2008 Lexus GX470

TL* THE CONTACT OWNS A 2008 LEXUS GX470. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME UNSTABLE AND SWAYED BACK AND FORTH. THE VEHICLE WAS TAKEN TO TOWSON LEXUS (1040 YORK RD, TOWSON, MD) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2008 LEXUS GX470. WHILE DRIVING, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HERB CHAMBERS LEXUS OF HINGHAM (141 DERBY ST, HINGHAM, MA 02043 (781) 210-5200) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVETRAIN AND DRIVE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

I WAS DRIVING AND MERGING FROM THE LOCAL LANES ON MARYLAND I-270 SB TO THE MAIN LANES. IN ORDER TO MOVE SLOWLY FROM ONE LANE TO ANOTHER, I APPLIED THE BRAKES TO SLOW DOWN AND MOVE TO THE LANE ON MY LEFT. WHEN I APPLIED THE BRAKE, I HEARD A STRANGE SOUND AND THE VEHICLE JERKED VIOLENTLY. THE VEHICLE FAILED TO DECELERATE, THEREFORE I ATTEMPTED TO RE-APPLY THE BRAKES ONCE MORE. AT THIS POINT, THE BRAKES DID NOT SEEM TO BE WORKING AND THE VEHICLE CONTINUED TO ACCELERATE BEYOND MY CONTROL. I WAS UNABLE TO CONTROL THE SPEED USING THE BRAKES AND THE VEHICLE HIT SEVERAL CARS TO MY LEFT AND RIGHT. AFTERWARDS, MY VEHICLE HIT A LARGE TRACTOR TRAILER AT WHICH POINT THE VEHICLE FINALLY CAME TO A STOP. THROUGHOUT ALL OF THIS, MY AIRBAGS DID NOT DEPLOY AT ALL. MY VEHICLE HAS BEEN DECLARED A TOTAL LOSS DUE TO THE DAMAGES BY MY INSURANCE, LIBERTY MUTUAL. *TR

I TRIED TO START MY CAR AND THE KEY WOULD NOT TURN IN THE KEY IGNITION, I NOTICED THAT THE STEERING WHEEL HADN'T LOCKED IN PLACE. I TRIED TWO OTHER KEYS AND FINALLY THE IGNITION TURNED AND THE CAR STARTED. I DROVE TO MY DESTINATION AND TURNED OFF THE CAR AND LOCKED THE DOORS. I WENT OUT TO RESTART THE CAR AND THE KEY WOULD NOT TURN IN THE IGNITION AGAIN. I CALLED LEXUS OF CONCORD AND THEY ADVISED ME TO BRING IT IN. I FINALLY GOT IT STARTED AND DROVE IT THE 15 MILES TO THE DEALERSHIP, AT THE END OF THE DAY I RECEIVED A CALL SAYING THAT I NEEDED A NEW IGNITION STARTER CYLINDER AND ALL THE KEYS NEEDED TO BE REPROGRAMMED TO MATCH THE NEW CYLINDER THEY WOULD INSTALL. IT WOULD TAKE A DAYS LABOR AND COST OF THE CYLINDER AND REPROGRAMMING. COST WAS $616.00. THEY INFORMED ME THAT THE WARRANTY WAS OUT AT 50,000 MILES OR 5 YEARS. I AM 4.5 YEARS AND 59,500 MILES. THEY INFORMED ME THAT THERE WAS A HISTORY OF THIS PART GOING OUT BUT USUALLY IT HAPPENED BEFORE THE WARRANTY WAS UP. MY QUESTION IS IF THERE IS A HISTORY, SHOULDN'T THERE BE A RECALL ON THIS PART??!! I AM EXTREMELY UPSET WITH A LUXURY CAR HAVEN'T PROBLEMS AT SUCH LOW MILEAGE. WHAT ELSE DO I LOOK FORWARD TO IN BREAKING AND HOW MUCH WILL IT BE? THIS DOES NOT MEET THE LEXUS STANDARDS I WAS EXPECTING WHEN I PURCHASED THIS CAR. *TR

2008 LEXUS GX470. S10 APPROPRIATE HANDLING- EMAIL TO THE SECRETARY FROM RE TOYOTA LEXUS PROBLEMS *TGW THE CONSUMER STATED WHILE DRIVING 65 MPH HE SUDDENLY CAME UPON OTHER VEHICLES AHEAD OF HIM. HE WAS ABLE TO STOP IN TIME, BUT SOMETHING MISFIRED IN THE ABS AND THE VEHICLE WENT INTO A BUCKING MODE. THE BRAKES ON THE VEHICLE WOULD SEIZE AND THEN RELEASE AND THE VEHICLE WOULD COAST FOR 2-3 SECONDS. THE CONSUMER STATED HIS SON RECEIVED A MILD WHIPLASH FROM THE SEVERE LURCHING OF THE VEHICLE. THE CONSUMER STATED HE HAS EXPERIENCED THE SEIZING AND RELEASING OF THE BRAKES ON SEVERAL OTHER OCCASIONS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *JB

ON MARCH 22, 2010, WHILE BACKING OUT OF OUR GARAGE, OUR LEXUS GX470 EXPERIENCED A BRAKE FAILURE. THE DRIVER, [XXX], EVEN OPENED THE DRIVER'S SIDE DOOR AND PUT HER FOOT DOWN TO TRY TO STOP THE CAR. INSTEAD THE DOOR WAS ALSO DAMAGED WHEN THE CAR HIT A RETAINING WALL. LATER THAT SAME DAY, THE BRAKES FAILED AGAIN, BUT THE CAR WAS ABLE TO BE STOPPED WITH THE PARKING BRAKE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR