2020 Land Rover Range Rover Sport

The contact owned a 2020 Land Rover Range Rover Sport. The contact stated that while driving at approximately 30-35 MPH, another vehicle that was driving at high speeds in the opposite direction had lost control and crashed into her driver's side front and rear doors. The other vehicle then crashed into another vehicle. It resulted in a three-vehicle collision. The air bags deployed and the contact suffered a chemical burn on her left arm from the side air bag deployment. There was smoke that filled the cabin of the vehicle. The contact was unable to unlock the doors while the master door lock button was pushed. EMS and the fire department arrived on the scene and were able to rescue the contact after opening the passenger's side front door. A police report was filed. The contact was transported by ambulance to the hospital and sustained second-degree burns to her left arm and bruising on the right hip and the left shoulder. However, there were no bones fractured. She later suffered from nausea, pain from head to toe, and delayed memory. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

Land Rover/Range Rover does not have remote start on the key fob, but instead proudly boasts of their InControl App. "InControl Remote provides information on your vehicle and enables you to interact with it remotely. Compatible with most AndroidTM and Apple iOS® smartphones, this service allows you to lock/unlock the doors, remotely preheat/precool the vehicle using the climate control function and remote engine start, or find your Land Rover faster by using the Beep and Flash feature." A quick look at the App reviews or an online google search of this product indicates this simply is not the case. The App is unreliable at best and unsafe at worst. It absolutely does not operate as marketed. The App is defective and Land Rover is well aware and has done nothing to correct this. I have been locked outside of my own Range Rover multiple times in various locations. Today, there was a winter gale warning of Real Feel 17 degrees. I started my car about five minutes before exiting. The App showed that my car started. When I was about one minute from my car, I opened the App to unlock my vehicle. It said it was unlocked. I physically saw the side mirrors on my car close and heard the doors lock as I was approaching. The App continued to show that my car was running and unlocked. I stood outside the car in the freezing weather (note that I could SEE my key fob inside the car) waiting for the App to refresh so I could unlock. I took a screenshot of the App indicting my car was unlocked and a video of me trying the handle on my car at this time. After approximately 5 minutes, I started walking back to the restaurant. The continued to try to use the App. I emailed remote@jaguarlandrover.com. Finally, it showed that I could lock my already locked car, so I locked it and unlocked it. I walked back out. It was not unlocked. I called Roadside Assistance for help. She was in the process of filing for someone to come unlock my car, when I tried the App again 10 min later. It unloc

Car jumped forward while coming to a stop. Almost hit a child crossing in the crosswalk. Also happened numerous times coming to a stop at the off ramp. Engine idles very rough, high pitch idle, and RPMs surge up and down on their own. Dealer won’t believe us. They don’t want to use resources to fix what is covered by warranty. This car is a danger to drive. Has also stalled unexpectedly. Dealer only looks for software update and warning lights. We’ve never had a warning light and updates do absolutely nothing. Forums show others are experiencing the same thing. Dealer said they cannot spend that amount of time to find the problem. This is a liability and major safety issue that Range Rover needs to be addressed. Car has 9000 miles. Car shutters and bounces. RPMS unpredictable and car has idling issues. Please help -we don’t want to hit someone because the car unexpectedly lunges forward.

AT APPX 115PM I HAD LUNCH AT THE MILLBURN DINER. I GOT INTO MY VEHICLE AT APPX 2PM IN THE PARKING LOT OF THE DINER AT 72 ESSEX STREET IN MILLBURN NJ. I PRESSED THE BUTTON TO START MY CAR. I LOOKED BACK AND SHIFTED FROM PARK TO REVERSE IN MOTION. I SLOWLY MOVED BACKWARDS IN THE VEHICLE AND I EXPERIENCED A SUDDEN INVOLUNTARY ACCELERATION BACKWARDS AND MY VEHICLE WAS JOLTED BY A TELEPHONE POLE. I BRAKED AND WENT TO PUT THE CAR INTO DRIVE TO SHIFT FORWARD AND THE CAR SUDDENLY ACCELERATED FORWARD INVOLUNTARILY WITH SPEED. I INSTINCTIVELY TRIED TO STOP THE CAR WITH THE BRAKES AND BY PRESSING THE PARK BUTTON TO STOP THE VEHICLE. THE VEHICLE RAN INTO A METAL RAILING GUARDING AN OUTDOOR DINING AREA. THERE US A 3RD PARTY WITNESS TO THIS SUDDEN ACCELERATION.

