2021 Lexus Es

On or July 28, 2026, I experienced a safety incident involving the driver’s side power window on my 2021 Lexus ES. The vehicle was running, and I reached through the driver’s side window to retrieve an item being handed to me. Without me pressing or activating the window switch, the driver’s window unexpectedly quickly closed on my arm. It trapped my right forearm. I could not get my arm out for several minutes and attempted to open the window with both the switch and manually using all my force from my upper body to try to free my right arm. The associate also tried to push the window back open but it would not budge. I had also tried opened the driver’s door to see if that would cause the window to release. Nothing I could do would budge the window open for me to pull free and the force was very strong against my arm. I finally freed my arm and the window closed quickly on both hands at my knuckles before I could pull them out. Which I also had to struggle against with great force.That's how fast the window was going. I did think I was going to loose my hand. The incident resulted in injury to my right arm. Based on my understanding, the power window did not stop or reverse as I would have expected from the vehicle’s anti-pinch safety feature. This unexpected window movement created a risk of serious injury. I am concerned that this may indicate a defect in the power window system or its safety features. I am submitting this report so the incident can be documented and investigated to determine whether other vehicles may have the same issue.