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2017 Land Rover Range Rover Evoque

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Land Rover Range Rover Evoque do not stand out strongly from the model-year median of 29.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 19 of 50 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports1 injury reports

What owners actually said

50 reports
2,643 miles · Jan 7, 2021
Electrical SystemPower Train

TL* THE CONTACT OWNS A 2017 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL SENSOR FAILURES WITH SEVERAL WARNING MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO LAND ROVER PARAMUS (405 NJ-17, PARAMUS, NJ 07652) WHERE THE VEHICLE WAS SERVI…

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TL* THE CONTACT OWNS A 2017 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL SENSOR FAILURES WITH SEVERAL WARNING MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO LAND ROVER PARAMUS (405 NJ-17, PARAMUS, NJ 07652) WHERE THE VEHICLE WAS SERVICED FOR EACH FAILURE. ON ONE OCCASION, THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING WITH THE ACCELERATOR PEDAL DEPRESSED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE THE VEHICLE REPAIRED AGAIN. RECENTLY, THE CONTACT STATED THAT THE STALLING FAILURE RECURRED, AND THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE IT REMAINED IN THE DEALER POSSESSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,643.

NHTSA ODI #11386993

Mileage unknown · Dec 21, 2020
Unknown Or Other

THE GEARS ON MY RANGE ROVER KEEPS GETTING STUCK. THE GEARS RARELY WILL TURN ON THE KNOB AND HAS CAUSED THE GEARS TO GET STUCK WHEN DRIVING OR STOP THE CAR. SOMETIMES I PUT THE CAR IN PARK AND THE CAR KEEPS MOVING. I HAVE TOOK THE CAR TO RANGE ROVER SEVERAL TIMES AND WAS TOLD NOTHING IS WRONG. I DISAGREE FOR I BOUGHT THE RANGE RO…

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THE GEARS ON MY RANGE ROVER KEEPS GETTING STUCK. THE GEARS RARELY WILL TURN ON THE KNOB AND HAS CAUSED THE GEARS TO GET STUCK WHEN DRIVING OR STOP THE CAR. SOMETIMES I PUT THE CAR IN PARK AND THE CAR KEEPS MOVING. I HAVE TOOK THE CAR TO RANGE ROVER SEVERAL TIMES AND WAS TOLD NOTHING IS WRONG. I DISAGREE FOR I BOUGHT THE RANGE ROVER JULY 2020 AND SINCE THEN HAS HAD MANY PROBLEMS WITH THE GEARS.

NHTSA ODI #11384485

Mileage unknown · Sep 12, 2020
Structure

MY FRONT BUMPER HAS DEVELOPED A CRACK ALONG WHERE IT MEETS THE FRONT FENDER (MY17 EVOQUE) - I HAVEN'T HIT ANYTHING AND THERE'S NO SIGN OF ANY IMPACT FROM ANOTHER VEHICLE

NHTSA ODI #11354598

22,000 miles · Jan 27, 2020
Engine

WE LEASED FROM ROSENTHAL JAGUAR/LAND ROVER IN VIENNA, VA ON JANUARY 7, 2018 A 2017 LAND ROVER RR EVOQUE. WE LEASED THE VEHICLE FOR USE BY OUR SON, WHO IS A PH.D. STUDENT. DURING THE PAST YEAR, OUR SON HAS HAD TWO POTENTIALLY LIFE-THREATENING INCIDENTS WITH THE VEHICLE. ON FEBRUARY 16, 2019 WHILE DRIVING THE RANGE ROVER ON HWY 47…