TL* THE CONTACT OWNS A 2020 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE INSTRUMENT CLUSTER CEASED. THE CONTACT STATED THAT THE VEHICLE JERKED FORWARD AS THE ACCELERATOR PEDAL WAS DEPRESSED. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LAND ROVER NAPLES (900 TAMIAMI TRL N, NAPLES, FL 34102, (888)761-4319) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SIX TIMES. THERE WAS NO REMEDY FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 6,700.

TL* THE CONTACT LEASED A 2020 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT THERE WERE LINES ON THE WINDSHIELD THAT DISTORTED THE VIEW FROM THE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD HAD SHIMMERING EFFECTS. THE CONTACT ALSO STATED THAT WHEN THE SUN REFLECTS ON THE WINDSHIELD AT A CERTAIN ANGLE IT CAUSED A WAVE OF RAINBOW. THE CONTACT WAS CONCERNED FOR HER AND HER DAUGHTER'S HER SAFETY. THE VEHICLE WAS TAKEN TO LAND ROVER MARLBORO (480 U.S. 9, ENGLISHTOWN, NJ 07726) TO BE INSPECTED. THE CONTACT WAS ADVISED TO WEAR SUNGLASSES WHILE DRIVING THE VEHICLE. THE CONTACT STATED THAT THE FAILURE MOST EVIDENT AT NIGHT WITH OTHER VEHICLES HEADLIGHTS COMING TOWARDS THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT WAS TO TAKE THE VEHICLE TO ANOTHER DEALER. THE CONTACT ALSO MENTION THAT THE BACK OVER PREVENTION CAMERA FAILED TO OPERATE AS DESIGNED WHILE RAINING. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS NOT AVAILABLE.

HIT A CAR THAT PULLED OUT IN FRONT OF ME AT ABOUT 20MPH AND THE AIRBAGS DID NOT DEPLOY AND THE SOS BUTTON DID NOT ACTIVATE. THEN I PUSHED IT MANUALLY AND IT FAILED TO MAKE A CALL UNTIL 20 MINS LATER AFTER THE POLICE ARRIVED. VEHICLE WAS IN MOTION IN THE CITY WHEN LOOKING AT SOME OTHER RANGE ROVERS AT THE COLLISION CENTER IT SEEMED LIKE THE AIRBAGS WERE NOT AS SENSITIVE AS THEY SHOULD BE.

I HAVE HAD OVER 8 INSTANCES WITH EITHER THE LOWER SCREEN, UPPER SCREEN OR BOTH SCREENS COMPLETELY BLACKING OUT AND BEING INOPERABLE. LANDROVER HAS HAD 4 ATTEMPTS TO FIX IT UNSUCCESSFULLY WITH LANDROVER CORPORATE INVOLVED. IN ADDITION, THE SIDE VIEW MIRRORS DIP DOWN IN REVERSE AND DID NOT CORRECTLY RESET THEIR POSITION ONCE IN DRIVE SO I HAD ZERO VISIBILITY IN DRIVE IN EITHER SIDE VIEW MIRRORS. THE SCREEN ISSUES HAS OCCURRED ON CITY STREETS AND ON THE HIGHWAY. THE SIDE VIEW MIRRORS OCCURRED ON CITY STREETS. IN ADDITION I LOSE ALL CONTROL WHEN THE SCREENS BLACK OUT TO CONTROL THE CLIMATE, THERMOSTAT TEMPERATURE, DRIVER MODES, ROCK CRAWL MODE, AND MORE. I SENT LAND ROVER CORP OVER 2 DOZEN PICTURES AND VIDEOS DOCUMENTING EACH TIME IT OCCURRED. THE FIRST ISSUE HAPPENED IN JANUARY 3 WEEKS AFTER BUYING THE CAR AND THEY'VE CONTINUED THROUGHOUT FEBRUARY AND NOW ARE STILL CONTINUING INTO MARCH. I FILED A COMPLAINT WITH CORPORATE ASKING FOR A CORPORATE BY BACK UNDER THE LEMON LAW WHICH WAS DENIED. I PAID 97,000 FOR THIS VEHICLE AND THE ONLY THING THEY OFFERED WAS ONE MONTHS FREE FINANCE PAYMENT OF $993. THE CAR IS NOT SAFE TO DRIVE!