NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
52 reports54,753 miles · Mar 1, 2010
Vehicle Speed ControlCrashInjury
TL*THE CONTACT OWNS 1998 LEXUS ES300. WHILE APPROACHING AN INTERSECTION WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE ACCELERATED AND CRASHED INTO A POLE CAUSING EXTENSIVE DAMAGE TO THE VEHICLE AND THE PASSENGER. THE AIR BAGS DEPLOYED BREAKING HER HAND IN TWO PLACES. THE DRIVER AND PASSENGER WERE TRANSPORTED TO THE HOSPITAL. THE…
Read full complaint
TL*THE CONTACT OWNS 1998 LEXUS ES300. WHILE APPROACHING AN INTERSECTION WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE ACCELERATED AND CRASHED INTO A POLE CAUSING EXTENSIVE DAMAGE TO THE VEHICLE AND THE PASSENGER. THE AIR BAGS DEPLOYED BREAKING HER HAND IN TWO PLACES. THE DRIVER AND PASSENGER WERE TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED FROM THE SCENE AND WAS DESTROYED. A POLICE REPORT IS AVAILABLE IF NEEDED. THE TOYOTA MANUFACTURER WAS NOT CALLED. THE FAILURE MILEAGE WAS 54753 UPDATED 03/24/10 *BF UPDATED 05/05/10.*JB WHEN THE CONSUMER APPROACHED AN INTERSECTION WAITING TO TURN LEFT WITH HER FOOT ON THE BRAKE, THE VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL. THE CONSUMER CRASHED INTO A LIGHT POLE. HER RIGHT HAND WAS BROKEN IN THREE PLACES AND THE FRONT PASSENGER WAS ALSO HURT. THE CONSUMER RAISED THE QUESTION OF TOYOTA'S SOFTWARE DESIGN OF THE CONTROLS. UPDATED 06/01/10.
NHTSA ODI #10315080
90,000 miles · Feb 24, 2010
Fuel System, Gasoline
OVER THE LAST FEW YEARS, I HAVE PERIODICALLY COMPLAINED TO MY TOYOTA OF TUCSON (AUTO MALL) SERVICE DEPT. THAT MY '98 ES300 PERIODICALLY PRODUCES INTENSE GASOLINE ODOR IN THE PASSENGER COMPARTMENT. IT CAN HAPPEN AT ANY TIME, MANY MONTHS APART. THE FUMES SEEM TO BE SWEPT IN THROUGH A/C OR HEATING VENTS, AND CAN CONTINUE FOR THE DU…
Read full complaint
OVER THE LAST FEW YEARS, I HAVE PERIODICALLY COMPLAINED TO MY TOYOTA OF TUCSON (AUTO MALL) SERVICE DEPT. THAT MY '98 ES300 PERIODICALLY PRODUCES INTENSE GASOLINE ODOR IN THE PASSENGER COMPARTMENT. IT CAN HAPPEN AT ANY TIME, MANY MONTHS APART. THE FUMES SEEM TO BE SWEPT IN THROUGH A/C OR HEATING VENTS, AND CAN CONTINUE FOR THE DURATION OF A LOCAL DRIVE, ONLY TO DISAPPEAR THE NEXT TIME THE CAR IS STARTED. THE PROBLEM DOES NOT SEEM TO FOLLOW ANY PATTERN -- NOT JUST AFTER FILL-UP; NOT JUST AT START-UP; NOT JUST WHEN ENGINE HOT OR COLD. THE DEALER HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM AND HAS OFFERED NO FIX. NOW, WITH LONG-KNOWN TOYOTA PROBLEMS BEGINNING TO BE ACKNOWLEDGED BY THE COMPANY, I AM WONDERING IF THERE IS, IN FACT, SOME CORPORATE OR NHTSA AWARENESS OF A GAS LEAK ISSUE. *TR
NHTSA ODI #10313796
44,000 miles · Jan 15, 2010
Electrical SystemExterior Lighting
HEADLIGHTS TURN OFF BY THEMSELVES INTERMITTENTLY WHILE DRIVING. THIS ALSO OCCURS INTERMITTENTLY WHEN YOU USE THE DIRECTIONAL SIGNALS TO SIGNAL FOR A RIGHT OR LEFT TURN. THIS ELECTRICAL FAILURE MAKES THIS CAR UNSAFE TO DRIVE AT NIGHT AT ANY SPEED. DRIVING AT NIGHT WITHOUT HEADLIGHTS ON COULD RESULT IN AN ACCIDENT WITH BODILY INJ…