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WE LEASED FROM ROSENTHAL JAGUAR/LAND ROVER IN VIENNA, VA ON JANUARY 7, 2018 A 2017 LAND ROVER RR EVOQUE. WE LEASED THE VEHICLE FOR USE BY OUR SON, WHO IS A PH.D. STUDENT. DURING THE PAST YEAR, OUR SON HAS HAD TWO POTENTIALLY LIFE-THREATENING INCIDENTS WITH THE VEHICLE. ON FEBRUARY 16, 2019 WHILE DRIVING THE RANGE ROVER ON HWY 476 NEAR PHILADELPHIA, WHEN HE ACCELERATED, THE ENGINE CUT OUT, LEAVING HIM TRAVELING AT A SUBSTANTIAL RATE OF SPEED ON A HIGHWAY WITHOUT POWER. A LIGHT APPEARED ON THE DASHBOARD READING "GEAR BOX FAULT". MY SON WAS ABLE TO PULL TO THE SIDE OF THE HIGHWAY (BUT ONLY AT A PLACE WHERE IT WAS EXTREMELY DANGEROUS TO BE). JAGUAR RANGE ROVER ROADSIDE ASSISTANCE WAS CONTACTED. IT TOOK APPROXIMATELY FOUR HOURS FOR ROADSIDE ASSISTANCE TO COME. ALL THE WHILE MY SON WAS STANDING OUTSIDE THE CAR IN FREEZING WEATHER IN A SITUATION THAT EXPOSED HIM TO CONSIDERABLE DANGER. THE CAR WAS TOWED TO ALLENTOWN RANGE ROVER WHERE THE PROBLEM WAS DIAGNOSED AS A FAULT FROM A CELENOID IN THE TRANSMISSION. REPAIR WORK WAS DONE AND THE PROBLEM, WE WERE TOLD, WAS CORRECTED. HOWEVER, THE SAME PROBLEM OCCURRED AGAIN ON DECEMBER 14, 2019, WHILE MY SON WAS DRIVING ON HWY I-95 NORTH OF RICHMOND, VA. MY SON STEPPED ON THE GAS, AND THE ENGINE STOPPED RESPONDING, "GEAR BOX FAULT" APPEARED ON THE DASHBOARD. MY SON, FORTUNATELY, WAS ABLE TO COAST TO THE SIDE OF THE ROAD WHERE HE CALLED ROADSIDE ASSISTANCE. THIS TIME HE WAS ABLE TO RESTART THE CAR BEFORE ROADSIDE ASSISTANCE ARRIVED. WE THEN PROMPTLY REPORTED THE MATTER TO ROSENTHAL JAGUAR/LAND ROVER, SPEAKING TO A MR. MOHAMMAD NORESTANI. NEITHER MY SON, MY WIFE, NOR I FEEL COMFORTABLE DRIVING THIS VEHICLE. TWICE THE ENGINE CUT OUT WHILE THE CAR WAS TRAVELING ON A MAJOR HIGHWAY AND IN BOTH INSTANCES, MY SON'S LIFE WAS POTENTIALLY PUT AT RISK BY THIS PROBLEM. PLEASE SEE OUR REMAINING NOTES IN PDF ATTACHED. MPH AND MILEAGE IS APPROXIMATE.

NHTSA ODI #11302287

13,700 miles · Nov 16, 2019
StructureVisibility/wiper

WHILE DRIVING WATER BEGAN LEAKING THROUGH THE TOP PORTION OF THE HEADLINER RIGHT IN FRONT OF THE DRIVERS FIELD OF VISION. A RUN THROUGH A CAR WASH CLEARLY DISPLAYED WHERE THE LEAK IS COMING FROM. WHAT STARTED AS DRIPS IS NOW WORSE AND DETERIORATING. WE HAVE TO PULL THE CAR INTO THE GARAGE WHEN IT'S RAINING BECAUSE IT'S UNDRIVABL…

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WHILE DRIVING WATER BEGAN LEAKING THROUGH THE TOP PORTION OF THE HEADLINER RIGHT IN FRONT OF THE DRIVERS FIELD OF VISION. A RUN THROUGH A CAR WASH CLEARLY DISPLAYED WHERE THE LEAK IS COMING FROM. WHAT STARTED AS DRIPS IS NOW WORSE AND DETERIORATING. WE HAVE TO PULL THE CAR INTO THE GARAGE WHEN IT'S RAINING BECAUSE IT'S UNDRIVABLE. THIS CAR WAS PURCHASED LESS THAN 5 MONTHS AGO FROM A HUGE JAGUAR/LANDROVER DEALERSHIP. .

NHTSA ODI #11280454

13,456 miles · Nov 16, 2019
Electrical SystemExterior LightingUnknown Or Other

THE INSTRUMENT CLUSTER SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP. UPON RELEASE OF THE BRAKE PEDAL, THE CAR DID NOT RESTART AND DRIVER EXIT CONDITIONS DID NOT EXIST. AFTER A FULL POWER DOWN AND MANUAL RESTART OF THE IGNITION, THE AUTO STOP/START FUNCTION NO LONGER WORKS. THIS IS A FUNDAMENTAL ELECTRICAL PROBLEM

NHTSA ODI #11280452

Mileage unknown · Sep 16, 2019
Engine

WITHIN THE LAST 5 MONTHS THE VEHICLE HAS BEEN IN THE DEALERSHIP MORE THAN IN MY POSSESSION. THE VEHICLE IS COVERED UNDER THE MANUFACTURERS WARRANTY BUT FOR SOME REASON OVER THE COURSE OF 5 MONTHS THEY (LAND ROVER) CANNOT FIX MY WIFE'S CAR. THE CHECK ENGINE LIGHT KEEPS COMING ON AND WHEN WE TAKE IT TO LAND ROVER THEY SAY THEY HA…

