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2015 Lexus Is 250

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 11 of 16 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electronic Stability Control (esc). Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

What owners actually said

16 reports
43,215 miles · May 1, 2017
Electrical SystemElectronic Stability Control (esc)

I WAS DRIVING AND OUT OF NO WHERE MY INDICATOR LIGHT SAID LOW VOLTAGE STEERING. I WAITED A COUPLE OF DAYS TO GET AN OIL CHANGE AND HAVE THE CAR INSPECTED AND THE SERVICE GUY WROTE UP THE ORDER. I GAVE THE SERVICE GUY MY KEYS AND NOTICED HE NEVER MOVED THE CAR, I QUESTIONED HIM AS TO WHY AND HE SAID THE CAR WON'T START. I REPLIED…

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I WAS DRIVING AND OUT OF NO WHERE MY INDICATOR LIGHT SAID LOW VOLTAGE STEERING. I WAITED A COUPLE OF DAYS TO GET AN OIL CHANGE AND HAVE THE CAR INSPECTED AND THE SERVICE GUY WROTE UP THE ORDER. I GAVE THE SERVICE GUY MY KEYS AND NOTICED HE NEVER MOVED THE CAR, I QUESTIONED HIM AS TO WHY AND HE SAID THE CAR WON'T START. I REPLIED TO HIS STATEMENT AND SAID HOW IS THAT I JUST CUT IT OFF. THE SERVICE GUY HAD A TECH TEST THE BATTERY AND COULDN'T READ IT BECAUSE THE VOLTAGE WAS EXTREMELY LOW.

NHTSA ODI #10981613

10,000 miles · Nov 10, 2016
Air Bags

THE LATCH COVERING DRIVER SIDE AIR BAG FALLS OFF REPEATEDLY, LEADING TO CONCERN THERE IS A PROBLEM IN THAT AREA THAT COULD AFFECT THE AIR BAG ITSELF. CAR HAS BEEN TO THE DEALER AT LEAST A HALF-DOZEN TIMES FOR REPAIR WITHOUT ACTUALLY GETTING A LASTING REPAIR. FILED A FORMAL COMPLAINT WITH LEXUS THREE WEEKS AGO, THEY PROMISED TO …

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THE LATCH COVERING DRIVER SIDE AIR BAG FALLS OFF REPEATEDLY, LEADING TO CONCERN THERE IS A PROBLEM IN THAT AREA THAT COULD AFFECT THE AIR BAG ITSELF. CAR HAS BEEN TO THE DEALER AT LEAST A HALF-DOZEN TIMES FOR REPAIR WITHOUT ACTUALLY GETTING A LASTING REPAIR. FILED A FORMAL COMPLAINT WITH LEXUS THREE WEEKS AGO, THEY PROMISED TO GET BACK WITHIN 10 BUSINESS DAYS, THEY DID NOT, AND WHEN I PHONED TODAY, THEY CONTINUE TO STALL. NO FIX. NO RESOLUTION. THE DATE NOTED BELOW, OCT. 1, IS MERELY ONE OF THE DATES OF THE ISSUE, WHICH IS ONGOING AND HAS BEEN ONGOING ALL YEAR.

NHTSA ODI #10925376

10,000 miles · Sep 1, 2016
Air BagsUnknown Or Other

THE PANEL THAT COVERS THE DRIVER SIDE FRONT AIR BAG POPS OFF REPEATEDLY. CAR HAS BEEN BACK TO THE LEXUS DEALER (BREDEMANN OF GLENVIEW, IL) AT LEAST A HALF-DOZEN TIMES WITHOUT A SATISFACTORY FIX. WHILE THIS APPEARS TO BE A COSMETIC PROBLEM, MY CONCERN IS THERE IS A DEEPER ISSUE THAT COULD AFFECT THE AIR BAG AS WELL AND I DO NOT W…

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THE PANEL THAT COVERS THE DRIVER SIDE FRONT AIR BAG POPS OFF REPEATEDLY. CAR HAS BEEN BACK TO THE LEXUS DEALER (BREDEMANN OF GLENVIEW, IL) AT LEAST A HALF-DOZEN TIMES WITHOUT A SATISFACTORY FIX. WHILE THIS APPEARS TO BE A COSMETIC PROBLEM, MY CONCERN IS THERE IS A DEEPER ISSUE THAT COULD AFFECT THE AIR BAG AS WELL AND I DO NOT WANT TO BE DRIVING THE CAR WHEN THE AIR BAG SUDDENLY POPS. BREDEMANN LEXUS HAS BEEN UNABLE TO SOLVE THE PROBLEM AND THE GENERAL MANAGER OF THE DEALERSHIP HAS NOT RETURNED A PHONE CALL. THE DATE LISTED BELOW IS MERELY THE LAST TIME THE CAR WAS IN FOR SERVICE WHICH FAILED TO FIX THE PROBLEM.

