2019 Land Rover Range Rover Sport

Safety Complaint Regarding Engine Oil Leak – Same Defect as Recall N763 (23V044000) Vehicle: 2019 Range Rover Sport | VIN: [XXX] Description of Problem: My vehicle is experiencing an oil leak from the engine area. Upon inspection by my mechanic/dealer, the failure was diagnosed as a blocked or improperly machined oil channel in the engine cam carrier, which is causing oil to leak externally. This is the exact component and failure mode described in Land Rover Safety Recall N763 (NHTSA Campaign 23V044000), which addresses a blocked engine cam carrier oil channel that can lead to an oil leak. Despite having the identical part failure on my vehicle, my VIN is not listed under the current recall scope. Safety Concern: I am extremely concerned about the fire risk. An oil leak in the presence of hot engine components or an ignition source can increase the risk of a fire. I have already observed oil spots where I park and occasionally smell burning oil while driving. I believe the recall population should be expanded to include my vehicle, as the defect clearly exists outside the current VIN range. Actions Taken: I contacted a Land Rover dealer, but they refused to cover the repair because my VIN is not on the active recall list. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Safety Complaint Regarding Coolant Leak – Same Defect as Recall N785 Vehicle: 2019 Range Rover Sport | VIN: [XXX] Description of Problem: My vehicle is experiencing a persistent and significant coolant loss. Upon inspection by my mechanic/dealer, the failure was diagnosed as a leaking coolant pipe/elbow connected to the turbocharger system. This is the exact component and failure mode described in Land Rover Safety Recall N785, which addresses a coolant elbow rupture that can leak fluid onto hot engine components and cause an engine fire. Despite having the identical part failure on my vehicle, my VIN is not listed under the current recall scope. Safety Concern: I am extremely concerned about the fire risk and the potential for sudden engine overheating while driving at highway speeds. I have already had to repeatedly refill the coolant just to operate the vehicle safely. I believe the recall population should be expanded to include my vehicle, as the defect clearly exists outside the current VIN range. Actions Taken: I contacted a Land Rover dealer, but they refused to cover the repair because my VIN is not on the active recall list. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle: 2019 Land Rover Range Rover Sport HSE While driving approximately 65-70 mph, a red battery/charging warning appeared instructing me to pull over immediately. Within approximately 3-5 minutes, the vehicle rapidly lost electrical power and became completely disabled while driving. EVERYTHING in my car started shutting down; no air, no lights, no steering. Steering and vehicle functions became inoperable and the vehicle required towing. The repair facility diagnosed a charging-system malfunction. Diagnostic notes stated the alternator was only producing approximately 11.2 volts and was not charging the battery. The repair facility also documented that the alternator was saturated in engine oil due to leaking valve covers and oil filter housing components. Repairs included replacement of the alternator, valve covers, oil filter housing, gaskets, coolant-related components, and associated labor under Land Rover repair procedures. I am submitting this complaint because the sudden loss of electrical power while driving at highway speed created a serious safety concern. The only thing that saved me for an accident is the high speed I was traveling coasted my car to the exit as an 18-wheeler truck was on the side and behind me.

Vehicle experienced sudden and complete shutdown while driving immediately after crossing railroad tracks. Dashboard warning displayed “battery failure.” Vehicle would not restart and would not shift into neutral, leaving it immobilized in traffic. Police department called and traffic was managed by 2 police officers. Vehicle was stuck on roadway and required manual override procedure (unknown to owner) to shift into neutral before being pushed off roadway. Vehicle was towed 250 miles. Dealership has indicated hybrid battery/system failure and ordered replacement battery. Concern: Sudden total loss of propulsion and inability to shift into neutral creates serious roadway safety hazard. If this had occurred seconds earlier, vehicle could have been immobilized directly on railroad tracks. Request investigation into hybrid battery/system failures causing sudden total shutdown without safe-mode capability.

- I purchased my car in October 2022 and I have had a Coolant level low notification on my dashboard in December 2022. I then filled the coolant myself. - The warning notification showed up again after about 3 weeks in January 2023. I then took it to Land Rover Frisco Service and Parts Center on 1/25/2023 to get it get it inspected. They said they found 'Turbo Coolant Inlet and Outlet Pipes Leaking, Replace Turbo Coolant INLET Pipe and Replace Turbo Outlet Coolant Pipe' (exact words from the service note). - However, the SAME issue came back again after about 6 months, when I call them back for repair - they said I will have to pay it out of my pocket since my warranty has run out. - I asked them how much the cost would be, and they said to diagnose they would charge me $260 and then whatever amount the repair service would cost. As I could not afford it, I started re-filling the coolant whenever the car is giving me the 'coolant low' warning sign. And I have been doing that for the past good year or so. - I now some vehicles with the same year and model have been re-called for the specific safety issue that I am experiencing, However my vehicle is not part of the re-call. - I called them Land Rover this morning to request if they can fix my car for free, and they said since this car is not part of the re-called cars, I will have to pay for the fix. - I strongly believe this car should be part of the re-call as well.

On Monday, October 28, 2024, while driving on [XXX] [XXX] from McKinney, TX, to Irving, TX, a red oil can light appeared on my vehicle's dashboard. Shortly after, the car struggled to accelerate. I pulled over, and white smoke began coming through the dashboard vents. Noticing a strong smell, my daughter and I exited the vehicle. We observed fluid leaking on the ground and smoke intensifying. Soon after, flames engulfed the vehicle's undercarriage. The entire car was consumed by fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)