Vehicle Speed Control. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports0 fire reports3 injury reports

What owners actually said

59 reports

58,000 miles · Sep 13, 2013

Electrical System

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I HAVE BEEN TRYING TO HAVE LEXUS WOODLAND HILLS FIX MY 2007 RX 400H REGARDING AN ISSUE WITH MY ALARM. MY ALARM GOES OFF RANDOMLY. I HAPPENED TO FIND OUT ABOUT IT WHEN A CLASS I WAS ATTENDING ANNOUNCED OVER THE LOUD SPEAKER THAT A GOLD LEXUS SUV HAD ITS ALARM GOING OFF. I WENT OUT, RESET IT, AND WENT BACK TO CLASS. WHEN THEY GOT ME OUT A SECOND TIME ABOUT A HALF AN HOUR LATER, I JUST LEFT THE CAR UNLOCKED SINCE I WAS IN A SAFE, SECURED LOT. SINCE I AM NOT USUALLY AROUND MY CAR AT THE STORE, MALL, ETC, I HAVE NO IDEA HOW MANY OTHER TIMES IT WENT OFF UNTIL I WAS AT A FUNERAL IN SIMI VALLEY. WHILE WE WERE LEAVING, SOMEONE NOTIFIED ME THAT THE ALARM WAS GOING ON & OFF FOR AN HOUR! I TOOK IT TO WOODLAND HILLS LEXUS WHERE THEY SUPPOSEDLY CORRECTED THE ISSUE. IN JUNE 2011, IT WENT OFF YET AGAINWHILE I WALKED WITH A FRIEND IN A GATED, SECURE COMMUNITY ON A CUL-DU-SAC WITH NO TRAFFIC. MY FRIEND TOLD ME LATER THAT HER NEIGHBOR CAME OVER TO COMPLAIN ABOUT THE CAR ALARM GOING OFF AGAIN AND AGAIN. TOOK IT TO WH LEXUS FOR SERVICE AGAIN. LAST TIME WAS WHEN I WAS AT A FRIENDS HOUSE AND PARKED IN HER DRIVEWAY. AFTER ABOUT 30 MINUTES OR SO, I HEAR THE ALARM GO OFF. I TURNED IT OFF BUT NOT BEFORE HER DISTRAUGHT NEIGHBOR CAME OVER AND SCREAMED AT ME ASKING ME TO MOVE MY CAR. WH LEXUS HAS HAD MY CAR SINCE JULY. CAN'T FIGURE OUT WHAT THE PROBLEM IS AND THEY ARE HAVING TROUBLE GETTING THE WARRANTY COVERAGE (SOLD BY LEXUS) TO KICK IN. IT IS A SAFETY ISSUE BECAUSE THEY WANT TO DISCONNECT MY ALARM - WHICH IS ABSOLUTELY NOT AN ACCEPTABLE ANSWER. *TR

NHTSA ODI #10543495

110,000 miles · Oct 13, 2012

Electrical SystemStructure

REAR HATCH HANDLE/OPENER HAS COMPLETELY MELTED. IT STARTED A FEW MONTHS AGO, IT WAS JUST A LITTLE STICKY AT FIRST, THEN THE BLACK RUBBER STARTED COMING OFF ON MY FINGERS WHEN I OPENED THE HATCH MANUALLY. THE DEALER TOLD ME THAT THERE IS A SERVICE ADVISORY OUT ABOUT THIS AND THAT IT IS ONLY HAPPENING IN FLORIDA. THIS IS AN EL…

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NHTSA ODI #10480016

58,000 miles · Feb 29, 2012

Electrical System

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TL* THE CONTACT OWNS A 2007 LEXUS RX400 HYBRID. THE CONTACT STATED THAT THE VEHICLE WOULD STALL AFTER ENGINE START UP. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE FAILURE COULD POSSIBLY HAVE BEEN CAUSED BY A BATTERY FAILURE. THE BATTERY WAS REPLACED BUT THE FAILURE RECURRED A FEW WEEKS LATER. THE VEHICLE WAS TOWED TO THE DEALER A SECOND TIME WHERE THE BATTERY WAS REPLACED AGAIN. THE MANUFACTURER WAS CONTACTED THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN ID NUMBER: 11V342000 (ELECTRICAL SYSTEM) BUT WAS ADVISED THAT BECAUSE THE DEALER ADVISED THAT THE BATTERY WAS THE CAUSE OF THE FAILURE, THEY WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