NHTSA ODI #10903132

4,000 miles · Aug 16, 2016
Engine

ENGINE STALLS AFTER COMING TO A FULL STOP AND THEN TRYING TO ACCELERATE. CAR WILL CREEP OUT INTO AN INTERSECTION, THEN WILL SUDDENLY ACCELERATE. THIS LEAVES ME VULNERABLE TO BEING HIT BY ON COMING TRAFFIC. HAPPENS ON CITY STREETS AFTER COMING TO A COMPLETE STOP. CAN HAPPEN WHEN I AM GOING IN A STRAIGHT LINE OR TURNING. HAPPENS O…

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ENGINE STALLS AFTER COMING TO A FULL STOP AND THEN TRYING TO ACCELERATE. CAR WILL CREEP OUT INTO AN INTERSECTION, THEN WILL SUDDENLY ACCELERATE. THIS LEAVES ME VULNERABLE TO BEING HIT BY ON COMING TRAFFIC. HAPPENS ON CITY STREETS AFTER COMING TO A COMPLETE STOP. CAN HAPPEN WHEN I AM GOING IN A STRAIGHT LINE OR TURNING. HAPPENS OFTEN, BUT NOT ALWAYS.

NHTSA ODI #10896345

1,500 miles · Dec 18, 2015
Electrical System

TWO WEEKS AFTER BUYING THE VEHICLE I BEGAN TO NOTICE THAT THE DRIVER'S SIDE DOOR WOULD OFTEN TIME TAKE TWO OR MORE TRIES TO OPEN WITH EITHER PULLING THE DOOR HANDLE OR USING THE KEYPAD. THE PROBLEM WAS INTERMITTENT IN NATURE AND MY WORK SCHEDULE WAS BUSY SO I DEALT WITH IT UNTIL THE PROBLEM GOT SIGNIFICANTLY WORSE. THE CAR GOT T…

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TWO WEEKS AFTER BUYING THE VEHICLE I BEGAN TO NOTICE THAT THE DRIVER'S SIDE DOOR WOULD OFTEN TIME TAKE TWO OR MORE TRIES TO OPEN WITH EITHER PULLING THE DOOR HANDLE OR USING THE KEYPAD. THE PROBLEM WAS INTERMITTENT IN NATURE AND MY WORK SCHEDULE WAS BUSY SO I DEALT WITH IT UNTIL THE PROBLEM GOT SIGNIFICANTLY WORSE. THE CAR GOT TO THE POINT IN WHICH ON 11/27/2015 I RECORDED A VIDEO ATTEMPTING TO GET INTO THE VEHICLE TO DOCUMENT MY CONCERN .I TOOK THE VEHICLE TO THE DEALERSHIP ON 11/28/2015 BECAUSE I FIGURED THE ISSUE REQUIRED IMMEDIATE ATTENTION AND I WAS TOLD THAT I NEEDED AN APPOINTMENT OF WHICH THE ONLY CONVENIENT APPOINTMENT WAS FOR THE NEXT WEEK 12/5/2015. I SPOKE TO ANDRE MY SERVICE ADVISOR ABOUT THE ISSUE AND LEFT THE VEHICLE FOR SERVICE. BY 1 PM THAT SATURDAY I RECEIVED A CALL FROM ANDRE SAYING THAT THE ISSUE COULD NOT BE RECREATED AND THAT I WOULD BASICALLY HAVE TO COME TO PICK THE VEHICLE UP. I TOLD HIM THAT I LIVE IN BOCA AND HAD VERY LIMITED TIME DURING THE WEEK. HE SAID HE WOULD TALK TO A MANAGER TO BASICALLY GET PERMISSION FOR THE REPAIR. THE ISSUE WAS DIAGNOSED AS A PROBLEM WITH STRETCHING OF THE DOOR CABLE ASSEMBLY AND IT WAS REPLACED. THE ISSUE HAPPENED AGAIN YESTERDAY AND I AGAIN WANTED TO REPLICATE THE ISSUE PRIOR TO COMPLAINING. THIS MORNING 12/18/2015 I ATTEMPTED TO OPEN THE VEHICLE AND YET AGAIN THE DOOR WOULD NOT OPEN . I BOUGHT A BRAND NEW VEHICLE BECAUSE I DID NOT WANT TO HAVE ISSUES OF THIS NATURE. I KNOW THAT EVEN NEW VEHICLES HAVE ISSUES, BUT THIS ISSUE HAS INCONVENIENCED ME SEVERELY.

NHTSA ODI #10811164

9,800 miles · Nov 6, 2015
Unknown Or Other

DRIVING ON TWO LANE HIGHWAY DOING 40 MAYBE 45 MPH, WINDOWS CLOSED, SUN SHADE CLOSED, 80 DEGREE OUTSIDE TEMPERATURE AND THE SUN ROOF EXPODED OUT HITTING THE TRUNK AND DAMAGING THE PAINT. THE SOUND WAS SO LOUD I THAT A TREE FELL ON THE THE BACK ROOF AND DESTROYED THE CAR. ONLY THE SUN ROOF WAS GONE, MOST OF THE GLASS WAS MISSIN…

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DRIVING ON TWO LANE HIGHWAY DOING 40 MAYBE 45 MPH, WINDOWS CLOSED, SUN SHADE CLOSED, 80 DEGREE OUTSIDE TEMPERATURE AND THE SUN ROOF EXPODED OUT HITTING THE TRUNK AND DAMAGING THE PAINT. THE SOUND WAS SO LOUD I THAT A TREE FELL ON THE THE BACK ROOF AND DESTROYED THE CAR. ONLY THE SUN ROOF WAS GONE, MOST OF THE GLASS WAS MISSING. I DID MAKE A SHARP UTURN 5 MINUTES BEFORE AND THE FRONT WINDSHIED WAS CHANGED OUT 3 MONTHS BEFORE THIS BECAUSE THE WINDSHIED CRACKED IN HALF WITH NO CHIP OR ROCKS HITTING IT.

NHTSA ODI #10788932

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.