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2014 Lexus Is 250

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2014 Lexus Is 250 do not stand out strongly from the model-year median of 35.

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How this year compares

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

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When problems were reported

Mileage at the reported incident

22 reports with mileage · 13 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports1 fire reports2 injury reports

What owners actually said

35 reports
23,000 miles · Dec 27, 2016
Electrical System

THE BATTERY GOES DEAD FOR NO REASON. THIS HAS HAPPENED 3 TIMES AND I TOOK IT TO THE DEALER BUT THEY TELL ME THAT EVERYTHING IS FINE AND THAT I MUST HAVE LEFT SOMETHING ON. ONCE MAYBE BUT NOT 3 TIMES, EVERY TIME THIS HAPPENS THE CAR IS PARKED IN MY DRIVEWAY. THERE IS NO DEALER NEAR ME SO I HAVE TO DRIVE 50 MILES ONE WAY JUST FOR …

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THE BATTERY GOES DEAD FOR NO REASON. THIS HAS HAPPENED 3 TIMES AND I TOOK IT TO THE DEALER BUT THEY TELL ME THAT EVERYTHING IS FINE AND THAT I MUST HAVE LEFT SOMETHING ON. ONCE MAYBE BUT NOT 3 TIMES, EVERY TIME THIS HAPPENS THE CAR IS PARKED IN MY DRIVEWAY. THERE IS NO DEALER NEAR ME SO I HAVE TO DRIVE 50 MILES ONE WAY JUST FOR THEM TO TELL ME THAT THE BATTERY IS FULLY CHARGED. WELL NO KIDDING, I JUST DROVE 50 MILES WITH THE BATTERY BEING CHARGED BY THE ALTERNATOR. IT DOESN'T HAPPEN ALL THE TIME BUT A NEW CAR SHOULDN'T HAVE TO BE JUMP STARTED IN ORDER TO GET TO WORK. I HAD THE CAR TOWED LAST TIME AND THEY SAID THAT THE BATTERY WAS DEAD AND THAT THEY CHARGED IT UP AND EVERYTHING IS FINE NOW. 3 DAYS LATER THE SAME THING HAPPENED AND I HAD TO JUMP START THE CAR. I HAVE SEEN SEVERAL POST ON THE WEB WITH OTHERS HAVING THE SAME ISSUES AND FEEL THAT LEXUS MAYBE I SHOULD HAVE BOUGHT A FORD OR CHEVROLET AT LEAST THEY ARE CLOSE TO MY HOUSE. I GUESS YOU LIVE AND LEARN. *TR

NHTSA ODI #10937534

31,000 miles · Oct 25, 2016
Engine

TL* THE CONTACT OWNS A 2014 LEXUS IS 250. THE CONTACT PURCHASED THE PRE-OWNED VEHICLE ON AUGUST 21, 2015. THE CONTACT NOTICED A MILDEW ODOR IN THE VEHICLE. THE DEALER SWITCHED OUT THE FILTER SIX TIMES TO REMEDY THE ODOR. THE CONTACT WAS INFORMED THAT WHEN THE WARRANTY EXPIRED, THE FILTERS WOULD NO LONGER BE CHANGED. THE MANUFACT…

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TL* THE CONTACT OWNS A 2014 LEXUS IS 250. THE CONTACT PURCHASED THE PRE-OWNED VEHICLE ON AUGUST 21, 2015. THE CONTACT NOTICED A MILDEW ODOR IN THE VEHICLE. THE DEALER SWITCHED OUT THE FILTER SIX TIMES TO REMEDY THE ODOR. THE CONTACT WAS INFORMED THAT WHEN THE WARRANTY EXPIRED, THE FILTERS WOULD NO LONGER BE CHANGED. THE MANUFACTURER WAS NOTIFIED. THE CORPORATE CENTER STATED THAT THE ISSUE HAD TO BE TAKEN CARE OF BY A LEXUS DEALER. THE CONTACT'S WARRANTY HAD SINCE EXPIRED AND LEXUS WOULD NOT REPAIR THE VEHICLE FOR FREE. THE FAILURE MILEAGE WAS 31,000....UPDATED 01/05/17 *BF CONSUMER NO LONGER HAS THE CAR UPDATED 9/5/18*JB

