2000 Lexus ES300

TL*THE CONTACT OWNS A 2000 LEXUS ES300. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO DECELERATE, BUT THE ENGINE DID NOT SHUT OFF. THE CHECK ENGINE AND TRACK LIGHTS ILLUMINATED AS THE VEHICLE BEGAN TO SLOW DOWN. WHEN THE VEHICLE GAINED NORMAL SPEED, THE WARNING LIGHTS NO LONGER ILLUMINATED. THE CONTACT IS UNABLE TO DRIVE THE VEHICLE. THERE IS NO WARRANTY AND THE DEALER STATED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE FAILURE OCCURRED TWICE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 146,000.

DT*: THE CONTACT STATED THAT THE BRAKES SQUEEKED RIGHT AFTER THE VEHICLE WAS PURCHASED. THE DEALER REPLACED THE ROTORS IN APRIL OF 2006 HOWEVER THERE WAS NO BRAKE FAILURE. THE BRAKE LIGHT DID ILLUMINATED. ALTHOUGH THE VEHICLE WAS DRIVEN ON NORMAL ROAD CONDITIONS, THE DEALER DETERMINED THAT THE BRAKES HAD BEEN WORN BY 70% WITHIN ONE YEAR. THE VEHICLE ALSO HAD REALIGNMENT WORK PERFORMED. THERE WAS ALSO A PROBLEM WITH THE ELECTRICAL SYSTEM. THE VEHICLE HAS BEEN THROUGH 2 BATTERIES INCLUDING THE ONE THAT THE VEHICLE WAS PURCHASED WITH. THE DOME LIGHT INFREQUENLTY WORKS EVEN THOUGH THE BULB AND FUSE HAVE BEEN CHANGED. THERE WAS ALSO SOME TYPE OF A FUEL PROBLEM THAT COMBINED WITH THE ELECTRICAL PROBLEM CAUSED THE VEHICLE TO BE TOWED 6 TIMES WITHIN 5000 MILES.

COMPLAINT RECEIVED VIA E-MAIL. MY LEXUS ES300 HAD A FRONTAL CRASH ON NOVEMBER 16, 2004 AND SEVERELY DAMAGED THE FRONT PART OF THE CAR. FRONT METAL BUMPER BROKE, AND WAS PUSHED IN O THE RADIATOR. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. DEFECTIVE EQUIPMENTS , AIRBAG EQUIPMENT MALFUNCTIONED BECAME CLEAR HERE. PLEASE REVIEW SOME OF THE PHOTOS IN THE FOLLOWING WEBSITE TO SEE THE FAILURE OF THE SAFETY AIRBAG SYSTEM OF LEXUS CAR.WWW.LEXUSAIRBAGSAFETY.COM I INFORMED THE LEXUS CUSTOMER SUPPORT OF THIS EQUIPMENT FAILURE AND EXPRESSED THE SAFETY CONCERN. LEXUS WAS CONDUCTING AN INSPECTION ON THIS CAR, BUT TOLD THAT IT MAY TAKE 6 WEEKS. THEY WERE TRYING TO SLOW DOWN THE PROCESS. IT IS IMPORTANT FOR NHTSA TO INVOLVE IN THIS ISSUE AND CONDUCT AN INSPECTION TO SAVE THE LIVES OF DRIVERS AND PASSENGERS. *AK

ENGINE AND TRAC LIGHT HAS COME ON INTERMITTENTLY SINCE AROUND 40,OOO MI. HAS BEEN IN DEALERSHIP FOR REPAIR ON AT LEAST 6 OCCASSIONS. BOTH LIGHTS WILL GO OFF, BUT COME BACK ON AND NOT GO OFF UNTIL THE SHOP RESETS THE LIGHT. NOW THEY TELL ME THAT THE O2 SENSORS NEED REPLACING SINCE THE CAR IS NO LONGER UNDER WARRANTY. I WANT TO KNOW WHY THEY COULD NOT DIAGNOSE THAT THE CAR NEEDED EXPENSIVE REPAIRS BEFORE? IT HAS TAKEN TWO DAYS OF DIAGNOSTIC WORK TO COME UP WITH THE OXYGEN SENSOR DIAGNOSIS. HOW CAN I BE SURE THIS IS THE REAL PROBLEM? I HAVE BEEN TOLD SO MANY DIFFERENT THINGS THAT I QUESTION THE DIAGNOSIS AND DO NOT FEEL I SHOULD HAVE TO PAY FOR THE TOTAL COST OF REPAIR SINCE THIS AUTOMOBILE HAS BEEN IN SO MANY TIMES FOR THE SAME PROBLEM.