEXUS SM WHAT I WAS TOLD BY LEXUS CORPORATE, AND LEXUS SM TOLD ME THEY WOULD CALL LEXUS CORPORATE AND SEE WHAT THEY HAD TO SAY ABOUT WARRANTY EXTENSION 'ZLG.' ULTIMATELY, LEXUS WOULD NOT COVER COST BECAUSE THE PART WAS OUTSIDE THE EXTENDED WARRANTY. I SPOKE WITH ANOTHER LEXUS CASE MANAGER ABOUT WHY A WARRANTY EXTENSION WAS OFFERED AS OPPOSED TO A RECALL, AND HE SAID I SHOULD LODGE A COMPLAINT WITH NHTSA. I ALSO SPOKE WITH HIS SUPERVISOR, WHO SAID LEXUS WOULD NEVER PAY FOR A PART OUTSIDE A WARRANTY, EVEN A FAULTY PART GIVEN AN EXTENDED WARRANTY. NOBODY IN THE LEXUS CHAIN OF COMMAND CAN TELL ME IF THE CAR IS SAFE TO DRIVE. I WILL SUPPORT CLASS ACTION SUIT.

NHTSA ODI #11399164

204,800 miles · Dec 20, 2020

Service BrakesCrashInjury

BRAKE ACTUATOR FAILURE HAS BEEN ADDED TO A BULLETIN FOR EXTENDED WARRANTY AND NOT A RECALL. THIS IS A COSTLY MALFUNCTION THAT TOYOTA IS AWARE OF AND THEY SHOULD TAKE CARE OF ALL VEHICLES AS NOT TO COMPROMISE BRAKING AND ACCIDENT AVOIDANCE.

NHTSA ODI #11384314

169,000 miles · Oct 2, 2020

Electrical SystemService BrakesUnknown Or Other

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"CHECK VSC" SYSTEM WITH ACCOMPANYING CONTINUOUS BEEP NOISE, BRAKES BECOME HARD TO PUSH/ACTIVATE. THIS STARTED A FEW WEEKS AGO, AND WOULD HAPPEN INTERMITTENTLY, AND PROGRESSIVELY LONGER IN THE DYSFUNCTIONAL BRAKES PHASE. I HAD AN EMPLOYEE AT AUTO ZONE CLEAR THE CODE 2 DAYS AGO, BUT THE PROBLEM STARTED AGAIN, INTERMITTENTLY UPON VEHICLE START, BUT WOULD GO AWAY SHORTLY, WITH NORMALLY RESPONSIVE BRAKES. THIS INTERMITTENT ISSUE OCCURS WHEN I AM DRIVING, THEREFORE THIS IS A SERIOUS ROAD HAZARD AS MY BRAKES BECOME SIGNIFICANTLY LESS RESPONSIVE WHEN THE PROBLEM OCCURS. IN OTHER WORDS, THIS OCCURS WHEN STATIONARY AND WHEN DRIVING, INTERMITTENTLY.

NHTSA ODI #11362458

125,000 miles · Sep 23, 2020

Engine

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I PURCHASED A USED 2007 LEXUS RX350 FOR MY 16 YEAR OLD DAUGHTER. IT HAD A LITTLE OVER 100K MILES. EVERYTHING WORKED PERFECTLY, NO COMPLAINTS WHATSOEVER. UNTIL, MY SON BORROWED IT, AND WHILE HE WAS DRIVING IT, HE SAID IT QUIT. HE LOST ALL POWER STEERING, SO HE PULLED OVER. WE CALLED A TOW TRUCK TO TOW IT TO A MECHANIC. WHEN THE MECHANIC CALLED ME, HE SAID THE OIL COOLING LINE BUSTED, WHICH MADE THE OIL PUMP EMPTY THE ENGINE'S OIL. HE SAID IT WOULD NEED A WHOLE NEW ENGINE. HE SAID THE CAR IS WORTH NOTHING. I PAID $9K FOR THIS CAR A YEAR AGO, AND NOW IT IS NOT WORTH $100. THE MECHANIC SAID THIS IS A KNOWN PROBLEM FOR TOYOTA/LEXUS, BUT THERE WAS NO RECALL. TO ME - THIS IS UNACCEPTABLE. IN MY OPINION, SINCE TOYOTA KNEW OF THIS PROBLEM, BUT DIDN'T RECALL IT, THEY EITHER NEED TO COVER THE COST OF A NEW ENGINE, OR BUY THE CAR BACK FROM ME. I AM VERY UPSET OVER THIS.

