2008 Lexus LS460L

IN MAY 2017 I REPLACED REAR BRAKES BUT THE "SQUAWK" NOISE WHEN RELEASING THE BRAKE PEDAL PERSISTED. ON 6-8-17 I RETURNED TO LEXUS WH DEALER (CUSTOMER # 171829) AND THE TECH REQUESTED A TEST RIDE. AT THE CURB, I ENGAGED BRAKE, AND TECH SAW THE ABS BRAKE LIGHT. HE IMMEDIATELY DIAGNOSED THE BRAKE ACTUATOR UNIT. MILEAGE IN/PUT ON INVOICE 207972 (ATTACHED) VERIFIES THE CAR NEVER WENT ON TEST RIDE FOR DIAGNOSIS. SCOTT AT LEXUS CUST CARE CLAIMED THERE WAS NO WARRANTY RECALL AT THAT TIME AND ADVISED ME TO CONSIDER THE LEXUS WH SERVICE MGR OFFER TO REPAIR FOR $5000 LESS $1200 GOOD FAITH DISCOUNT. I INQUIRED IF THIS WAS A SAFETY ISSUE AND WAS TOLD NO BY TECHNICIAN IT WAS JUST A NOISE. SEVERAL MONTHS LATER, PROBLEM WORSENED SO I RESEARCHED ISSUE AND DISCOVERED SERVICE BULLETIN ISSUED APRIL 2016 FOR BRAKE ACTUATOR. ON DEC 11 2017 ENGAGED LEXUS CUST CARE AGAIN AND ERIC YOUNG, AGENT, CHECKED MY VIN AND ADVISED MY CAR WAS INCLUDED ON THE SB. HE ALSO NOTED THE LEXUS DEALER CLAIMED IN JUNE 2017 THE CAR DID NOT FAIL YET THEY TRIED TO CHARGE ME $5000 FOR A REPAIR. WHEN I REQUESTED NOTES OR TANGIBLE PROOF TO TAKE TO THE DEALER, ERIC CALLED TO SET APPT AT DEALER FOR ME AND I DROPPED MY CAR ON 12-11-17 ON 12-12-17 THE LEXUS SERVICE MGR NOW CLAIMED THE CAR DID NOT QUALIFY FOR SB REPAIR BECAUSE NO CODES OR LIGHTS ON DASHBOARD. DEALER FAILED TO ACKNOWLEDGE THE BATTERY REPLACEMENT IN OCT 2017 WHICH WOULD HAVE ERASED CODES. LEXUS SERVICE MGR NEW REPAIR QUOTE IS $3900 LESS $1200 = $2700 + TAX. (AGAIN NO INVOICE PROVIDED) I REFUSED TO RETRIEVE MY CAR UNTIL CORP AND/OR DEALERS PUT THEIR DECISION TO DENY MY CLAIM IN WRITING. LEXUS SUPERVISOR CLAIMS THEY DO NOT PUT PROPRIETARY INFORMATION IN WRITING AND WOULD ONLY PROVIDE ATTACHED EMAIL. NO INVOICE PROVIDED BY DEALER I BELIEVE MY VEHICLE IS COVERED UNDER WARRANTY POLICY BULLETIN 16-01 AKA WARRANTY ENHANCEMENT PROGRAM - ZLG

WE HAD LACK OF POWER ENGINE AND STEERING PROBLEMS IN THE PAST WITH THIS VEHICLE. WE FILED A LEMON LAW AND SUPPOSEDLY THEY FIXED IT. NOW THE PCS, VSC, ANTI SKID, AIR BAGS, BRAKES, ANTI-LOCK BRAKES AND OTHER ALARMS CAME ON AGAIN. THIS TIME THE BEEPING SOUND IS NOT ON CONTINUOUSLY BUT THE ALARMS ARE ON ALL THE TIME. THE POWER ASSIST ON THE BREAKS AND THE ANTI-LOCK BRAKE STOPPED WORKING ALL OF A SUDDEN. WE NOTED THE REAR DRIVER SIDE WINDOW WORKS OK, THE FRONT DRIVER SIDE WINDOW DOES NOT GO UP OR DOWN AUTOMATICALLY YOU HAVE TO KEEP THE BUTTON PRESSED, THE FRONT AND REAR PASSENGER WINDOWS DO NOT GO DOWN ALL THE WAY AND WHEN THEY GO UP THEY BOUNCE BACK HALF THE WAY. WE CHANGED THE BATTERY THINKING THAT WAS THE PROBLEM BUT THE PROBLEM CONTINUED. WE INSPECTED THE FLUID LEVELS AND ALL BREAKS AND ALL OTHER FLUIDS LEVELS ARE OK. AT THIS TIME WE ARE VERY SCARED OF THIS VEHICLE SINCE THE BREAKS CAN STOP WORKING ANYTIME. IF YOU KNOW IT IS DOING IT YOU CAN DRIVE EXTREMELY CAREFUL AND VERY SLOWLY, BUT THE PROBLEM CAN APPEAR ANYTIME. IF THE BREAKS STOP WORKING WHEN YOU REALLY NEED THEM IT COULD BE FATAL. WE SENT THE VEHICLE FOR INSPECTION THE FIRST TIME, BUT THE ALARMS WENT AWAY AND EVERYTHING WENT NORMAL AGAIN. THIS SECOND TIME THE ALARMS AND ALL MALFUNCTIONS STAYED UNTIL WE BROUGHT THE VEHICLE TO THE DEALER. THE BRAKES' ASSIST STOPPED WORKING ALL OF A SUDDEN, THE ANTI LOCK BREAKS AND STABILITY CONTROL STOPPED WORKING THIS SECOND TIME WITHOUT NOTICE. I HAVE NEVER SEEN SOMETHING AS DANGEROUS AS THIS ISSUE IN ANY CAR WE HAVE OWNED OR DRIVEN IN MY LIFE. THERE IS A MAIN DESIGN ISSUE. THE BREAKS AND ALL SYSTEMS SHOULD NOT SIMPLY STOP WORKING WHILE YOU ARE DRIVING. I SEARCH THE INTERNET AND THERE ARE MANY OTHER PEOPLE WITH THE SAME INTRINSIC PROBLEM. WE VIDEO TAPED THE PROBLEM AND TOOK PICTURES IF YOU NEED THEM, PLEASE EMAIL ME OR CONTACT ME. *TR