Read full complaint
HEADLIGHTS TURN OFF BY THEMSELVES INTERMITTENTLY WHILE DRIVING. THIS ALSO OCCURS INTERMITTENTLY WHEN YOU USE THE DIRECTIONAL SIGNALS TO SIGNAL FOR A RIGHT OR LEFT TURN. THIS ELECTRICAL FAILURE MAKES THIS CAR UNSAFE TO DRIVE AT NIGHT AT ANY SPEED. DRIVING AT NIGHT WITHOUT HEADLIGHTS ON COULD RESULT IN AN ACCIDENT WITH BODILY INJURY OR DEATH TO THE OCCUPANTS OF THIS VEHICLE OR OTHER VEHICLES AND/OR PROPERTY DAMAGE. THE JM LEXUS' SERVICE DEPARTMENT DIAGNOSED THIS PROBLEM AS A DEFECTIVE WIPER SWITCH ASSEMBLY. *TR
NHTSA ODI #10299930
236,000 miles · Dec 21, 2009
Vehicle Speed ControlCrash
THE ACCIDENT WAS DUE TO UNINTENDED-ACCELERATION AS THE CAR LURCHED FORWARD FIGHTING THE BRAKE. IT SEEMED AS THOUGH THE ACCELERATOR HAD A LIFE OF ITS OWN OVERRIDING THE BRAKING ACTIONS I TRIED TO IMPLEMENT. I WAS PROCEEDING SLOWLY UP THE LONG NARROW DRIVEWAY. I MADE A RIGHT TURN INTO A PARKING PLACE THAT WAS PERPENDICULAR TO THE…
Read full complaint
THE ACCIDENT WAS DUE TO UNINTENDED-ACCELERATION AS THE CAR LURCHED FORWARD FIGHTING THE BRAKE. IT SEEMED AS THOUGH THE ACCELERATOR HAD A LIFE OF ITS OWN OVERRIDING THE BRAKING ACTIONS I TRIED TO IMPLEMENT. I WAS PROCEEDING SLOWLY UP THE LONG NARROW DRIVEWAY. I MADE A RIGHT TURN INTO A PARKING PLACE THAT WAS PERPENDICULAR TO THE WALK-WAY. I SLOWLY TAPPED THE GAS ON MY LEXUS ES 300 AND THEN THE BRAKES. AS I MOVED MY FOOT OVER TO THE HIGHER LEVEL BRAKE PEDAL, THE CAR LURCHED FORWARD ACCELERATING ON ITS OWN--THE IGNITION/ACCELERATOR SYSTEM TOOK OVER THE CAR. I PRESSED THE BRAKE AS FIRMLY AS I COULD BUT IT DID NOT OVERRIDE THE ACCELERATION. THE BRAKES HAD ROUTINE MAINTENANCE SIX WEEKS PRIOR TO THE ACCIDENT AND I WAS TOLD THEY WERE IN GOOD WORKING ORDER.THE CAR JUMPED THE SIDEWALK AND CRASHED INTO A BLOCK WALL. IT WAS A MECHANICAL FAILURE IN THE ACCELERATOR WHICH CAUSED THE ACCIDENT. THE BRAKE PEDAL WAS HIGH AND THERE WAS NO MISTAKING ONE PEDAL FOR ANOTHER. *TR
NHTSA ODI #10296641
157,000 miles · Oct 30, 2008
Air BagsCrashInjury
AIR BAG, DRIVER'S AND PASSENGER'S, FAILED TO DEPLOY IN A FRONTAL COLLISION THAT DESTROYED VEHICLE. DRIVER WAS ONLY PERSON IN CAR AND FROM THE SEAT/LAP BELT SUFFERED SEVER BRUISING ON TORSO, ABDOMEN AND THIGHS. LEFT KNEE BADLY BRUISED FROM CONTACT WITH STEERING COLUMN. THE SEAT/LAP BELT DID NOT FAIL. THE CAR WAS A 1998 LEX…
Read full complaint
AIR BAG, DRIVER'S AND PASSENGER'S, FAILED TO DEPLOY IN A FRONTAL COLLISION THAT DESTROYED VEHICLE. DRIVER WAS ONLY PERSON IN CAR AND FROM THE SEAT/LAP BELT SUFFERED SEVER BRUISING ON TORSO, ABDOMEN AND THIGHS. LEFT KNEE BADLY BRUISED FROM CONTACT WITH STEERING COLUMN. THE SEAT/LAP BELT DID NOT FAIL. THE CAR WAS A 1998 LEXUS ES300 WITH APPROXIMATELY 157,000 MILES AND IN EXCELLENT CONDITION. HAD THE AIR BAGS DEPLOYED, I BELIEVE I WOULD HAVE STILL HAD SOME BRUISING BUT THE BRUISING WOULD HAVE BEEN LESS SEVERE AND LESS PAINFUL AND HAD SHORTER RECOVERY TIME. 30 DAYS AFTER THE ACCIDENT, I STILL HAVE BRUISES SHOWING AND HAVE SEVER LARGE LUMPS UNDER THE SKIN WHERE THE BRUISES EXISTED. I STILL HAVE MANY TENDER AND SORE AREAS FROM THE BRUISES. *TR
