The contact owned a 2011 Lexus ES 350. The contact stated that while driving at 40 MPH, another vehicle crossed over into oncoming traffic, resulting in a head-on collision with the contact's vehicle. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by t…
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The contact owned a 2011 Lexus ES 350. The contact stated that while driving at 40 MPH, another vehicle crossed over into oncoming traffic, resulting in a head-on collision with the contact's vehicle. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact insurance provider. A police report was filed, and injuries were reported. The contact's wife was transported to an area hospital by EMT and treated for injuries to her right shoulder, left hip, left femur, and left foot, requiring surgery on her shoulder, hip, and femur. The contact also stated that it was required that a stint be placed in his wife's heart. The contact mentioned the injuries sustained resulted in over $1 million in medical treatment. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA ODI #11586401
65,000 miles · Apr 23, 2024
Air Bags
The contact owns a 2011 Lexus ES350. The contact stated that the passenger’s side air bag warning light was flashing constantly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Occupant Classification Sensor needed to be replaced. The vehicle was repaired. The contact stated th…
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The contact owns a 2011 Lexus ES350. The contact stated that the passenger’s side air bag warning light was flashing constantly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Occupant Classification Sensor needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the Occupant Classification Sensor needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 23V865000 (Air Bags). The failure mileage was approximately 65,000.
NHTSA ODI #11584675
170,000 miles · Nov 6, 2023
Air BagsCrashInjury
The contact owned a 2011 Lexus 350. The contact stated that while driving at an undisclosed speed, her vehicle collided with another vehicle that ran a red light at 50 MPH on the front passenger side door. The impact caused the vehicle to careen off the roadway and collide with a billboard support beam where it came to stop. No …
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The contact owned a 2011 Lexus 350. The contact stated that while driving at an undisclosed speed, her vehicle collided with another vehicle that ran a red light at 50 MPH on the front passenger side door. The impact caused the vehicle to careen off the roadway and collide with a billboard support beam where it came to stop. No air bags were deployed. A police report was filed, and injuries were reported. The contact was transported to an area hospital by emergency services and treated for ocular facial pain, diplopia gaze, and a possible brain aneurysm, resulting in post-concussion syndrome. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 170,000.
NHTSA ODI #11553879
53,400 miles · Jul 23, 2018
Air Bags
SUPPLEMENTAL RESTRAINT SYSTEM (SRS) WARNING LIGHT IS ILLUMINATING ON INSTRUMENT PANEL AND DOES NOT GO OUT WHEN CAR IS STARTED AND DRIVEN.
NHTSA ODI #11113066
Mileage unknown · Dec 19, 2017
Air Bags
"TAKATA RECALL", AFTER CONTACTING LOCAL LEXUS DEALERSHIP I MADE AN APPOINTMENT ON 9/8/2017 TO HAVE REPAIRS MADE, I WAS TOLD NO REMEDY AVAILABLE PER THE LOCAL LEXUS DEALERSHIP (LEXUS OF BELLEVUE). IT IS NOW 12/19/2017 AND STILL NO REPAIRS OR REMEDY FROM LEXUS.
NHTSA ODI #11055593
71,210 miles · Nov 27, 2017
Air Bags
TAKATA RECALL; I HAVE MAJOR CONCERN RELEVANT TO NOT ONLY THE PASS/SIDE AIR BAG, BUT TO THE DRIVER SIDE AIR BAG ALSO. I REQUEST BOTH SIDES BE REPLACED, UNLESS YOU CAN PROVIDE DATA THAT WILL CONFIRM THERE IS NO ISSUE WITH DRIVERS SIDE AIR BAG. DEALER/SEWELL ADVISED MY WORK WOULD BE DONE IN SEPT 17. THEY HAVE YET TO SET UP AN APPT …
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TAKATA RECALL; I HAVE MAJOR CONCERN RELEVANT TO NOT ONLY THE PASS/SIDE AIR BAG, BUT TO THE DRIVER SIDE AIR BAG ALSO. I REQUEST BOTH SIDES BE REPLACED, UNLESS YOU CAN PROVIDE DATA THAT WILL CONFIRM THERE IS NO ISSUE WITH DRIVERS SIDE AIR BAG. DEALER/SEWELL ADVISED MY WORK WOULD BE DONE IN SEPT 17. THEY HAVE YET TO SET UP AN APPT FOR MY REPAIRS. PLS HELP. THANKS
NHTSA ODI #11048783
30,000 miles · Nov 5, 2017
Air Bags
TAKATA RECALL. WE RECEIVED NOTICE OF THE TAKATA AIRBAG RECALL IN ROUGHLY AUGUST OF 2016. IT SAID THAT A PASSENGER SHOULD NOT SIT IN THE PASSENGER SEAT. MY WIFE AND I ARE RETIRED AND ALWAYS DRIVE TOGETHER. THIS RECALL MADE OUR LEXUS UNDRIVEABLE FOR THE PAST YEAR AND 3 MONTHS. THERE HAS BEEN NO RECOMPENSATION BY LEXUS.
