Suspension. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports0 fire reports3 injury reports

Air Bags complaints

2 reports

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65,000 miles · Dec 21, 2017

Air BagsCrashInjury

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TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. WHILE AT A YIELD SIGN, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED WHIPLASH, CONCUSSION TO THE HEAD, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO ESKRIDGE LEXUS COLLISION CENTER (12401 N SANTA FE AVE, OKLAHOMA CITY, OK 73114, PHONE: 405-755-7772). THE DEALER FAILED TO DIAGNOSE THE AIR BAG FAILURE AND STATED THAT THEY RESET THE AIR BAG INDICATOR ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT REPAIRED FOR THE AIR BAG FAILURE. THE MANUFACTURER ADVISED THE CONTACT TO FILE A COMPLAINT WITH THEIR LEGAL OFFICE AND NOTHING ELSE COULD BE DONE. THE MANUFACTURER DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. *BF CONSUMER STATED NOTHING WAS DONE TO CORRECT THE FAILURE. UPDATED 8/30/18*JB

NHTSA ODI #11055984

75,000 miles · Jun 21, 2015

Air BagsStructureCrash

I WAS SLOWLY TURNING TO THE RIGHT INTO A PARKING SLOT. ALL OF A SUDDEN, THE CAR SHOT FORWARD AND SLAMMED INTO A BRICK BUILDING. THE AIRBAGS DEPLOYED DEPLOYED BECAUSE OF THE FORCE OF THE CRASH.

NHTSA ODI #10726415

Official recalls

17V619000 · Electrical System

Oct 4, 2017

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010 Lexus HS 250h Hybrid vehicles. A component within the hybrid transaxle assembly may short circuit and result in a reduction or a complete loss of available power for moving the vehicle.

Consequence & remedy

Consequence: A complete loss of motive power can increase the risk of a crash.

Remedy: Lexus will notify owners, and dealers will replace the hybrid vehicle transaxle assembly, free of charge. The recall began on December 1, 2017. Owners may contact 1-800-255-3987. Toyota's number for this recall is HLE.

16V596000 · Suspension:rear

Aug 12, 2016

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.

Consequence & remedy

Consequence: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.

13V383000 · Suspension:rear

Aug 28, 2013

Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

Consequence & remedy

Consequence: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.

12V373000 · Suspension:rear

Aug 2, 2012

Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

Consequence & remedy

Consequence: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP15007 · Low-speed Surging

Opened Oct 19, 2015 · Closed Feb 25, 2016

Status: closed (inferred from source dates) · Vehicle Speed Control

In a letter dated September 15, 2015, a consumer submitted a petition to the National Highway Traffic Safety Administration (NHTSA) alleging that software defects caused an accident experienced by his wife in their model year 2010 Lexus HS250H vehicle as she was attempting to park the vehicle. The petition requests that NHTSA have Toyota correct software defects in their electronic throttle control software and then issue a national recall of all effected [sic] vehicles and have Toyota replace the old faulty code with the new safer code. NHTSA has reviewed the material cited by the petitioner.The results of this review and our evaluation of the petition are set forth in the DP15-007 Petition Analysis Report, published in its entirety in the Federal Register and included in the repository for this investigation, available at www.safercar.gov. The Agency performed a thorough technical review of the concerns raised in the petition.The petitioner believes that the information from the Event Data Recorder (EDR), which records certain pieces of information for five seconds prior to a crash, shows that for the last 0.8 seconds prior to hitting the brick building the accelerator pedal was wide open at 100% at the same time the brake pedal was being depressed. Our analysis of data recovered from the EDR and from the engine management Hybrid Control Unit (HCU), together with vehicle inspection information contained in the petition, indicate that:1) Sometime during the last 0.512 seconds of the event time frame the accelerator pedal was fully applied; 2) At the airbag trigger point (EDR t = 0s) immediately following the vehicle's impact with the building, the stop lamp switch status was ON, indicating that the brake had been applied at least enough to illuminate the brake lights; 3) At no time during the event were the brake and the accelerator pedals depressed simultaneously (based on information from the HCU); and 4) The braking system on the vehicle was fully functional and was capable of stopping a vehicle at full throttle if meaningfully applied in sufficient time. After a thorough assessment of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to safety implicated by the petitioner's allegations, it is unlikely that an order concerning the notification and remedy of a safety-related defect would result from any proceeding initiated bygranting the petition.After full consideration of the potential for finding a safety related defect in the vehicle, and in view of NHTSA's enforcement priorities and its previous investigations into this issue, the petition is denied.