NHTSA ODI #10247267
115,254 miles · Jun 5, 2008
Engine And Engine Cooling
I HAVE A 1998 LEXUS ES300 WITH APPROXIMATELY 115,000 ON THE CAR. THE CHECK ENGINE LIGHT RECENTLY CAME ON STATING THAT IT WAS EMISSIONS CODE P0466, WHICH IS A COMMON CHARCOAL CANNISTER PROBLEM FOR LEXUS ES300 1996 AND UP. THERE WAS AN EXTENDED WARRANTY ISSUED FOR 1996-1998 LEXUS ES300 FOR THE EMISSION PROBLEM WHICH INCLUDES THE…
Read full complaint
I HAVE A 1998 LEXUS ES300 WITH APPROXIMATELY 115,000 ON THE CAR. THE CHECK ENGINE LIGHT RECENTLY CAME ON STATING THAT IT WAS EMISSIONS CODE P0466, WHICH IS A COMMON CHARCOAL CANNISTER PROBLEM FOR LEXUS ES300 1996 AND UP. THERE WAS AN EXTENDED WARRANTY ISSUED FOR 1996-1998 LEXUS ES300 FOR THE EMISSION PROBLEM WHICH INCLUDES THE P0466 PROBLEM. I WENT TO THE LEXUS DEALER TO GET THAT EMISSIONS PROBLEM FIX, BUT THEY SAID THAT NOT ALL OF THE 1998 LEXUS ES300 WAS INCLUDED IN THIS WARRANTY AND MY CAR WAS ONE OF THE CARS THAT WAS IN THAT CATEGORY. SINCE THE EXTENDED WARRANTY STATED THAT 96-98 LEXUS ES300 ARE COVERED, IS THERE ANY WAY THAT MY CAR WOULD BE COVERED SINCE IT'S A 1998 LEXUS ES300? *TR
NHTSA ODI #10230081
133,507 miles · Oct 16, 2006
Engine And Engine Cooling
I HAVE A 1998 LEXUS ES300. IN NOVEMBER 2003, MY CAR WAS SERVICED UNDER LEXUS' SPA PROGRAM DUE TO ENGINE OIL GELLING/SLUDGE. NOW, 3 YEARS LATER, THE ENGINE SEIZED. THIS IS A DIRECT AND CONSEQUENTIAL RESULT OF DRIVING THE CAR FOR 76K MILES WITH A GELLING ISSUE. THE DAMAGE HAD BEEN DONE AND THIS WAS A LATENT DEFECT. WE TOOK THE …
Read full complaint
I HAVE A 1998 LEXUS ES300. IN NOVEMBER 2003, MY CAR WAS SERVICED UNDER LEXUS' SPA PROGRAM DUE TO ENGINE OIL GELLING/SLUDGE. NOW, 3 YEARS LATER, THE ENGINE SEIZED. THIS IS A DIRECT AND CONSEQUENTIAL RESULT OF DRIVING THE CAR FOR 76K MILES WITH A GELLING ISSUE. THE DAMAGE HAD BEEN DONE AND THIS WAS A LATENT DEFECT. WE TOOK THE CAR TO THE LEXUS DEALER AND HAD IT SERVICED THREE WEEKS AGO, SPENT $700 ON IT, DROVE IT OFF THE LOT AND 20 MINUTES LATER THE ENGINE SEIZED. THEY NOW WANT $5K TO PUT A USED ENGINE IN IT WITH 130K MILES ON IT. LEXUS CORPORATION WAS USELESS AND THEY BASICALLY SAID NO MATTER IF THE SEIZE WAS CAUSED BY THE GELLING OR NOT, BECAUSE THE CAR HAD SO MANY MILES ON IT THEY WERE NOT WILLING TO "ASSIST". BEWARE OF LEXUS OF SEATTLE - THEY ARE CROOKS! *NM
NHTSA ODI #10170986
Mileage unknown · Jun 22, 2006
Engine And Engine CoolingService Brakes, Hydraulic
