2008 Lexus Es

Vehicle: 2008 Lexus ES 350 Issue Description: The dashboard in my vehicle is melting and becoming sticky, causing a reflective glare on the windshield during daylight driving. This significantly impacts visibility and creates a potential safety hazard. The condition worsens with heat and sun exposure. The glare can be severe enough to interfere with safe driving, especially during morning and afternoon sunlight conditions. This issue has been widely reported among Lexus ES models from this generation. Lexus previously acknowledged the defect and offered a limited-time repair program, which has since expired. However, many vehicles are still experiencing the issue. Because this defect affects driver visibility, it should be considered a safety concern rather than a cosmetic issue. I am requesting that this issue be investigated and that appropriate action be taken to require the manufacturer to address the defect. Resulting Safety Concern: Reduced driver visibility due to dashboard glare

The dashboard of the vehicle has deteriorated causing an extreme shiny surface all over. This can be seen at even given time of inspection. A recall was released to do this issue but when the LEXUS Newport News, VA dealership was contacted, the response was this vehicle was not included. During this time the vehicle was already in the need of the dashbpard being replaced due to the reasons stated in the recall letter. The vehicle was later taken to the same dealership whom denied the recall action, for a different service. The representative that was spoken with for the recall was present and seen the condition of the dashboad. the representative then stated that there was a recall for this issue. I reminded them of the call and the rep replied, if we would have known it was this bad, then we would have added your vehicle to the list for repair. I was told since the original recall date had expired for that repair issue that they were not going to honor the repair, even after acknowledging the damage and agreeing that it should have been included. The representative proceeded to suggest me to pay them as the dealer for a dashboard replacement. I asked to speak with another asociate which in turn advised the same information. The suggested service and charge, was declined. This dashboard has caused a mirror like glare in the windshield. It obtructs the view of objects while driving. Eye apparrel has been applied along with, seat position adjustments, and a towel placed to cover the dashboard while operating the vehicle. This is unsafe and as time goes on this issue continues to get worse. I have not had an auto insurance representative inspect the issue. I was unaware that this maybe an option.

I am not writing about my car. I am writing about many other cars coming toward me at night with VERY BRIGHT headlights. There ought to be a law against multiple headlights, very bright headlights, headlights that shine directly into the eyes of oncoming vehicles. What is being done about this? I would like a reply to my concern. I live on an island with one two lane road north to south. There is no way to avoid oncoming traffic. [XXX] , [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

URGENT: MY DASH HAS MELTED ON MY-2008 LEXUS ES 350- I CANNOT SEE TO DRIVE, MY VISIBILTY IT TOTALLY OBSTRUCTED w MY 2008 LEXUS ES 350 WITH ACTUAL 35, 000 MILES, THAT I CANNOT DRIVE ((EVER)) IT SITS IN THE GARAGE. BECAUSE TOO DANGEROUS TO DRIVE MELTING DASH IT TOTALLY BLOCKS MY VIEW OF ANY ROAD, DUE TO SHINING REFLECTION OF MELTING DASH IS ALL YOU CAN SEE IN MY WINDSHIELD WHEN YOU GET IN THE CAR TO DRIVE-SO INSTEAD OF AN ACCIDENT FOR ME OR OTHERS ON ROAD UNTIL THIS DASH IS REPLACED IT CANNOT BE DRIVEN. BECAUSE THE SHINY-MELTING-STICKY DASH (((REFLECTS ONTO MY WINDSHIELD; OF THE 2008 LEXUS ES 350AND MAKES IT TOO DANGEROUS & IMPOSSIBLE TO SEE, TO DRIVE ANYWHERE & IMPOSSIBLE TO SEE ANYTHING WHEN DRIVING MY VIEW IS OBSTRUCTED ALL I CAN SEE IS (((A REFLECTION IN WINDSHIELD ONLY))) OF (((MY : SHINY MELTING DASH -2008 LEXUS ES 350-I CANNOT DRIVE W 35, 000 MILES THE DASH NEEDS REPLACED ASAP BEFORE AN ACCIDENT DID or ALMOST DID OCCUR. NO, I HAVE NEVER RECEIVED A RECALL NOTICE ON THIS CAR MELTING DASH -NEVER. THIS ISSUE IS ALL OVER THE INTERNET WITH OTHER TOYOTA AND LEXUS OWNERS HAVING THIS VERY SAME ISSUE. This car was built in Georgetown KY and was purchased BRAND NEW at Lexus of Louisville, KY. “I have never purchased another Lexus after this.” Thank you, original and only 1 OWNER of this Lexus ES-350