NHTSA ODI #10449676

Mileage unknown · Oct 19, 2011

Tires

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I BOUGHT TWO BRAND NEW TIRES FOR MY 2007 LEXUS 400H, AND BOTH BLEW OUT WITHIN A MONTH OF EACH OTHER, AFTER DRIVING LESS THAN 2000K ON THEM. THIS HAS TO BE A DEFECT WITH THE TIRE. I HAVE NEVER HAD TIRES BLOW OUT LIKE THIS. THE TOP LAYER PEELS OFF FROM THE UNDER LAYERS. I CALLED THE COMPANY I PURCHASED THEM FROM TO LET THEM KNOW THERE IS A REAL SAFETY ISSUE WITH THESE TIRES AND THEY DID NOT CARE TO LISTEN. THE FIRST INCIDENT HAPPENED ON 9/05/2011 AND THE SECOND INCIDENT HAPPENED 10/15/2011. *TR

NHTSA ODI #10430796

Mileage unknown · Jan 14, 2011

Vehicle Speed ControlCrashInjury

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2007 LEXUS RX400H. CONSUMER STATES UNINTENDED ACCELERATION WHICH CAUSED A COLLISION *TGW THE CONSUMER STATED HE APPLIED THE BRAKE, BUT THE VEHICLE CONTINUED TO ACCELERATE AND TO AVOID INJURING OTHER PEOPLE AND PROPERTY, HE DECIDED TO CRASH CRASHED INTO A TREE. AFTER STRIKING THE TREE, HE HIT A PARKED VEHICLE THAT WAS OCCUPIED AND IT IN TURN STRUCK A PARKED VEHICLE IN FRONT OF IT. THE COLLISION CAUSED THE CONSUMERS VEHICLE TO FLIP ONTO ITS SIDE. THE CONSUMER WAS INJURED. *JB

NHTSA ODI #10375900

Mileage unknown · Oct 24, 2010

Steering

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I HAVE 2007 LEXUS 400H AND THE VEHICLE DRIFTS WHEN IT CATCHES EITHER A ROAD CRACK WHEN CHANGING LANES OR ON CERTAIN ROADS WHERE THERE IS A SMALL CROWN. THE STEERING GET TIGHT ON CORRECTING IT DRIFTS TO THE OTHER SIDE. STEERING ALSO GIVES A TUG OR A WOBBLE TO WHEN HITTING CERTAIN CRACKS OR BUMPS. THE DRIFT AND TUGS GENERALLY ARE TO THE RIGHT. DEALER SAYS EVERYTHING LOOKS GOOD AND BLAMES IN ON TIRES. MY MICHELIN TIRES WITH TREADWEAR 450 ARE ALMOST WORN AT 25,000 MILES. I FEAR DURING SNOW THIS WILL BE DANGEROUS. *TR

NHTSA ODI #10362151

Mileage unknown · May 16, 2010

Service Brakes, Hydraulic

INCONSISTENT BRAKE FEEL DURING SLOW AND STEADY APPLICATION OF BRAKES WHEN GOING OVER A BUMP IN THE ROAD. THIS SCARES THE HECK OUT OF ME. *TR

NHTSA ODI #10330636

25,596 miles · Mar 21, 2010

Service Brakes, Hydraulic

WHILE DRIVING AT LOW TO MODERATE SPEEDS IN MY LEXUS RX400H, THERE IS A HESITATION IN THE BRAKES. IT SEEMS TO OCCUR IN THE CHANGE OVER BETWEEN HYBRID REGENERATIVE BRAKING AND NORMAL HYDRAULIC BRAKING. I REAR-ENDED A CAR IN STOP AND GO TRAFFIC DUE TO THIS ISSUE. I REPORTED THIS TO MY LOCAL LEXUS DEALER ON TWO OCCASIONS, BUT THEY…

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NHTSA ODI #10321249

21,820 miles · Mar 12, 2010

Power Train

I HAVE A 2007 LEXUS 400H. PERIODICALLY, IN THE LAST FEW YEARS, I HAVE EXPERIENCED MY CAR SURGING FORWARD WHILE I HAVE BEEN STOPPED AT A TRAFFIC SIGNAL WITH MY BRAKE ON OR AFTER I HAVE PLACED THE CAR IN PARK, IT SURGES FORWARD A FEW FEET. *TR

NHTSA ODI #10319339

Mileage unknown · Mar 11, 2010

Service Brakes, Electric

BRAKE FADE DURING SLOW AND STEADY APPLICATION ON LEXUS 400H 2007 DEALER HAS NOT RESPONDED WELL TO THIS COMPLAINT THIS IS AN ONGOING PROBLEM. *TR

NHTSA ODI #10318796

Official recalls

13V396000 · Hybrid Propulsion System: Inverter

Sep 4, 2013

Toyota is recalling certain model year 2006-2010 Highlander hybrid vehicles manufactured February 16, 2005, through July 29, 2010; and model year 2006-2008 Lexus RX400h vehicles manufactured February 23, 2005, through December 2, 2008. The Intelligent Power Module (IPM) inside the inverter module may contain transistors that have higher operating temperatures than the solder can support and the transistors may be heat damaged by the solder. If this occurs, various warning lamps, including the malfunction indicator lamp, slip indicator light, brake system warning light, and master warning light, will be illuminated on the instrument panel.

