NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
70 reports3,300 miles · May 19, 2010
Service Brakes, Hydraulic
I WAS DRIVING MY LEXUS HS250 HYBRID ON A HIGHWAY ACCESS ROAD TRAVELING ABOUT 30 MILES PER HOUR WHEN A VEHICLE MOVED IN FRONT OF ME SLAMMED ON THEIR BRAKES. WHEN I FULLY ENGAGED MY BRAKES THE CAR AHEAD OF ME WAS ABOUT 40 YARDS AWAY. WHEN I SLAMMED ON THE BRAKES, THE ABS SYSTEM ACTIVATED AND BEGAN SLOWLY TRYING TO STOP THE VEHIC…
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I WAS DRIVING MY LEXUS HS250 HYBRID ON A HIGHWAY ACCESS ROAD TRAVELING ABOUT 30 MILES PER HOUR WHEN A VEHICLE MOVED IN FRONT OF ME SLAMMED ON THEIR BRAKES. WHEN I FULLY ENGAGED MY BRAKES THE CAR AHEAD OF ME WAS ABOUT 40 YARDS AWAY. WHEN I SLAMMED ON THE BRAKES, THE ABS SYSTEM ACTIVATED AND BEGAN SLOWLY TRYING TO STOP THE VEHICLE. IT DID NOT MATTER HOW HARD I PRESSED THE BRAKE PEDAL THE ABS KEPT A GRADUAL SLOWING. I MISSED THE CAR IN FRONT OF ME BY TWO INCHES. I TOOK MY CAR INTO THE LEXUS DEALER AND THEY RAN A FULL CHECK OF THE ABS AND INDICATED ITS WORKING HOW ITS SUPPOSED TO. THE REPORTED SOFTWARE FIX HAD BEEN ACCOMPLISHED ON MY VEHICLE A FEW MONTHS AGO. I'VE READ A LOT OF INFORMATION SINCE THE INCIDENT REGARDING THE HS250/PRIUS BRAKE PROBLEMS AND THE REPORTED SOFTWARE FIX AND CAN ASSURE YOU THAT DID NOT ADDRESS THE PROBLEM. NO BRAKE SYSTEM SHOULD TAKE THAT LONG TO STOP AT THAT LOW OF SPEED. THE ROAD SURFACE WAS NOT HIGHWAY SMOOTH, BUT IT WAS NOT BUMPY NOR WAS THERE EXCESSIVE MOISTURE ON THE ROAD, WHEY TOYOTA CLAIMS IS A CAUSE. SINCE THE DEALER SERVICE DEPARTMENT COULD NOT DUPLICATE THE PROBLEM I WAS SENT ON MY WAY. *TR
NHTSA ODI #10331152
869 miles · May 11, 2010
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2010 LEXUS HS250 HYBRID. THE CONTACT WAS DRIVING APPROXIMATELY 1 MPH WHEN HE APPLIED PRESSURE TO THE BRAKE PEDAL, THE VEHICLE BEGAN TO SLIDE. THE CONTACT WAS ABLE TO GAIN CONTROL OF THE VEHICLE AND CONTINUE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO …
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TL* THE CONTACT OWNS A 2010 LEXUS HS250 HYBRID. THE CONTACT WAS DRIVING APPROXIMATELY 1 MPH WHEN HE APPLIED PRESSURE TO THE BRAKE PEDAL, THE VEHICLE BEGAN TO SLIDE. THE CONTACT WAS ABLE TO GAIN CONTROL OF THE VEHICLE AND CONTINUE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. NHTSA CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE) RECALL REPAIR WAS PERFORMED ON THE VEHICLE; HOWEVER, THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE REMEDY REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER ON FIVE OCCASIONS FOR THE IDENTICAL FAILURE. THE VEHICLE REMAINED AT THE DEALERSHIP FOR ONE WEEK. THE TECHNICIAN STATED THE FAILURE WAS A MANUFACTURERS DESIGN. THE FAILURE MILEAGE WAS 869.
NHTSA ODI #10329845
775 miles · Mar 5, 2010
Service Brakes, Electric
LEXUS HS-250H 2010 MOMENTARY BRAKE FAILURE. *TR
NHTSA ODI #10316961
3,000 miles · Feb 16, 2010
Vehicle Speed Control
TL* THE CONTACT OWNS A 2010 LEXUS HS 250. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, WHEN BRAKING WITHOUT A WARNING THE VEHICLE ACCELERATED ON ITS OWN. SHE STEPPED ON THE BRAKES WITH EXTREME PRESSURE AND IT STILL DID NOT STOP. AFTER A WHILE THE BRAKES ENGAGED AND STOPPED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER …
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TL* THE CONTACT OWNS A 2010 LEXUS HS 250. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, WHEN BRAKING WITHOUT A WARNING THE VEHICLE ACCELERATED ON ITS OWN. SHE STEPPED ON THE BRAKES WITH EXTREME PRESSURE AND IT STILL DID NOT STOP. AFTER A WHILE THE BRAKES ENGAGED AND STOPPED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS NO PROBLEM WITH HER VEHICLE AND THAT THEY HAVE NEVER HEARD OF THIS ISSUE. THE ACCELERATION HAS HAPPEN 9 TIMES IN THE NINE WEEKS SINCE SHE PURCHASED THE VEHICLE. THE VEHICLE WAS AT THE DEALER AT THE TIME OF THE COMPLAINT. THE CONTACT STATED SHE WILL NOT DRIVE THE VEHICLE UNTIL IT IS REPAIRED. THE FAILURE MILEAGE WAS 3000 AND THE CURRENT MILEAGE WAS 6500.
