VEHICLE WAS TAKEN TO DEALER FOR MASTER KEY ADDITION . MASTER KEY WAS MADE BY DEALER AND WAS DEFECTIVE CAUSING DAMAGE TO IGNITION. (21 APRIL 2014) AT INTERVALS KEY COULD NOT BE REMOVED FROM IGNITION. IGNITION WOULD LOCK. DEALER REFUSED TO REPLACE KEY OR TO REFUND $186.00 PAID BY OWNER FOR ADDITIONAL MASTER KEY. TIRES 4-03-2014…
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VEHICLE WAS TAKEN TO DEALER FOR MASTER KEY ADDITION . MASTER KEY WAS MADE BY DEALER AND WAS DEFECTIVE CAUSING DAMAGE TO IGNITION. (21 APRIL 2014) AT INTERVALS KEY COULD NOT BE REMOVED FROM IGNITION. IGNITION WOULD LOCK. DEALER REFUSED TO REPLACE KEY OR TO REFUND $186.00 PAID BY OWNER FOR ADDITIONAL MASTER KEY. TIRES 4-03-2014 AS APART OF THE VEHICLE INSPECTION TIRES WERE CHECKED BY TECHNICIAN, DEEMED TO BE SAFE. CRACKS BECAME NOTICEABLE IN THE SIDE WALLS OF THE TIRES ON 6-17-2014. NEW TIRES WERE PLACED ON VEHICLE BY DIFFERENT COMPANY ON 6-17-2014 THIS COMPANY DETERMINED ALL FOUR OF THE TIRES TO BE ROTTEN AND NOT SAFE TO BE USED AS A SPARE. OLD ROTTEN TIRES REMAIN IN THE POSSESSION OF THIS OWNER. *TR
NHTSA ODI #10621909
104,000 miles · Aug 11, 2014
Electrical SystemEquipmentPower Train
TL* THE CONTACT OWNS A 2000 LEXUS LS400. THE CONTACT HAD A NEW KEY MADE FOR HER VEHICLE, WHICH CAUSED THE IGNITION TO FAIL. THE VEHICLE WOULD STALL AND THE CONTACT WOULD BE UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 104,000. UPDAT…
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TL* THE CONTACT OWNS A 2000 LEXUS LS400. THE CONTACT HAD A NEW KEY MADE FOR HER VEHICLE, WHICH CAUSED THE IGNITION TO FAIL. THE VEHICLE WOULD STALL AND THE CONTACT WOULD BE UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 104,000. UPDATED 09/16/14*LJ THE CONSUMER STATED THE DEALER REFUSED TO REPLACE THE KEY OR REFUND THE COST OF THE BATTERIES. THE DEALER FAILED TO DETERMINE THAT THE TIRES WERE ROTTEN DURING SERVICE CHECK, FAILED TO PROVIDE WORKING BATTERIES FOR KEYS AND ORIGINAL COPY OF KEY. THERE WAS AN OVERFLOW OF TRANSMISSION FLUID FOUR TIMES. UPDATED 1/16/2015 *JS
NHTSA ODI #10621534
Mileage unknown · May 30, 2002
Power TrainService Brakes, Hydraulic
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ODI #762463
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP03003 · Unintended Engine Speed Increase/sa
Opened Jul 17, 2003 · Closed Sep 23, 2003
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
ON MAY 13, 2003 THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) RECEIVED AN APRIL 25, 2003 LETTER FROM MR. PETER BODDAERT PETITIONING THE AGENCY TO CONDUCT A PETITION ANALYSIS OF CERTAIN 1997 THROUGH 2000 MODEL YEAR LEXUS 300 AND 400 SERIES VEHICLES FOR PROBLEMS OF VEHICLE SPEED CONTROL LINKAGES WHICH RESULTS IN SUDDEN, UNEXPECTED EXCESSIVE (VEHICLE) ACCELERATION EVEN THOUGH THERE IS NO PRESSURE [SIC]APPLIED TO THE ACCELERATOR PEDAL.IN SUPPORT OF HIS PETITION, MR. BODDAERT CITES A NUMBER OF ODI REPORTS CONCERNING VEHICLE SPEED CONTROL LINKAGES IN THE SUBJECT VEHICLES.INCLUDED AMONGST THE THIRTY-SIX REPORTS HE CITES IS ONE INVOLVING A LEXUS THAT COLLIDED WITH FIVE OTHER CARS IN THE SPACE OF ONE-HALF MILE BEFORE IT COULD BE STOPPED.ODI FOUND NO DATA INDICATING THE EXISTENCE OF A DEFECT TREND RELATED TO THE PETITIONER'S ALLEGATIONS AT THIS TIME.THEREFORE, THERE IS NO REASONABLE POSSIBILITY THAT AN ORDER CONCERNING THE NOTIFICATION AND REMEDY OF A SAFETY-RELATED DEFECT WOULD BE ISSUED AS A RESULT OF GRANTING MR. BODDAERT'S PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.
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