Consequence & remedy

Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. It is possible that the hybrid system will shut down while the vehicle is being driven, causing the vehicle to stall unexpectedly, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the IPM free of charge. Owners may contact Toyota at 1-800-331-4331. Vehicles that had their IPM replaced under recall 11V-342 are not affected by this campaign.

11V342000 · Electrical System

Jun 29, 2011

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2007 HIGHLANDER HYBRID AND LEXUS RX400H PASSENGER CARS MANUFACTURED FROM FEBRUARY 16, 2005, THROUGH AUGUST 30, 2006. A MODULE INSIDE THE INVERTER MODULE MAY CONTAIN INADEQUATELY SOLDERED TRANSISTORS THAT DURING HIGH-LOAD DRIVING, MAY BE DAMAGED BY HEAT CAUSED BY THE LARGE CURRENT. IF THIS OCCURS, VARIOUS WARNING LAMPS, INCLUDING THE MALFUNCTION INDICATOR LAMP, SLIP INDICATOR LIGHT, BRAKE SYSTEM WARNING LIGHT, AND MASTER WARNING LIGHT, WILL BE ILLUMINATED ON THE INSTRUMENT PANEL.

Consequence & remedy

Consequence: THE VEHICLE MAY ENTER A FAIL-SAFE/LIMP-HOME MODE THAT LIMITS THE DRIVABILITY OF THE VEHICLE. IT IS POSSIBLE THAT THE HYBRID SYSTEM WILL SHUT DOWN WHILE THE VEHICLE IS BEING DRIVEN, CAUSING THE VEHICLE TO STALL UNEXPECTEDLY, INCREASING THE RISK OF A CRASH.

Remedy: TOYOTA/LEXUS MAILED AN INTERIM OWNER NOTIFICATION ON JULY 19, 2011 TO ADVISE OWNERS OF THIS RECALL AND THE FACT THAT THEY WILL RECEIVE A FUTURE NOTICE WHEN PARTS BECOME AVAILABLE TO COMPLETE REPAIRS. TOYOTA DEALERS WILL INSPECT THE HYBRID INVERTER PRODUCTION NUMBER TO DETERMINE WHETHER THE INVERTER CONTAINS SUSPECT TRANSISTORS AND REPLACE THE MODULE FREE OF CHARGE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

11V112000 · Vehicle Speed Control:accelerator Pedal

Feb 24, 2011

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.

Consequence & remedy

Consequence: IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE FLOOR CARPET COVER WITH A NEWLY DESIGNED ONE FREE OR CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

PE11005 · Hybrid Inverter Failure - Vehicle Stall

Opened Feb 15, 2011 · Closed Jul 20, 2011

Status: closed (inferred from source dates) · Hybrid Propulsion System: Inverter

In a June 29, 2011 letter to NHTSA, Toyota submitted a Defect Information Report regarding a safety recall of certain Toyota Highlander Hybrid and Lexus RX400h vehicles to address a defect condition with the hybrid inverter assembly (NHTSA Recall No. 11V-342).Toyota's letter identified a defect related to inadequately soldered transistors on the Intelligent Power Module (IPM) of some of the subject vehicles that could result in sudden loss of power while driving.Toyota's remedy procedure instructs dealers to inspect the hybrid inverter production number to determine if the inverter contains suspect transistors.If so, the dealer will replace the IPM.The recall covers approximately 45,528 model year (MY) 2006 and 2007 Toyota Highlander Hybrid vehicles manufactured from February 16, 2005 through August 29, 2006 and approximately 36,745 MY 2006 and 2007 Lexus RX400h vehicles manufactured from February 23, 2005 through August 30, 2006.This Preliminary Evaluation is closed.

RQ10003 · Unintended And Uncontrolled Acceleration

Opened Feb 16, 2010 · Closed Mar 1, 2011

Status: closed (inferred from source dates) · Electrical System:software; Vehicle Speed Control:accelerator Pedal

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Additional source detail variants (6)

Electrical System:software

Vehicle Speed Control:accelerator Pedal