NHTSA ODI #11043464
Mileage unknown · Oct 8, 2017
Air Bags
MAY 23,2016 MANUFACTURER RECALL NUMBERGLG NHTSA RECALL NUMBER16V340 RECALL STATUSRECALL INCOMPLETE STILL THE LOCAL DEALER IS REFUSING TO FIX THE PROBLEM. I HAVE TO USE MY CAR GOING TO WORK, CITY AND HIGHWAY FROM FRISCO TO MCKINNEY IN TEXAS.
NHTSA ODI #11032237
Mileage unknown · Oct 1, 2017
Air Bags
"TAKATA RECALL" THE FIRST CONTACT WAS A LETTER NHTSA - TAKATA AIRBAG INFLATION EXPANSION SUMMARY OF PHASE (ZONE A - GOP (INTRIM G1P). THE SECOND CONTACT WAS A LETTER DATED MAY 23, 2016 STATING SAFETY RECALL GLG & GLH (INTRIM G2G & G2H) THE THIRD CONTACT WAS A LETTER WITH MY VIN: [XXX] AND NHTSA RECALL NO. 16V -340 . I WENT …
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"TAKATA RECALL" THE FIRST CONTACT WAS A LETTER NHTSA - TAKATA AIRBAG INFLATION EXPANSION SUMMARY OF PHASE (ZONE A - GOP (INTRIM G1P). THE SECOND CONTACT WAS A LETTER DATED MAY 23, 2016 STATING SAFETY RECALL GLG & GLH (INTRIM G2G & G2H) THE THIRD CONTACT WAS A LETTER WITH MY VIN: [XXX] AND NHTSA RECALL NO. 16V -340 . I WENT TO MY LEXUS DEALERSHIP SEPTEMBER 14, 2017 AND ASKED WHEN MY DEFECTIVE CAR WILL BE REPAIRED. I WAS TOLD THAT THE LADY THAT HANDLES CAR DEFECTS WAS IN A MEETING AND SHE WOULD CALL ME AS SOON AS POSSIBLE. THE NEXT DAY THE LADY FROM LEXUS CAR DEFECTS CALLED ME BACK AND SAID THAT THEY WERE WORKING ON EARLIER YEAR MODELS AT PRESENT. SHE SAID THAT SHE DID NOT KNOW WHEN LEXUS WOULD BE WORKING ON THE 2011 AIRBAG DEFECTS. I FEEL THAT THE FEDERAL GOVERNMENT IS COMPLACENT AND SHOULD BE DOING MORE. WHY CAN'T THE FEDERAL GOVERNMENT TELL ANY AND ALL CAR MANUFACTURERS YOU HAVE A FEW MONTHS TO REPAIR DEFECTS OR THE FEDERAL GOVERNMENT WILL START LIMITING THE AMOUNT OF NEW CARS THAT THEY CAN SELL IN THE U.S.A.? THE FEDERAL GOVERNMENT HAS THE STICK BUT REFUSES TO USE IT. OUR LIVES DON'T MATTER ONLY "MONEY" MATTERS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11030750
47,000 miles · Sep 19, 2017
Air Bags
TAKATA RECALL I PURCHASED THIS VEHICLE TWO YEARS AGO AS OF DECEMBER 2017. I HAVE AS OF YET HAD THIS AIRBAG REPLACED. WHEN I CALL THE DEALER; TOM WILLIAMS LEXUS THEY DO NOT RETURN PHONE CALLS. I NEED TO KNOW WHEN AND IF THEY WILL REPLACE THIS AIRBAG
NHTSA ODI #11024178
Official recalls
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