NHTSA ODI #11360610

Mileage unknown · Aug 1, 2020

Service Brakes

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THE LIGHTS ALL CAME ON ABS SYSTEM CAME ON STABILIZER AIR BAG TOOK TO LEXUS THEY DIAGNOSED THE PROBLEM AS THE BRAKE ACTUATOR I RESEARCH AND FOUND THAT ON LEXUS CLUB THIS IS A BIG PROBLEM WITH MY YEAR AND OTHER YEARS THEY ACKNOWLEDGE THIS BY GIVING AN EXTENDED WARRANTY. BUT FALL SHORT TO ASSIST WITH AFTER. THERE IS MANY COMPLAINTS I RESEARCHED THERE IS ALSO A NOISE THAT IS RELATED TO THIS PROBLEM THE NOISE COMES FROM THE ACTUATOR, BUT BEING UNFAMILIAR WITH THE CAR NORMAL FEATURES I FAILED TO IDENTIFY THE PROBLEM I HAVE HEARD THIS NOISE FOR A VERY LONG TIME I HAVE ALWAYS FELT THIS PULSE BUT THOUGHT IT WAS NORMAL I OWNED THIS VEHICLE NOW FOR 5 YEARS. I THOUGHT THE NOISE WAS THE HYDRAULIC SYSTEM LOWING THE VEHICLE AIR DOWN LIKE MY NAVIGATOR DID BUT THAT WAS THE NOISE OF THE ACTUATOR GOING OUT. THE BRAKES ALWAYS FELT LIKE THEY HAD A DELAY OR HIT HARD LIKE A JERK JUST THOUGHT THIS WAS CAUSED BY SENSITIVITY. IT UPSETS ME THAT LEXUS IS AND HAS BEEN AWARE OF THIS PROBLEM AND NEVER INFORMED ME AND THE PROBLEM JUST GOT WORSE THE BRAKE SYSTEM IS SO VITAL WHY WOULD THEY NOT AFTER THEY REALIZED THIS IS A PROBLEM I HAD THE WARRANTY PROVIDER WHOM EXTENDED THIS WARRANTY ON THIS PART BUT NEITHER INFORMED ME EVEN THOUGH BOTH HAD MY CURRENT INFORMATION. ITS A PROBLEM THAT LEXUS AND ITS MOTHER TOYOTA KNOW OF AND FAILED TO MAKE THE PROBLEM RIGHT. IF THERE IS A PROBLEM AND THEY RECOGNIZE IT WHY NOT MAKE IT RIGHT! IS MY SAFETY NOT IMPORTANT TO LEXUS AND TOYOTA? #TOYOTA # LEXUS #ACTULATOR #SAFETY

NHTSA ODI #11342741

75,000 miles · Jun 18, 2020

Air Bags

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MY 2007 RX 350 OUT OF NOWHERE ALREADY 2 YEARS THE AIRBAG LIGHT FOR DRIVER IS ON, I TOOK TO THE DEALER IN GLENDALE ( LEXUS OF GLENDALE) THEY TOLD ME THAT FOR DIAGNOSING I HAVE TO PAY $250 DOLLARS JUST TO TELL ME WHAT IS THE PROBLEM, AND I DID 2 YEARS AGO, THEY TOLD ME THAT THERE IS A PROBLEM WITH WIRING AND NEEDS TO BE REPLACED ALL WIRING WITCH WILL COAT ME AROUND $1500 TO $1800 DOLLARS, WITCH I CAN'T PAY, AND I DON'T FEEL SAFE TO DRIVE LIKE THAT, THE COAST IS THAT HIGH BECAUSE THEY EXPLAIN TO ME THEY NEED TO REPLACE WHOLE WIRING THAT GOES SOMEWHERE FROM BACK TO THE HOOD, BECAUSE IT'S IMPOSSIBLE FOR THEM TO FIND WITCH WIRE IS THE PROBLEM. IN THAT CAR I TAKE MY FAMILY, KID TO SCHOOL, AND I FEEL UNSAFE TO DRIVE, ITS A SAFETY ISSUE AND I THINK THE MANUFACTURER HAD TO BE RESPONSIBLE. *TR

