2018 Lexus Nx

1. Steering wheel is malfunctioned. Car is available for inspection upon request. 2. Since steering wheel is hard to maneuver, It can put other at risk if unable handle the wheel strongly to do the proper turns. 3. Vehicle has been inspected by the dealership as recommended by private shops, however the issue has not been confirmed or addressed by the dealership. 4. There is no warning lamps, messages or other symptoms indication that there was a problem. Problem appears first time on March 2022 when was reported to the dealership. As of today, problem is getting worse.

After 45 minutes in stop-and-go traffic the brake pedal went to the floor four times, the Brake Override System (BOS) failed, throwing the shifter into Park failed, and we hit the car in front of us. No warning sounds typical for this car sounded and no lights appeared on the dash. Thankfully, we were only moving at 5 mph which I didn't think qualified as a "crash" but there was indeed a collision. No one was hurt. Besides my wife and myself there were two backseat passengers who also saw my efforts to stop the car. We had the car towed to Lexus of Santa Monica. Unsurprisingly, Ronald Inton with Toyota Motor North America, Inc. (TMNA) indicated in his letter to us that Lexus inspectors seeing our crumpled front license plate and knowing of the failure of the BOS found nothing wrong with the car, but had not driven it under stop-and-go conditions for 45 minutes as we had. The clear failure of the BOS to prevent the collision or even warn of the impending collision was effectively ignored my Mr. Inton. Our full correspondence with him is attached. Both my wife and I loved driving this car but it is a potentially deadly safety hazard and given that TMNA can't fix it, should be destroyed.

The contact owns a 2018 Lexus NX. The contact stated while coasting into the home driveway at 5 MPH without foot-on acceleration, the vehicle automatically accelerated at high speed into the garage. The contact tried to use the brake pedal to stop; however, the brakes were inoperative. The contact had to shift the gear into the park for it to completely stop. The vehicle crashed into his garage and basketball hoop. The entire front of the vehicle was damaged. The RPM was still running high to 7500 after shifting to park in order to bring the vehicle to a stop. The pre-collision system feature did not engage. The vehicle was not diagnosed yet or repaired, The contact had minor pain in the left shoulder; no medical treatments. The manufacturer has not been notified of the failure. The approximate failure mileage was 40,000

We have taken our vehicle, for this unusual drivers side, bottom door - interior beam that has sucked in like a dent and it's stainless steal beam that shouldn't do this, The Lexus dealership has no idea for the cause and we are concern if we have an accident then if this side door beam will be safe to protect the driver ? There has been no accident to this Lexus we own, we have taken this issue to several dealership but no one is saying on writing that we are safe inside this vehicle if the beam bottom Interior metal is sucking in safe or not if an actual accident side door impact happens ? No one still inside the Lexus Dealership or the Lexus Headquarters Consumer Care has been able to clearly made us understand what has caused this sinking steel beam to suck in like a dent ? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

HVAC Evaporator Drain Hose keeps getting clogged resulting in the overflow of water into the cabin driver side floor. When using the AC or Defroster this could be a quart of water or more which can result in mold/mildew on carpet and pad. Lexus wants $6000 to repair and replace (they will not repair with out replacing all of the carpet and pad). This is a known issue and Lexus have even issued a "fix" AT THE CONSUMER EXPENSE. https://static.nhtsa.gov/odi/tsbs/20...31864-9999.pdf If a recall were issued for the recommended part (ARINIX®Tip) to be installed then the consumer could save thousands of dollars for the replacing of carpet and pad plus labor.