ON MAY 23, 2002 BROUGHT TO LAND ROVER (PHILIPS HWY) FOR SRS/AIRBAG LIGHT ON. UNDER WARRANTY. ON 8/05/02 SRS/AIRBAG LIGHT ON AGAIN PARTS ORDERED AND THE TRUCK WENT IN ON ANOTHER DAY TO BE FIXED. ON 10/08/02 SRS/AIRBAG LIGHT ON AGAIN NOTED ON RECEIPT. ON 3/17/03 SRS/AIRBAG LIGHT WAS ON FOR THE FOURTH TIME PARTS WERE ORDERED ON 3/2…
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ON MAY 23, 2002 BROUGHT TO LAND ROVER (PHILIPS HWY) FOR SRS/AIRBAG LIGHT ON. UNDER WARRANTY. ON 8/05/02 SRS/AIRBAG LIGHT ON AGAIN PARTS ORDERED AND THE TRUCK WENT IN ON ANOTHER DAY TO BE FIXED. ON 10/08/02 SRS/AIRBAG LIGHT ON AGAIN NOTED ON RECEIPT. ON 3/17/03 SRS/AIRBAG LIGHT WAS ON FOR THE FOURTH TIME PARTS WERE ORDERED ON 3/20/03 TRUCK NEEDED TO BE BROUGHT BACK WHEN PARTS WERE IN. DURING THAT TIME PERIOD I WAS NEVER CALLED TO TELL ME THE PARTS ARE IN. AROUND THE END OF MAY WE CALLED AND THEY SAID THE PARTS WERE IN. THE TRUCK WAS BROUGHT BACK IN ON 9/29/03 AT ATLANTIC BLVD A NEW DEALERSHIP THAT BOUGHT OUT THE OLD ONE. ON 10/03/03 THE TRUCK WAS PICKED UP ON 11/14/03 SRS/AIRBAG LIGHT ON AGAIN. AT THIS POINT [XXX] MY HUSBAND CALLED LAND ROVER ON ATLANTIC BLVD ON 11/15 THEN AGAIN 11/17 AND 11/18/03 ONCE IN THE MORNING THEN THE AFTERNOON. MESSAGES WERE LEFT FOR MARK WADE THE MANAGER. [XXX] (HUSBAND) WENT THERE ON 11/18 AFTER NO CALL WAS RETURNED. [XXX] SPOKE WITH [XXX] ABOUT THE SITUATION HE WAS TOLD THAT THE SOONEST HE COULD LOOK AT IT WAS 12/03/03 (2 WEEKS LATER) AS YOU CAN SEE THERE WAS NO CONCERN FOR OUR SAFETY IN THIS TRUCK. [XXX] WAS ASKED IF THE AIRBAG WILL DEPLOY IN AN ACCIDENT HE COULD NOT TELL [XXX] IF THE BAGS WILL WORK . THERE WAS NO GUARANTY FOR OUR SAFETY. WE DO NOT FEEL SAFE IN THIS TRUCK. THIS WAS ALL EXPLAINED TO A CUSTOMER SERVICE REP AT LANDROVER AS WELL. HER NAME IS [XXX]. I WAS TOLD THAT THE SRS LIGHT SHOULD NOT GO ON AGAIN. BUT THE LIGHT DID ONCE AGAIN COME BACK ON THEY REPLACED THE WHOLE AIRBAG BOX UNDER THE SEAT. CONTACTED [XXX] AT LANDROVER AGAIN. I GOT THE SAME STORY THAT THE LIGHT SHOULD NOT GO ON AGAIN. BUT IT WENT ON AGAIN IN FEB 04. IT TOOK 3-4 DAYS FOR [XXX] TO RESPOND TO ME. TO MAKE A LONG STORY SHORT THEY REMOVED THE DASH AND THE CENTER CONSOLE, STEERING WHEEL AND SO-ON. THEY REWIRED THE WHOLE SYSTEM. THERE IS A LOT TO THIS STORY. IT IS NOW MAY 10 AND THE LIGHT HAS COME BACK ON FOR THE 7 OR 8 TIMES NOW. *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
NHTSA ODI #10072371
53,000 miles · Mar 12, 2004
Air Bags
WHILE DRIVING AIR BAG LIGHT ILLUMINATED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 114, "THEFT PROTECTION." WATER CONTAMINATION OF THE AUTOMATIC TRANSMISSION OIL CAN LEAD TO VARIOUS FAILURE MODES OF THE TRANSMISSION. ONE OF THESE FAILURE MODELS RESULTS IN INCORRECT OPERATION OF THE PARK LOCK FUNCTION THAT COULD ALLOW A VEHICLE TO ROLL AWAY IF PARKED WITHOUT THE HANDBRAKE PROPERLY SET.