CONSUMER 1998 LEXUS 300 ES CHECK ENGINE LIGHT ILLUMINATED KNOCKED AND DIED WHILE PULLING TO THE SIDE OF THE ROAD. *TS ***NAR*** THE CONSUMER WAS INFORMED THE ENGINE HAD COMPLETELY SEIZED. THE REPAIR FACILITY RECOMMENDED A NEW ENGINE. AFTER THE REPLACEMENT ENGINE WAS INSTALLED IN DEC 2004, THE VEHICLE WAS INSPECTED ON FEBRUAR…
Read full complaint
CONSUMER 1998 LEXUS 300 ES CHECK ENGINE LIGHT ILLUMINATED KNOCKED AND DIED WHILE PULLING TO THE SIDE OF THE ROAD. *TS ***NAR*** THE CONSUMER WAS INFORMED THE ENGINE HAD COMPLETELY SEIZED. THE REPAIR FACILITY RECOMMENDED A NEW ENGINE. AFTER THE REPLACEMENT ENGINE WAS INSTALLED IN DEC 2004, THE VEHICLE WAS INSPECTED ON FEBRUARY 11, 2005 AND THE MECHANIC NOTICED OIL LEAKS AROUND THE VALVE COVER AND OIL PAN AREAS. THE BRAKES AND CALIPERS HAD TO BE REPLACED. *JB
NHTSA ODI #10161558
87,129 miles · Jan 12, 2006
Fuel System, Gasoline
DT*: THE CONTACT STATED WHILE DRIVING AT 65 MPH THE ACCELERATOR PEDAL WAS DEPRESSED TO PASS ANOTHER VEHICLE AND THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT MANAGED TO PULL THE VEHICLE OFF THE ROAD. UPON INSPECTION GASOLINE WAS POURING OUT ONTO THE ENGINE. THE VEHICLE WAS TOWED TO A DEALERSHIP, AND THE FUEL PRESSURE DAMPER WAS …
Read full complaint
DT*: THE CONTACT STATED WHILE DRIVING AT 65 MPH THE ACCELERATOR PEDAL WAS DEPRESSED TO PASS ANOTHER VEHICLE AND THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT MANAGED TO PULL THE VEHICLE OFF THE ROAD. UPON INSPECTION GASOLINE WAS POURING OUT ONTO THE ENGINE. THE VEHICLE WAS TOWED TO A DEALERSHIP, AND THE FUEL PRESSURE DAMPER WAS REPLACED. THE MANUFACTURER WAS CONTACTED.*AK UPDATED 03/17/06. *JB
NHTSA ODI #10147632
90,000 miles · Jun 3, 2004
SeatsFire
I HAVE A 1998 LEXUS ES300. THE DRIVER'S HEATED SEAT STOPPED WORKING. BALISE LEXUS, OF WEST SPRINGFIELD, MA, EXPLAINED THERE WAS A BROKEN WIRE IN HEATING GRID AND WANTED TO CHARGE ME $500.00, FOR PARTS AND LABOR. MY MECHANIC DISASSEMBLED THE SEAT AND FOUND THE WIRE HAD FRAYED AND SHORTED OUT WHEN IT STARTED ON FIRE. IT HAD BU…
Read full complaint
I HAVE A 1998 LEXUS ES300. THE DRIVER'S HEATED SEAT STOPPED WORKING. BALISE LEXUS, OF WEST SPRINGFIELD, MA, EXPLAINED THERE WAS A BROKEN WIRE IN HEATING GRID AND WANTED TO CHARGE ME $500.00, FOR PARTS AND LABOR. MY MECHANIC DISASSEMBLED THE SEAT AND FOUND THE WIRE HAD FRAYED AND SHORTED OUT WHEN IT STARTED ON FIRE. IT HAD BURNT PART OF THE HEATING GRID, THE FOAM IT WAS ATTACHED TO AND THE INSIDE OF THE LEATHER UPHOLSTERY. I SHOWED THIS HEATING GRID TO THE LEXUS DEALER, WHO REPLIED, " THE HEATING GRIDS ARE ONLY GOOD FOR 3-5 YEARS." I WOULD THINK THAT A FUSE WOULD SHORT OUT, OR A LIGHT ON THE DASH WOULD ALERT YOU TO A MALFUNCTION. I DEFINETELY WOULDN'T EXPECT A FIRE. THIS COULD HAVE CAUSED SERIOUS DAMAGE AND EVEN SEVERE BODILY INJURY. IN THE MEANTIME, I HAVE ORDERED THE REPLACEMENT HEATING GRID FOR $204.80. I FEEL THIS IS A MANUFACTURER'S DEFECT AND SHOULD BE REINBURSED AND A SEFETY FEATURE OF SOME SORT SHOULD BE INSTALLED IN FUTURE MODELS. WHAT CAN I DO? THANK YOU FOR ANY ADVISE. *JB
NHTSA ODI #10074730