THE HEADLIGHT LENS COVERS SLOWLY BECAME FOGGED OVER TIME CAUSING GRADUALLY DECREASING LIGHT OUTPUT. THE MANUFACTURER WANTS TO CHARGE TO POLISH OUT THE FOGGED LENS BUT THIS WOULD NOT HAPPEN IF THE MANUFACTURER DID DUE DILIGENCE IN ENGINEERING AND DESIGN DEVELOPMENT MATERIALS SELECTION. THIS SAFETY FLAW SHOULD BE COVERED UNDER WA…
Read full complaint
THE HEADLIGHT LENS COVERS SLOWLY BECAME FOGGED OVER TIME CAUSING GRADUALLY DECREASING LIGHT OUTPUT. THE MANUFACTURER WANTS TO CHARGE TO POLISH OUT THE FOGGED LENS BUT THIS WOULD NOT HAPPEN IF THE MANUFACTURER DID DUE DILIGENCE IN ENGINEERING AND DESIGN DEVELOPMENT MATERIALS SELECTION. THIS SAFETY FLAW SHOULD BE COVERED UNDER WARRANTY SINCE THE MANUFACTURER IS PROVIDING MATERIALS INFERIOR TO PAST PROVEN STABLE MATERIALS (GLASS AND OTHER AVAILABLE PLASTICS THAT DON'T DEGRADE HAVE BEEN AVAILABLE FOR WELL OVER 70 YEARS). SERVICE CENTERS DO NOT OFFER INSPECTIONS TO MEASURE WHEN THE LIGHT OUTPUT DROPS BELOW FEDERAL SAFETY SPECIFICATIONS AND GLASS LENSES OF THE PAST NEVER SUFFERED THIS PROBLEM. MATERIALS THAT DON'T DEGRADE HAVE BEEN IN USE FOR MANY YEARS AND MANUFACTURERS SHOULD NOT BE ALLOWED TO ADOPT LOWER PERFORMING MATERIALS FOR SAFETY CRITICAL SYSTEM COMPONENTS. INCOMPETENT MATERIALS ENGINEERING SHOULD BE PUNISHED BY REQUIRING THE MANUFACTURER TO REPLACE THESE LENSES AT NO CHARGE REGARDLESS OF THE AGE OF THE VEHICLE. IT IS NOT CLEAR WHEN THE LIGHT OUTPUT WAS OR WILL BE BELOW THE FEDERAL STANDARDS FOR VEHICLE SAFETY WHICH IS PART OF THE PROBLEM ! THIS IS WHY THE DATE OF OCCURRENCE IS UNCERTAIN AND TODAYS DATE IS USED.
ON CERTAIN VEHICLES EQUIPPED WITH THE LEXUS LINK SYSTEM, IT MAY BE DIFFICULT TO LOCK ONE OF THE TWO LATCHES ON THE BOTTOM OF THE MIDDLE ROW LEFT REAR SEAT (LARGER SIDE OF THE BENCH SEAT DIRECTLY BEHIND THE DRIVER). DUE TO THE THICKNESS OF THE LEXUS LINK SYSTEM STORAGE CASE, THE STOPPER ON THE BOTTOM OF THE SEAT IS SLIGHTLY ELEVATED. THIS ELEVATED POSITION MISALIGNS THE LATCH TO THE STRIKER.
Consequence & remedy
Consequence: IF THE VEHICLE IS OPERATED WITH ONLY ONE LATCH LOCKED, THE OCCUPANT OF THE SEAT MAY BE IMPROPERLY RESTRAINED IN THE EVENT OF A CRASH, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REMOVE THE LLS CASE PANELS AROUND THE SEAT STOPPER. OWNER NOTIFICATION BEGAN APRIL 8, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT LEXUS AT 1-888-333-9376.
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE INCORRECT GROSS VEHICLE WEIGHT RATING (GVWR) DATA WAS PRINTED ON THE CERTIFICATION REGULATION LABEL. THE GVWR IS INCORRECTLY REFLECTED ON THE LABEL AS 6,100 LBS. THE CORRECT GVWR SHOULD BE 6,000 LBS.
Consequence & remedy
Consequence: THE CERTIFICATION LABEL DOES NOT MEET THE INFORMATION REQUIREMENTS AS DESCRIBED IN THE REGULATIONS.
Remedy: AS EACH LABEL IS VEHICLE IDENTIFICATION NUMBER SPECIFIC, OWNERS WILL BE REQUESTED TO CONTACT THEIR LOCAL LEXUS DEALER FIRST TO PLACE AN ORDER FOR THE CORRECTED LABEL. ONCE THE LABEL HAS ARRIVED AT THE DEALERSHIP, THE OWNER WILL BE CONTACTED FOR LABEL REPLACEMENT. OWNER BEGAN APRIL 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT LEXUS AT 1-800-255-3987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2003 Lexus GX470 Problems, Complaints & Recalls | Skip That Year