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2004 Lexus GX470

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Lexus GX470 do not stand out strongly from the model-year median of 28.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

22 reports with mileage · 10 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports0 fire reports1 injury reports

Air Bags complaints

12 reports
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87,000 miles · Mar 23, 2014
Air BagsStructure

NUMEROUS CRACKS HAVE APPEARED ALL OVER THE DASHBOARD, INCLUDING OVER THE PASSENGER AIRBAG. *TR

NHTSA ODI #10574280

6,000 miles · Mar 10, 2014
Air Bags

AFTER A SHORT TIME OF BUYING MY WIFE'S GX470, A SMALL CRACK APPEARED IN THE DASH ON THE PASSENGER SIDE AIRBAG LOCATION. AT THE TIME WE DIDN'T THINK MUCH ABOUT IT AS MY WIFE STATED IT WAS MORE LIKE A LINE IN THE DASH. THROUGH THE YEARS OF OWNERSHIP THESES CRACKS HAVE GROWN, AND NOW THE ENTIRE DASH IS CRACKED ALL THE WAY ACROSS. W…

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AFTER A SHORT TIME OF BUYING MY WIFE'S GX470, A SMALL CRACK APPEARED IN THE DASH ON THE PASSENGER SIDE AIRBAG LOCATION. AT THE TIME WE DIDN'T THINK MUCH ABOUT IT AS MY WIFE STATED IT WAS MORE LIKE A LINE IN THE DASH. THROUGH THE YEARS OF OWNERSHIP THESES CRACKS HAVE GROWN, AND NOW THE ENTIRE DASH IS CRACKED ALL THE WAY ACROSS. WE HAVE TAKEN OUR VEHICLE TO THE DEALERSHIP AFTER IT WAS OUT OF FACTORY WARRANTY AND THEY STATE THAT NOW THERE IS NOTHING THEY CAN DO. WE TAKE EXCEPTIONAL CARE OF HER CAR AND ALWAYS PARK IT IN THE GARAGE. THE DEALERSHIP ONCE STATED THAT THE PROBABLE PROBLEM WAS SUN RELATED, BUT THAT STATEMENT DIDN'T MAKE SENSE, AND THIS ISSUE REALLY UPSETS ME SINCE LEXUS SEEMS TO HAVE A WIDE-SPREAD PROBLEM WITH THESE DASH CRACKING ISSUES. I EVEN FOUND THIS TOPIC BEING DISCUSSED IN LENGTH IN THIS LEXUS FORUM: HTTP://WWW.CLUBLEXUS.COM/FORUMS/GX-FIRST-GENERATION/427349-CRACKED-DASHBOARD.HTML THE DEALER FINALLY DID OFFER TO REPLACE THE DASH IF I PAID FOR THE LABOR, WHICH WAS LIKE $800. I DON'T BELIEVE WE SHOULD HAVE TO PAY FOR A KNOWN DEFECT IN THESE DASHES. IT NOW APPEARS MORE CLEARLY THAT THIS IS A SAFETY ISSUE, BEING THAT IT IS IN THE AIRBAG LOCATION. I AM REQUESTING THAT LEXUS STEPS UP TO THE PLATE AND REPLACE OUR DASH DUE TO THIS SAFETY ISSUE. *TR

NHTSA ODI #10568319

Official recalls

1

16V065000 · Air Bags:side/window

Feb 5, 2016

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2006 Toyota Land Cruiser and Lexus LX470, 2005-2006 Toyota Tundra and Sequoia, 2004-2006 Toyota 4Runner and Lexus GX470 vehicles equipped with side curtain-shield-air bags. The affected vehicles have an air bag control module that may be improperly programmed, causing the side curtain-shield-air bags to deploy inadvertently.

Consequence & remedy

Consequence: If the side curtain-shield-air bags deploy unexpectedly, it can increase the risk of occupant injury.

Remedy: Toyota will notify owners, and dealers will replace the air bag control module with one that has improved programming, free of charge. The recall began on December 1, 2016. Owners may contact Toyota customer service at 1-888-271-9371. Toyota's number for this recall is G0C and GLB.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.