NHTSA ODI #11329494

Mileage unknown · Jun 12, 2020

StructureUnknown Or Other

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I OWN A 2007 RX350 AND THE DASHBOARD IS STICKY, GUMMY, SHINY AND MELTING EMITTING ODOR -- HEALTH HAZARD. THE SHININESS REFLECTS WHILE DRIVING LOCALLY AND/OR HIGHWAY, AND AFFECTS VISIBILITY. APPARENTLY, LEXUS IS AWARE OF THESE ISSUES AND TOOKS STEPS TO RECTIFIES THESE ISSUES; HOWEVER, I HAD MENTIONED THESE ISSUES BACK IN 2016 TO MY DEALERSHIP WHOM DIDN'T ADDRESS IT AS A DEFECT HENCE WHY I DIDN'T THINK IT WAS A DEFECT UNTIL NOW SINCE MY DASHBOARD RECENTLY STARTED CRACKING. APPARENTLY, THERE HAS BEEN CLASS ACTION LAWSUIT FOR THIS ISSUE, BUT DIDN'T REALIZE THESE WERE DEFECTS UNTIL I CONTACTED LEXUS REGARDING THIS MATTER -- UNFORTUNATELY FOR ME, THEY'RE NOT HONORING FIXING THESE ISSUES BECAUSE IT'S OUTSIDE THE WARRANTY. THIS IS NOT A WARRANTY ISSUE NOR IS IT COMESTIC; IT'S A DEFECT. *TR

NHTSA ODI #11328531

160,875 miles · Mar 30, 2020

Electronic Stability Control (esc)Service Brakes

THE VSC FAILURE, CHECK HYBRID SYSTEM AND ABS BREAK SYSTEM LIGHTS CAME ON WHILE DRIVING THE CAR ON THE STREET. ASIDE FROM BEING SCARY, IT WAS DIFFICULT TO DRIVE THE CAR AND THE BREAKING SYSTEM FELT SPONGY MAKING IT DIFFICULT TO STOP THE CAR. THE CAR IS NOT TURNING ON AND ALL THE LIGHTS ON THE DASH ARE ON. I REPLACED THE BATTERY. …

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NHTSA ODI #11319748

140,000 miles · Feb 13, 2020

EnginePower Train

CHECK ENGINE LIGHT CAME ON ON HIGHWAY. WITHIN A FEW MILES, THE HOOD BEGAN TO SMOKE, SO IMMEDIATELY PULLED OVER. TOWED TO MECHANIC AND WAS TOLD WATER PUMP FAILURE CAUSED ENGINE TO OVERHEAT. ENGINE IS DESTROYED.

NHTSA ODI #11308978

Mileage unknown · Jan 23, 2020

Air BagsUnknown Or OtherVisibility/wiper

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WE ARE THE ORIGINAL OWNER OF A 2007 LEXUS RX 350. THE DASHBOARD HAS BEEN CRACKING AND CRUMBLING APART, POSING A SIGNIFICANT SAFETY CONCERN. FOR EXAMPLE, THE AIRBAG UNIT IS BUILT INTO THE DASHBOARD. DASHBOARD DEGRADATION ALSO AFFECTS VISIBILITY AS IT REFLECTS IN THE WINDSHIELD AND CRUMBLING PIECES FALL OFF DURING DRIVING. UPON FURTHER RESEARCH, A 2014 CLASS ACTION LAWSUIT PROMPTED A WARRANTY ENHANCEMENT IN 2015-2017 TO COVER THE DASHBOARDS OF SEVERAL LEXUS MODEL VEHICLES, INCLUDING OUR 2007 RX 350. UNFORTUNATELY, WE NEVER RECEIVED ANY NOTIFICATION OF THIS WARRANTY PROGRAM, SO WE WERE UNAWARE OF IT UNTIL NOW, AFTER IT HAS EXPIRED. WE HAVE CONTACTED OUR LOCAL DEALERSHIP, STEVENS CREEK LEXUS IN SAN JOSE, CALIFORNIA, AS WELL AS TOYOTA AND LEXUS CORPORATE, WITHOUT RESOLUTION. AS WE NEVER RECEIVED NOTICE OF THE WARRANTY REPLACEMENT PROGRAM, WE WOULD APPRECIATE A GOODWILL COVERAGE FOR REPLACING OUR DASHBOARD.

NHTSA ODI #11301416

Official recalls

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

RQ10003 · Unintended And Uncontrolled Acceleration

Opened Feb 16, 2010 · Closed Mar 1, 2011

Status: closed (inferred from source dates) · Electrical System:software; Vehicle Speed Control:accelerator Pedal

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Additional source detail variants (6)

Electrical System:software

Vehicle Speed Control:accelerator Pedal