2018 Land Rover Range Rover Velar

On 3/5 we were out of state on vacation, after we completed shopping for the day I was placing my shopping bags in the trunk of the vehicle. My friend, unaware that I had not stepped out of the way activated the self closing trunk door. The door failed to detect that there was an obstruction (me) and closed striking me on the top left side of my head causing me to have a concussion. I was seen at my doctor's office days later due to the headaches and other symptoms from the injury and was diagnosed as resulting from a traumatic head injury. The door deactivated after striking me and had to be reset manually. However, my concern is that a sensor should have detected that there was an obstruction and stopped or not closed at all. Other makes and models will have an alarm and will not close when there is an obstruction. I called Land Rover today at 4:51 p.m. and the representative could not find anything in the owner's manual that stated there is a sensor of any type. The doctor placed me off of work but as I am my only source of income, I am unable to stop working in order to recover. My vehicle is available for inspection if needed.

Dial shifter complaint about the car being place in park inside my garage, left the car door open to return inside the home and once I was 100% out of the vehicle as witnessed by my neighbors, the car went out of park mode causing damaged to the car and my home. What component or system failed or malfunctioned, and is it available for inspection upon request? (Dial Shifter) How was your safety or the safety of others put at risk? (In order to stop the car, I risked my life by attempting to jump inside a moving car to place it back in park mode. This was to avoid any further damage, hitting my neighbors house or any pediatricians walking/playing near by.) Has the problem been reproduced or confirmed by a dealer or independent service center? This problem have been reported by other consumers. See articles below: https://www.google.com/amp/s/www.cbsnews.com/amp/news/range-rover-lawsuits-gear-shifter-deadly-rollaway/ https://www.google.com/amp/s/www.itechpost.com/amp/articles/70923/20170103/land-rover-under-investigation-over-flawed-gear-selector-knob-thousands-of-vehicles-may-be-due-for-another-recall.htm Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? (This car have been towed to a local Range Rover dealership to address the complaint.) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? (No symptoms)

THE INCIDENT HAPPENED ON FREEWAY. I WAS DRIVING MY CAR AT THE SPEED OF 60 -65, ALL OF A SUDDEN THE CAR STARTED SLOWING DOWN AND I PULLED OVER IMMEDIATELY. AS SOON AS I PULLED OVER I COULD SEE THE SMOKE COMING OUT OF THE HOOD. SO IMMEDIATELY GOT OUT OF THE CAR AND STARTED TO CONTACT ROADSIDE ASSISTANCE BUT WHILE IN THE PROCESS OF CONTACTING ROADSIDE ASSISTANCE WITHIN COUPLE MINS THE CAR STARTED CATCHING FIRE FROM THE HOOD SIDE THEN I PANICKED AND CALLED 911. THANKS TO THE FIRE SERVICE DEPARTMENT ! THEY CAME BY AND PUT OUT THE FIRE. OMG! MY WHOLE CAR EXCEPT THE REAR TRUCK WAS BURNT. IF I WAS INSIDE THE CAR FOR COUPLE MORE MINS I WOULD NOT BE ALIVE TO WRITE THIS REPORT. IT WAS VERY SCARY AND TRAUMATIZING ! I DON'T HAVE ANY CLUE HOW THIS ONE HAPPENED ALL OF A SUDDEN AND I COULD NOT BELIEVE MY EYES WATCHING THE CAR CATCHING FIRE . I STRONGLY FEEL THAT I GOT A BAD APPLE . IN MY OPINION IT LOOKED LIKE SOMETHING WAS WRONG UNDER THE HOOD AS THE SMOKE CAME FROM THE HOOD . THERE WAS NO ACCIDENT INVOLVED AND A CAR CATCHING FIRE ON ITS OWN IS UNCOMMON. THIS MAKES ME ANXIOUS AND SCARED .

VEHICLE WAS IN MOTION AT 65 MILES PER HOUR ON A MAJOR HIGHWAY. WITHIN A FEW MINUTES OF WARNING INDICATORS SHOWING THAT THE VEHICLE'S CHARGING SYSTEM WAS NOT FUNCTIONING, THE CAR BEGAN TO JOLT AND LOOSE POWER. THE VEHICLE LOST ALL POWER WITHIN A MINUTE. FLUID WAS LEAKING FROM THE VEHICLE. HAZARD LIGHTS WERE NOT FUNCTIONING. THE VEHICLE WAS TOWED. THE INITIAL DIAGNOSIS WAS A FAILED PULLEY, REQUIRING THAT THE ENGINE BE REPLACED.

THE SOFTWARE OF THE CAR HAS A LOT OF BUGS. THE DISPLAYS ON THE CENTER CONSOLE TURNS OFF , THE RADIO CONNECTION COMES AND GO AND THIS IS IN NYC. A FRIEND HAD HIS 2015 BMW TO SAME RADIO STATION AS MY CAR AND THEY WERE RIGHT NEXT TO EACH OTHER. I WAS NOT GETTING ANY SIGNAL WHILE HIS WAS PLAYING. THE CAR FOGS AND MAKES IT VERY HARD TO SEE AND DRIVE. I HAD TO TAKE THE CAR IN FOR SERVICE 4 TIMES IN ONE DUE TO THIS AND SOFTWARE ISSUE.

WHEN DRIVING IN COLD EXTERNAL CONDITIONS, EXISTING DEFROST SYSTEM DOES NOT ADEQUATELY CLEAR THE SIDE WINDOWS (FRONT AND REAR DRIVER AND PASSENGER) EVEN AFTER 2018 RECALL AND STATED "FIX". MAX DEFROST CAPABILITY DOES NOT CLEAR THE WINDOWS. WINDOWS ARE COMPLETELY FOGGED UP MAKING IT IMPOSSIBLE TO HAVE VISIBILITY TO SAFELY CHANGE LANES. VISIBILITY IS SEVERELY IMPAIRED MAKING IT A SAFETY ISSUE. SERVICE TECHNICIANS CLAIM THAT IT IS FIXED WHEN IT IS NOT FIXED.