NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
48 reports11,300 miles · Mar 30, 2011
TiresWheels
TL* THE CONTACT OWNS A 2009 LEXUS IS250. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT DROVE OVER A POT HOLE AND THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. AFTER ADDING AIR TO THE TIRE, THE CONTACT NOTICED THAT AIR CONTINUED TO ESCAPE FROM THE TIRE. THE TIRE WAS REPLACED WITH THE SPARE, AND THE CONTACT INSPECTED THE WHEEL CA…
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TL* THE CONTACT OWNS A 2009 LEXUS IS250. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT DROVE OVER A POT HOLE AND THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. AFTER ADDING AIR TO THE TIRE, THE CONTACT NOTICED THAT AIR CONTINUED TO ESCAPE FROM THE TIRE. THE TIRE WAS REPLACED WITH THE SPARE, AND THE CONTACT INSPECTED THE WHEEL CASING AND NOTICED TWO SCREWS THAT WERE EXPOSED IN THE WHEEL HOUSING. THE CONTACT STATED THAT THE SCREWS WERE WHAT PUNCTURED THE TIRE. THE CONTACT STATED THAT THE DESIGN OF THE VEHICLE WAS DANGEROUS TO DRIVE IN BAD WINTER WEATHER. THE MANUFACTURER WAS CONTACTED AND STATED THEY WOULD COVER THE COST TO TOW THE VEHICLE TO THE DEALER FOR INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 11,300. UPDATED 04/1211 *BF UPDATED 04/12/11*LJ UPDATED 1/17/2012 *LN *TR
NHTSA ODI #10393735
25,000 miles · Feb 4, 2011
Vehicle Speed ControlCrashInjury
TL*THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT WHILE SHE WAS DRIVING OUT OF A PARKING SPACE THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT SHE ENGAGED THE BRAKES BUT THE VEHICLE DID NOT STOP. THE VEHICLE FINALLY STOPPED WHEN IT CRASHED INTO A STEEL POLE. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT E…
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TL*THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT WHILE SHE WAS DRIVING OUT OF A PARKING SPACE THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT SHE ENGAGED THE BRAKES BUT THE VEHICLE DID NOT STOP. THE VEHICLE FINALLY STOPPED WHEN IT CRASHED INTO A STEEL POLE. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT EXPERIENCED DISCOMFORT ON THE NECK AND BACK. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND REPLIED BY MAIL STATING THAT IT WAS OK TO DRIVE THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 25,000.
NHTSA ODI #10380787
Mileage unknown · Jan 26, 2011
Fuel System, Gasoline
LEXUS IS 250 SEVERE GASOLINE SMELL INSIDE THE CAR AND CAUSING CHRONIC CAUGHT TO THE DRIVERTOOK TO THE DEALERSHIP BUT THE PROBLEMS LINGERS ON. *TR
NHTSA ODI #10378868
5,000 miles · Jul 16, 2010
Vehicle Speed Control
TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT WHILE AT A FULL STOP, HE SHIFTED INTO REVERSE AND THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. HE THEN SHIFTED INTO PARK AND SHUT OFF THE VEHICLE. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT STATED THAT WEEKS PRIOR TO THE FAILURE, REPAIRS…
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TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT WHILE AT A FULL STOP, HE SHIFTED INTO REVERSE AND THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. HE THEN SHIFTED INTO PARK AND SHUT OFF THE VEHICLE. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT STATED THAT WEEKS PRIOR TO THE FAILURE, REPAIRS WERE MADE TO THE ACCELERATOR PEDAL UNDER NHTSA CAMPAIGN ID NUMBER: 09V388000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL). THE CONTACT CALLED THE MANUFACTURER REGARDING THE FAILURE AND WAS AWAITING A RETURN CALL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 5,000. UPDATED 09/10/10.*LJ UPDATED 09/16/10
NHTSA ODI #10343674
4,700 miles · Jul 16, 2010
Power Train
TL* THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED WHEN DRIVING AT APPROXIMATELY 15 TO 65 MPH, THE VEHICLE WOULD ABNORMALLY JERK AND SHAKE WHEN THE TRANSMISSION WAS SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES YET THE VEHICLE…
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TL* THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED WHEN DRIVING AT APPROXIMATELY 15 TO 65 MPH, THE VEHICLE WOULD ABNORMALLY JERK AND SHAKE WHEN THE TRANSMISSION WAS SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES YET THE VEHICLE WAS NEVER REPAIRED. THE DEALER WAS ABLE TO LOCATE A SMALL SURGE FROM 35 TO 45 MPH BUT DID NOTHING TO CORRECT THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 4,700 AND THE CURRENT WAS UNKNOWN.