NHTSA ODI #10310953
7,421 miles · Feb 15, 2010
Service Brakes, HydraulicCrash
ENTERING A FREEWAY FROM A DOWNGRADE CLOVERLEAF ENTRANCE RAMP. DEALER USED NEW CAR, 7,000.00 MILES. DRIVING HOME FROM DEALERSHIP AFTER PURCHASE. WEATHER WAS MIXED RAIN AND FREEZING RAIN. I APPLIED THE BRAKES TO COMPLETE THE LAST SEGMENT OF THE CLOCKWISE CLOVERLEAF TURN. BRAKES LOCKED. NO ANTI-LOCK ACTION OCCURRED. CAR SLI…
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ENTERING A FREEWAY FROM A DOWNGRADE CLOVERLEAF ENTRANCE RAMP. DEALER USED NEW CAR, 7,000.00 MILES. DRIVING HOME FROM DEALERSHIP AFTER PURCHASE. WEATHER WAS MIXED RAIN AND FREEZING RAIN. I APPLIED THE BRAKES TO COMPLETE THE LAST SEGMENT OF THE CLOCKWISE CLOVERLEAF TURN. BRAKES LOCKED. NO ANTI-LOCK ACTION OCCURRED. CAR SLID INTO THE LEFT CURB AND BOUNCED OFF TO HIT THE RIGHT CURB. TOTAL FRONT END UNDERCARRIAGE DAMAGE. COST TO REPAIR, $14,000.00+. MORE THAN A MONTH TO GET PARTS AND REPAIR AT DEALER PREFERRED REPAIR SHOP. *TR
NHTSA ODI #10310586
1,000 miles · Feb 9, 2010
Service Brakes, Electric
THE VEHICLE WON'T STOP. IT WAS A VERY COLD DAY, IT HAD BEEN SNOWING A BIT AND I WAS AT AN INTERSECTION. THE CAR SEEMED TO KEEP GOING AND THE ABS DID NOT DEPLOY EITHER. *TR
NHTSA ODI #10308142
1,200 miles · Feb 8, 2010
Unknown Or Other
ON AT LEAST THREE SEPARATE OCCASIONS, MY LEXUS HS 250H HAS HAD A SENSATION OF LOSING ITS BRAKES. EACH OCCURRENCE HAPPENED WHILE SLOWING TO A STOP ON A BUMPY ROAD. AS THE BRAKES ARE APPLIED TO STOP, IF THE CAR HITS A POTHOLE OR BUMP, IT FEELS AS THOUGH I AM ON GLARE ICE WITH NO DECELERATION AT ALL. THE SENSATION LASTS ONLY A M…
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ON AT LEAST THREE SEPARATE OCCASIONS, MY LEXUS HS 250H HAS HAD A SENSATION OF LOSING ITS BRAKES. EACH OCCURRENCE HAPPENED WHILE SLOWING TO A STOP ON A BUMPY ROAD. AS THE BRAKES ARE APPLIED TO STOP, IF THE CAR HITS A POTHOLE OR BUMP, IT FEELS AS THOUGH I AM ON GLARE ICE WITH NO DECELERATION AT ALL. THE SENSATION LASTS ONLY A MOMENT AND THEN NORMAL BRAKING RESUMES. IT SEEMS TO ONLY HAPPEN AT SLOW SPEEDS ON A BUMPY ROAD. IN EACH CASE IT WAS NOTICEABLE ENOUGH THAT MY ADRENALINE KICKED IN. I HAVE REPORTED THIS TO THE DEALER AND TO LEXUS. NO REPAIRS OR OTHER ACTIONS HAVE BEEN TAKEN YET.
NHTSA ODI #10307403
5,000 miles · Feb 8, 2010
Service Brakes, Electric
I HAVE A NEW LEXUS HS HYBRID AND I HAVE SPECIFICALLY NOTED PROBLEMS WITH THE BRAKES WHEN GOING OVER BUMPS, POTHOLES, ETC. THE BRAKES SEEM TO 'SKIP A BEAT', OR 'NOT CATCH' FOR A SECOND AFTER YOU GO OVER A POTHOLE AND I NOTED THIS DIRECTLY TO LEXUS AND IN THE SURVEY FORMS I FILLED OUT FOR THEM.