NHTSA ODI #10918806

35,000 miles · Sep 28, 2016
Air BagsStructure

TL* THE CONTACT OWNS A 2014 LEXUS IS 250. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE AIR BAG PANELS DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE AIR BAG PANELS WERE REPLACED. IN ADDITION, THE RUBBER AROUND THE SUN ROOF ALSO DETACHED. THE DEALER REPAIRED THE RUBBER TRIM. THE VEHICLE WAS REPAIRED NUMEROUS …

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TL* THE CONTACT OWNS A 2014 LEXUS IS 250. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE AIR BAG PANELS DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE AIR BAG PANELS WERE REPLACED. IN ADDITION, THE RUBBER AROUND THE SUN ROOF ALSO DETACHED. THE DEALER REPAIRED THE RUBBER TRIM. THE VEHICLE WAS REPAIRED NUMEROUS TIMES FOR THESE FAILURES, BUT THEY KEPT RECURRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #10910237

Mileage unknown · Sep 23, 2016
Electrical System

THIS CAR HAS HAD NOTHING BUT ELECTRICAL PROBLEMS. FIRST THE DOOR LOCK WENT BAD, THEN THE SUNROOF WENT BAD, THEN THE INFOTAINMENT SYSTEM WAS UNUSABLE FOR 2 DAYS (IT WAS WIDELY PUBLICIZED ON SOCIAL MEDIA AS A FAULTY SYSTEM UPDATE). TO TOP IT OFF, EACH AND EVERY TIME I ATTEMPTED TO GET THESE ISSUES RESOLVED THE DEALERSHIP KEPT DAMA…

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THIS CAR HAS HAD NOTHING BUT ELECTRICAL PROBLEMS. FIRST THE DOOR LOCK WENT BAD, THEN THE SUNROOF WENT BAD, THEN THE INFOTAINMENT SYSTEM WAS UNUSABLE FOR 2 DAYS (IT WAS WIDELY PUBLICIZED ON SOCIAL MEDIA AS A FAULTY SYSTEM UPDATE). TO TOP IT OFF, EACH AND EVERY TIME I ATTEMPTED TO GET THESE ISSUES RESOLVED THE DEALERSHIP KEPT DAMAGING MY VEHICLE. I CONTACTED LEXUS CORPORATE AND THEY REFUSED TO GET INVOLVED STATING THIS WAS AN ISSUE WITH THE DEALERSHIP AND SUGGESTED I CONTACTED THE OWNERS OF THE DEALERSHIP. EVEN THOUGH THESE WERE BOTCHED WARRANTY REPAIRS. I EVEN CONTACTED THE NATIONAL CENTER FOR DISPUTE SETTLEMENT (NCDS) TO HAVE THE WARRANTY EXTENDED FROM 50,000 TO 100,000 MILES AND THEIR REPLY WAS THESE ISSUES DID NOT AFFECT THE SAFETY OF MY VEHICLE. FROM TALKING TO THE PEOPLE AT THE DEALERSHIP THAT CHECK MY VEHICLE IN, ELECTRICAL PROBLEMS IN THIS PARTICULAR MODEL ARE COMMON. TO THIS DAY, THE INFOTAINMENT (WHICH HAS A NAVIGATION SYSTEM) STILL RANDOMLY RESTARTS ITSELF. THIS IS UNSAFE IF THIS HAPPENS WHEN YOU ARE USING THE NAVIGATION SYSTEM WHILE ON THE HIGHWAY. *TR

NHTSA ODI #10908853

Mileage unknown · May 12, 2016
Air Bags

I CALLED THE DEALERSHIP REGARDING THE EXPANDING RECALL AND AM TRYING TO FIND OUT IF MY CAR HAS THE TEKATA AIRBAGS. I HAD TO CALL THE NORTH AMERICAN HEADQUARTERS IN TORRANCE CALIFORNIA WHERE THEY MADE FUN OF ME ON THE PHONE LINE. I JUST WANT TO KNOW IF I HAVE TEKATA AIRBAGS THAT ARE NOT YET IN THE RECALL THAT IS EXPANDING SO I …

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I CALLED THE DEALERSHIP REGARDING THE EXPANDING RECALL AND AM TRYING TO FIND OUT IF MY CAR HAS THE TEKATA AIRBAGS. I HAD TO CALL THE NORTH AMERICAN HEADQUARTERS IN TORRANCE CALIFORNIA WHERE THEY MADE FUN OF ME ON THE PHONE LINE. I JUST WANT TO KNOW IF I HAVE TEKATA AIRBAGS THAT ARE NOT YET IN THE RECALL THAT IS EXPANDING SO I CAN DEACTIVATE THEM OR GET THE ISSUE ADDRESSED. I DO NOT FEEL COMFORTABLE DRIVING THE CAR WITHOUT KNOWING THIS. THEY ADMIT THEY HAVE THE INFORMATION AS TO THE MANUFACTURER FOR THE AIRBAGS BUT REFUSE TO GIVE IT TO ME. PLEASE HELP ME GET THEM TO RELEASE THE INFO AND NOT TREAT CUSTOMERS WITH SUCH LACK OF CONCERN AND DISRESPECT AS I EXPERIENCED.