NHTSA ODI #10343608
5,500 miles · Jun 17, 2010
Vehicle Speed ControlCrash
I WAS PULLING INTO A PARKING SPACE. THERE WAS A CAR PARKED TO MY LEFT, I WAS DRIVING SLOWLY TO BE SURE I DIDN'T OVERLAP INTO A HANDICAP SPACE ON MY RIGHT. DESPITE MY CARE THE CAR SUDDENLY AND INDEPENDENTLY ACCELERATED FORWARD AND STRUCK A BUILDING. MY CAR IS A 2009 LEXUS IS250 AND WAS ABOUT 6 MONTHS OLD AT THE TIME. *TR
NHTSA ODI #10336754
26,328 miles · May 17, 2010
Vehicle Speed Control
MY 2009 IS250 ACCELERATED FORWARD WHILE STOPPED TWICE IN ONE WEEK. STOPPED AT RED LIGHT WITH BRAKE APPLIED, CAR ACCELERATED FORWARD AND STOPPED AGGRESSIVELY. CALLED LEXUS OF WESTMINSTER SERVICE, 7600 WESTMINSTER BOULEVARD, WESTMINSTER, CA 92683, TELEPHONE: 714.890.6707 AND ARRANGED FOR THE CAR TO BE DROPPED OFF FOR DIAGNOSTIC…
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MY 2009 IS250 ACCELERATED FORWARD WHILE STOPPED TWICE IN ONE WEEK. STOPPED AT RED LIGHT WITH BRAKE APPLIED, CAR ACCELERATED FORWARD AND STOPPED AGGRESSIVELY. CALLED LEXUS OF WESTMINSTER SERVICE, 7600 WESTMINSTER BOULEVARD, WESTMINSTER, CA 92683, TELEPHONE: 714.890.6707 AND ARRANGED FOR THE CAR TO BE DROPPED OFF FOR DIAGNOSTICS / REPAIRED. LEXUS OF WESTMINSTER HAD MY CAR FOR ONE WEEK FOR EVALUATION, NOW LEXUS CORPORATE CALLED AND SAID "NOTHING IS WRONG WITH VEHICLE AND PICK IT UP. I REQUESTED FOR LEXUS CORPORATE FIELD TECHNICIAN TO PHYSICALLY LOOK AT CAR AND LEXUS DECLINED BECAUSE THERE IS NO PHYSICAL OR PROPERTY DAMAGE. *TR
NHTSA ODI #10330867
5,199 miles · Apr 22, 2010
Vehicle Speed Control
TL*THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT HAD TO PLAY BOTH FEET ON THE BRAKE PEDAL, SHIFT INTO PARK AND TURN OFF THE ENGINE TO STOP THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED OR R…
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TL*THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT HAD TO PLAY BOTH FEET ON THE BRAKE PEDAL, SHIFT INTO PARK AND TURN OFF THE ENGINE TO STOP THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 5,199.
NHTSA ODI #10326997
Official recalls
6Oct 17, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Additional source detail variants (2)
Air Bags:frontal:passenger Side:inflator Module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Air Bags:frontal:driver Side:inflator Module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Jan 9, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Jan 9, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
May 23, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Oct 15, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating remnants, fuel may leak from where the fuel pressure sensor is attached to the fuel delivery pipe.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Jan 30, 2013
Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms may be insufficiently torqued such that if the wiper arms are restricted by an external load, such as a buildup of heavy snow, one or both of the wipers may become inoperative.
Consequence & remedy
Consequence: Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.
Remedy: Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