Consequence & remedy
Consequence: UNINTENTIONAL VEHICLE MOVEMENT COULD RESULT IN A CRASH OR PERSONAL INJURY.
Remedy: DEALERS WILL CHECK THE PARK LOCK FUNCTION; REPOSITION THE AUTOMATIC TRANSMISSION BREATHER TUBE; AND TEST THE AUTOMATIC TRANSMISSION FLUID AND FLUSH IF NECESSARY.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE LOADING CONDITIONS ON THE VEHICLE'S LEFT SIDE ENGINE IDLER PULLEY CAN EXCEED THE MAXIMUM CALCULATED FIGURE OF THE ORIGINAL DESIGN SPECIFICATION. THE MATERIAL OF THE PULLEY CAN FRACTURE AND ULTIMATELY FAIL. FAILURE OF THE PULLEY MATERIAL CAN CAUSE THE PULLEY TO THROW OFF THE SERPENTINE BELT.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF ENGINE AUXILIARY FUNCTIONS (POWER STEERING, WATER PUMP, ALTERNATOR, AIR CONDITIONING AND ACE).
Remedy: DEALERS WILL INSTALL AN IMPROVED IDLER PULLEY.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. COOLANT SYSTEM LEAKS HAVE BEEN IDENTIFIED IN AREAS WHERE THE COOLANT COULD BE SUBJECTED TO ELEVATED TEMPERATURES.
Consequence & remedy
Consequence: CONSEQUENTLY, THE FLUID COULD IGNITE CAUSING AN UNDER-HOOD FIRE.
Remedy: DEALERS WILL MAKE A SERIES OF MODIFICATIONS TO SEVERAL UNDERHOOD HOSE COMPONENTS TO ELIMINATE THE RELEASE OF ENGINE COOLANT.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE CAST ALLOY THROTTLE BODY IS HEATED BY FLUID BLED FROM THE COOLING SYSTEM, TO PREVENT ICING IN EXTREMELY COLD WEATHER CONDITIONS. THIS FLUID PASSES THROUGH A SMALL ATTACHMENT (PLATE) TO THE THROTTLE BODY, WHICH UTILIZES A CORK GASKET. THE CORK GASKET HAS PROVEN TO BE UNRELIABLE IN THIS APPLICATION. CONSEQUENTLY, COOLANT FLUID CAN LEAK FROM THE INTERFACE BETWEEN THE DE-ICER PLATE AND THE THROTTLE BODY.
Consequence & remedy
Consequence: SHOULD THIS COOLANT COLLECT ON HIGH TEMPERATURE REGIONS OF THE ENGINE, THE COOLANT FLUID COULD IGNITE.
Remedy: DEALERS WILL REPLACE THE THROTTLE BODY GASKET, DE-ICER ATTACHMENT, AND SECURING HARDWARE.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. AS A RESULT OF WATER INGRESS AND SUBSEQUENT ICE BLOCKAGE, THE TRANSMISSION BREATHER TUBE CAN BECOME CLOGGED, EXPELLING TRANSMISSION FLUID FROM THE DIPSTICK TUBE ONTO HOT ENGINE COMPONENTS.
Consequence & remedy
Consequence: THIS LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, CAN RESULT IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL REMOVE THE TRANSMISSION BREATHER TUBE FROM THE INNER FENDER AND A SECTION OF THE HOSE WILL BE CUT AT AN ANGLE. THIS ACTION WILL REMOVE THE END OF THE BREATHER TUBE FROM ANY POOLED WATER AND WILL ELIMINATE WATER DROPLETS FROM CLINGING TO THE END OF THE TUBE.
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