NHTSA ODI #10864504

28,000 miles · Nov 18, 2015
Air BagsCrashInjury

TL* THE CONTACT OWNED A 2014 LEXUS IS 250. WHILE DRIVING AT 40 MPH, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED RIB, HIP, ANKLE AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MEC…

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TL* THE CONTACT OWNED A 2014 LEXUS IS 250. WHILE DRIVING AT 40 MPH, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED RIB, HIP, ANKLE AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED TO THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

NHTSA ODI #10794736

2,000 miles · Oct 28, 2015
Unknown Or Other

UNINTENDED ACCELERATION ON AT LEAST 3 OCCASIONS. TOOK BACK TO LEXUS. THEY EXTRACTED INFORMATION FROM COMPUTER AND SENT BACK TO LEXUS. DEALER WOULD NOT ADDRESS PROBLEM LOCALLY AND SAID THEY HAVE HAD NO OTHER COMPLAINTS. LEXUS WAS TO RESPOND...HAVE HEARD NOTHING ON ALL OCCASION, CAR WAS STOPPED AND TOOK OFF ON ITS OWN.

NHTSA ODI #10786639

5,000 miles · Apr 21, 2015
Electrical System

MY 2014 LEXUS IS 250 DRIVER'S SIDE DOOR WILL NOT UNLOCK OR LET ME IN AT RANDOM. WHEN APPROACHING THE VEHICLE AND PRESSING THE "UNLOCK" BUTTON ON MY KEY FOB, ALL DOORS WILL UNLOCK EXCEPT THE DRIVER'S SIDE DOOR. WHEN THIS OCCURS, YOU MUST WALK TO THE OTHER SIDE OF THE VEHICLE, MANUALLY UNLOCK THE DOOR, AND THEN IT WILL WORK AGAIN …

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MY 2014 LEXUS IS 250 DRIVER'S SIDE DOOR WILL NOT UNLOCK OR LET ME IN AT RANDOM. WHEN APPROACHING THE VEHICLE AND PRESSING THE "UNLOCK" BUTTON ON MY KEY FOB, ALL DOORS WILL UNLOCK EXCEPT THE DRIVER'S SIDE DOOR. WHEN THIS OCCURS, YOU MUST WALK TO THE OTHER SIDE OF THE VEHICLE, MANUALLY UNLOCK THE DOOR, AND THEN IT WILL WORK AGAIN UNTIL THE NEXT TIME YOU NEED ACCESS TO THE VEHICLE. THIS IS A HUGE SAFETY CONCERN, AS THERE IS NO GUARANTEE THAT I WILL BE ABLE TO ENTER THE SAFETY OF MY VEHICLE WHEN NEEDED. AFTER LEAVING MY 2014 IS 250 AT THE LEXUS DEALERSHIP TO BE WORKED ON FOR THIS ISSUE, I WAS GIVEN ANOTHER 2014 IS 250 AS A COMPLIMENTARY LOANER. LESS THAN THREE HOURS AFTER OBTAINING THE LOANER VEHICLE, IT ALSO EXPRESSED THE EXACT SAME ISSUE. THIS CAN ONLY LEAD ME TO BELIEVE THAT THIS IS A NATIONWIDE SOFTWARE/ELECTRICAL LEXUS ISSUE THAT NEEDS TO BE RECALLED BY LEXUS IMMEDIATELY. *TR

NHTSA ODI #10711977

10,000 miles · Feb 6, 2015
Seats

I SMELLED SOMETHING ELECTRICAL WHILE DRIVING BUT I BELIEVED IT WAS OUTSIDE. A DAY LATER I HAPPENED TO LOOK DOWN AT THE PASSENGER SIDE SEAT AND NOTICED A SMALL HOLE FORMING. THE SEAT WARMER MALFUNCTIONED AND BURNED THROUGH THE LEATHER LEAVING A HOLE IN MY BRAND NEW SEAT. I AM LUCKY I NOTICED THIS BEFORE ANY MORE DAMAGE WAS DONE. …