NHTSA ODI #10307394
4,850 miles · Feb 7, 2010
Unknown Or Other
HELLO, I HAVE A 2010 LEXUS HS250H. THE CAR IS WONDERFUL, BUT SINCE IT HAS RECENTLY STARTED RAINING IN MY AREA, I HAVE HAD SEVERAL EXPERIENCES WHEN MY RIGHT TIRES GO OVER TWO SMALL METAL PLATES IN THE ROAD NEAR MY HOUSE AND I APPLY THE BRAKES AND THE CAR SEEMS TO GO OUT OF CONTROL. IT APPEARS TO SEIZE AND SLIP, AND IT IS VERY FR…
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HELLO, I HAVE A 2010 LEXUS HS250H. THE CAR IS WONDERFUL, BUT SINCE IT HAS RECENTLY STARTED RAINING IN MY AREA, I HAVE HAD SEVERAL EXPERIENCES WHEN MY RIGHT TIRES GO OVER TWO SMALL METAL PLATES IN THE ROAD NEAR MY HOUSE AND I APPLY THE BRAKES AND THE CAR SEEMS TO GO OUT OF CONTROL. IT APPEARS TO SEIZE AND SLIP, AND IT IS VERY FRIGHTENING. AS A RESULT, I HAVE BEEN DRIVING AROUND THE METAL PLATES TO AVOID THEM. HOWEVER, IF I DON'T KNOW THE AREA I CANNOT ALWAYS ANTICIPATE THIS TYPE OF PROBLEM. *TW A SECOND PROBLEM I HAVE HAD WITH THE CAR, IS WHEN I DRIVE THROUGH A POTHOLE IN THE ROAD, IT ALSO APPEARS TO GO OUT OF CONTROL, SURGING AND STOPPING. I CONSIDER THESE TWO SITUATIONS TO BE SAFETY ISSUES, AND I HAVE NEVER EXPERIENCED THEM WITH ANY OTHER CARS I HAVE DRIVEN IN ALMOST 35 YEARS.
NHTSA ODI #10307246
1,933 miles · Feb 7, 2010
Service Brakes, Hydraulic
THIS IS TO REPORT A PROBLEM WITH BRAKING SYSTEM IN LEXUS 250H 2010 MODEL CAR. WHEN I DRIVE OVER A BUMP THE CAR LOSES A BRAKING POWER AND IT CAUSES WHAT SEEMS LIKE AN ACCELERATION FORWARD. LUCKILY THERE WERE NOT ANY ACCIDENTS YET AS I KEEP SUFFICIENT DISTANCE, BUT IT COULD LEAD TO SEVERE CONSEQUENCES. *TW
NHTSA ODI #10307142
Official recalls
3Jun 5, 2013
Toyota is recalling certain model year 2010 Prius vehicles manufactured March 31, 2009, through October 9, 2009; and model year 2010 Lexus HS250h vehicles manufactured June 19, 2009, through October 9, 2009. Nitrogen gas from a component of the brake booster pump assembly could leak into the brake fluid.
Consequence & remedy
Consequence: As nitrogen is released into the brake fluid, the brake pedal may have reduced hydraulic pressure. Under certain circumstances, this condition could affect stopping distance and increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the affected brake booster pump assemblies. The recall began on August 7, 2013. Owners may contact Toyota at 1-800-331-4331.
Jun 25, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 HS250h LEXUS VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 301, "FUEL SYSTEM INTEGRITY." WHEN THE VEHICLE WAS ROTATED FOLLOWING A CRASH TEST AS REQUIRED, THE AMOUNT OF FUEL LEAKAGE EXCEEDED THE ALLOWABLE LIMITS.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: TOYOTA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE AFFECTED VEHICLES BY INSTALLING A NEWLY DESIGNED PROTECTOR COMPONENT FOR THE FUEL FILLER INLET PIPE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2010. OWNERS MAY CONTACT LEXUS AT 1-800-255-3987.
Feb 9, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 TOYOTA PRIUS AND LEXUS HS250H PASSENGER VEHICLES. CUSTOMERS HAVE EXPERIENCED INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES MAY BE INCREASED COMPARED WITH A CUSTOMER'S EXPECTATION FOR A GIVEN PEDAL FORCE.
Consequence & remedy
Consequence: VEHICLE STOPPING DISTANCES MAY INCREASE RELATIVE TO A CUSTOMER'S EXPECTATION INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REWRITE THE PROGRAMMING OF THE ABS CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 3, 2010, AND IS EXPECTED TO BE COMPLETED IN LATE MARCH 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.