My vehicle dashboard is melting and i have tried to contact the dealer and they have told me that the recall has been expired on my vehicles and for me it is becoming a safety issue because whenever sun reflects on the dashboard and because its melting it makes a glare on my windshield and it effects on my visibility while driving the car.

Dear Sir/Madam, Our Lexus ES350 2008 has front panel melting and cracking. The melting plastic could emit hazardous fumes with health risk to driver and passengers. This melting panel looks awful, it dramatically decreases value of the car. We found this ZLZ program online below. But unfortunately it expired. We never received the ZLZ notice even though Lexus had our contact info (This is based on the fact that they sent us numerous letters on the air bag recalls.) https://static.nhtsa.gov/odi/tsbs/2018/MC-10145764-9999.pdf We called Lexus, they admit it was due to defective material but unwilling to do anything for us. Apparently they treat recalls very seriously but try to do minimum for this defective plastic panel issue. Many people have similar complaints here below https://www.carcomplaints.com/news/2017/toyota-lexus-melting-dashboard-lawsuit.shtml We sincerely request NHTSA to review this Lexus front panel melting and cracking issue again. All Lexus owners with this defective material issue should get full repair by manufacturer without limitation. If necessary, please consider a full recall for this issue so Lexus can treat this more seriously. Thanks for your attention. Regards!

DRIVING TO WORK (I'M A REGISTERED NURSE), THE CAR (ON THE HIGHWAY) JUST STARTED TO SLOW DOWN. IT WAS A BLESSING THAT I WAS COMING UP ON A REST STOP. BY THE TIME I WAS ABLE TO GET OVER TO THE EXIT LANE, THE STEERING WHEEL FROZE AND THE BRAKES STOPPED WORKING. PRESSING AS HARD AS I POSSIBLY COULD, I WAS ABLE TO PULL TO THE SIDE WHEN SMOKE STARTED COMING FROM UNDER THE HOOD. THERE WAS NO WARNING AT ALL THAT THERE WAS TROUBLE WITH THE ENGINE PRIOR TO THIS HAPPENING. THAT SAME WEEK, MY MECHANIC HAD 3 OTHER LEXUS WITH BLOWN ENGINES AND NO PRE-WARNING. *TR

MELTING DASH BOARD RECALL. LEXUS OF MOBILE IS STATING I NEVER FILED A CLAIM TO HAVE MY MELTING DASH BOARD RECALL CORRECTED. THIS IS FALSE. I WAS THERE AND HAD PHOTO'S TAKEN. I CALLED BI-MONTHLY TO FIND OUT WHEN THE NEW DASH BOARDS WOULD BE IN. NEVER WAS I TOLD THEY LOST MY PHOTO'S OR DID NOT HAVE A CLAIM ON FILE. IN ADDITION I WAS THERE A FEW MONTHS AGO TO HAVE THE AIR BAGS FIXED. AT WHICH TIME THEY SAW THE STATE OF THE DASH BOARD. THEY EVEN CREATED MORE DAMAGE TO IT BUT WAS TOLD NOT TO WORRY AS IT WOULD BE TAKEN CARE OF WHEN THE NEW DASH BOARD WAS INSTALLED. THE GLARE FOR THE DASHBOARD IS A SAFETY HAZARD AND MUST BE CORRECTED AND SHOULD BE AT NO COST TO ME. SINCE THIS IS A MANUFACTURING DEFECT.