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I SMELLED SOMETHING ELECTRICAL WHILE DRIVING BUT I BELIEVED IT WAS OUTSIDE. A DAY LATER I HAPPENED TO LOOK DOWN AT THE PASSENGER SIDE SEAT AND NOTICED A SMALL HOLE FORMING. THE SEAT WARMER MALFUNCTIONED AND BURNED THROUGH THE LEATHER LEAVING A HOLE IN MY BRAND NEW SEAT. I AM LUCKY I NOTICED THIS BEFORE ANY MORE DAMAGE WAS DONE. *JS

NHTSA ODI #10681856

1,740 miles · Dec 14, 2014
Service BrakesStructureVehicle Speed ControlCrash

ON DEC. 2, 2014, I WAS ENTERING A WALGREEN'S PARKING LOT IN MY LEASED 2014 LEXUS IS 250, WHICH I HAD OWNED FOR ONLY 4 MONTHS WITH 1740 MILES. MOVING AT 5MPH OR LESS, I TURNED THE WHEEL TO ENTER A PARKING SPACE, WHEN THE CAR SUDDENLY ACCELERATED AND TOOK OFF. I PRESSED THE BRAKES TO THE FLOOR AND NOTHING HAPPENED. THE CAR JUMP…

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ON DEC. 2, 2014, I WAS ENTERING A WALGREEN'S PARKING LOT IN MY LEASED 2014 LEXUS IS 250, WHICH I HAD OWNED FOR ONLY 4 MONTHS WITH 1740 MILES. MOVING AT 5MPH OR LESS, I TURNED THE WHEEL TO ENTER A PARKING SPACE, WHEN THE CAR SUDDENLY ACCELERATED AND TOOK OFF. I PRESSED THE BRAKES TO THE FLOOR AND NOTHING HAPPENED. THE CAR JUMPED UP OVER A PLANTED MEDIAN FILLED WITH BUSHES, TREES AND A PHONE POLE. THE FRONT TIRES BECAME LODGED IN MUD AND THAT STOPPED THE CAR. I MISSED THE TELEPHONE POLE BY LESS THAN 1 FOOT. LUCKILY, I HAD AN INDIVIDUAL WITNESS THE ENTIRE EPISODE. I TELEPHONED LEXUS EMERGENCY SERVICES AND LEXUS CUSTOMER RELATIONS IMMEDIATELY. THE CAR HAD TO BE REMOVED FROM THE MEDIAN BY A TOW COMPANY AND WAS TAKEN TO THE DEALERSHIP WHERE PURCHASED. AFTER EXAMINING THE CAR FROM DEC. 3-DEC. 10, THE DEALERSHIP CLAIMS THERE IS BODY DAMAGE BUT NO MECHANICAL PROBLEM WITH THE CAR. THE DEALER CALLED ON DEC. 10 SAYING THE CAR WAS READY TO BE PICKED UP. I NOTED INACCURATE DATA IN THE SERVICE REPORT FROM WHAT I TOLD THE SERVICE MANAGER ORIGINALLY, AND I WAS GIVEN NO INFORMATION AS TO FOLLOW-UP ON THIS MATTER. I WAS SIMPLY TOLD THAT LEXUS CORPORATE HAD BEEN OUT TO SEE THE UNDERSIDE DAMAGE TO THE VEHICLE.(FRONT BUMPER, PAINT, CRACKS ON BASE OF BUMPER), AND THAT I WOULD HEAR FROM THEM IN 10 DAYS. I CALLED LEXUS CORPORATE AND WAS TOLD THAT THE MATTER IS NOW IN THE LEGAL DEPT. AND THAT IT WOULD BE FAR MORE THAN 10 DAYS FOR A RESPONSE. RATHER, I COULD EXPECT A CALL IN 4/6 WEEKS OR LONGER. I AM NOW DRIVING A LEASED VEHICLE THAT I AM VERY SCARED TO OPERATE, NOT KNOWING WHEN A SIMILAR INCIDENT COULD OCCUR WHERE I COULD BE KILLED OR INJURE OR KILL SOMEONE ELSE. LEXUS, PARTICULARLY THE DEALERSHIP, APPEARS TO BE WANTING TO DISTANCE THEMSELVES AS FAR FROM POSSIBLE FROM FINDING A SUITABLE RESOLUTION. *TR

NHTSA ODI #10664153

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.