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WITHIN THE LAST 5 MONTHS THE VEHICLE HAS BEEN IN THE DEALERSHIP MORE THAN IN MY POSSESSION. THE VEHICLE IS COVERED UNDER THE MANUFACTURERS WARRANTY BUT FOR SOME REASON OVER THE COURSE OF 5 MONTHS THEY (LAND ROVER) CANNOT FIX MY WIFE'S CAR. THE CHECK ENGINE LIGHT KEEPS COMING ON AND WHEN WE TAKE IT TO LAND ROVER THEY SAY THEY HAVE FIXED THE PROBLEM ONLY FOR THE VEHICLE TO BE BACK IN THE SHOP AGAIN FOR THE SAME ISSUE. ONCE AGAIN MY 2017 RANGE ROVER EVOQUE HAS THE CHECK ENGINE LIGHT COMING ON. ON 9/12 WE RECEIVED A TEXT MESSAGE AFTER 3 WEEKS OF NO COMMUNICATION FROM LAND ROVER HUNTINGTON ADVISING THAT THEY ARE "STILL WORKING WITH TECHNICAL ASSISTANCE TO FURTHER DIAGNOSIS THE VEHICLE". TO ADD INSULT TO INJURY SINCE THAT TIME WE RECEIVE A REQUEST TO AUTHORIZE REPLACING THE "BRAKE PADS AND ROTORS"ON A CAR THAT RECENTLY WENT THROUGH INSPECTION AND HAS LESS THAN 30K MILES ON IT. THIS IS VERY INSULTING AS 1) WE STILL HAVE NOT BEEN CALLED AND SPOKEN TO ANYONE REGARDING WHAT'S ACTUALLY WRONG WITH THE VEHICLE. 2) THE CAR WAS NOT PUT IN FOR THIS SERVICE. WHY AREN'T THEY FOCUSING ON THE PROBLEM? ON FRIDAY WE RECEIVED YET ANOTHER TEXT FROM THEM (NO CALL) AND WERE TOLD THAT THE ENGINE NOW REQUIRES REPLACEMENT AND THAT IT WOULD BE ANOTHER FEW WEEKS BEFORE WE HAD OUR CAR RETURNED. AGAIN HOW IS THE ENGINE BAD ON A 2017 CAR THAT HAS SUCH LOW MILES? THIS ENTIRE PROCESS WITH THEIR CUSTOMER SERVICE, NOT RECEIVING A CALL BUT TEXT MESSAGES TO DISCUSS WHATS ACTUALLY WRONG WITH THE CAR TO NOW BEING TOLD ITS THE ENGINE MAKES THIS CAR UNSAFE AND HAS DRASTICALLY DIMINISHED ITS RESALE VALUE. SADLY NO ONE FROM THEIR CORPORATE DIVISION IS ATTEMPTING TO HELP, ACCOMMODATE OR MAKE US WHOLE IN ANYWAY. THERE ARE OTHER BLOGS OUT THERE THAT THE SAME THINGS HAS OCCURRED. I'M DEEPLY DISAPPOINTED IN THEIR BRAND AND CONCERNED ABOUT THE SAFETY OF THIS VEHICLE FOR MY WIFE.

NHTSA ODI #11255784

22,000 miles · Sep 10, 2019
Structure

THE FRONT BUMPER COVER IS CRACKED WHERE IT MEETS THE FRONT FENDER. NO IMPACT TO CAUSE CRACKING. THIS IS IDENTICAL TO A TSB FOR AN EARLIER MODEL YEAR - LTB00738NAS3

NHTSA ODI #11254558

Mileage unknown · May 14, 2019
Power Train

I AM WRITING IN REGARDS WITH MY CAR. THIS CAR HAS BEEN GIVING ME HUGE PROBLEMS WITH HESITATION. I HAVE COME CLOSE TO HAVING FATAL CRASHES TWICE THIS MONTH DUE TO THIS PROBLEM. I HAVE TAKEN THE CAR TO THE RANGE ROVER DEALERSHIP GARAGE TWICE AND THEY SAID THEY HAD FIXED IT BUT I AM STILL EXPERIENCING THE SAME PROBLEM. THE TRANSMIS…

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I AM WRITING IN REGARDS WITH MY CAR. THIS CAR HAS BEEN GIVING ME HUGE PROBLEMS WITH HESITATION. I HAVE COME CLOSE TO HAVING FATAL CRASHES TWICE THIS MONTH DUE TO THIS PROBLEM. I HAVE TAKEN THE CAR TO THE RANGE ROVER DEALERSHIP GARAGE TWICE AND THEY SAID THEY HAD FIXED IT BUT I AM STILL EXPERIENCING THE SAME PROBLEM. THE TRANSMISSION CAN UNEXPECTEDLY SHIFT INTO NEUTRAL WHILE DRIVING.

NHTSA ODI #11207642

45,896 miles · Mar 18, 2019
EnginePower TrainVehicle Speed Control

I WAS DRIVING IN THE LEFT LANE OF A MAJOR HIGHWAY AT 65 MPH AND WAS BRAKING SLIGHTLY FOR TRAFFIC AND THE CAR SUDDENLY LOST POWER AND GEARBOX FAULT AND PARKING BREAK FAULT STARTED FLASHING. I HAD TO CUT OFF THREE LANES OF MOVING TRAFFIC TO GET TO A SHOULDER. THE CAR WAS STUCK IN DRIVE BUT WOULD NOT ACCELERATE. WE SHUT THE IGNI…

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I WAS DRIVING IN THE LEFT LANE OF A MAJOR HIGHWAY AT 65 MPH AND WAS BRAKING SLIGHTLY FOR TRAFFIC AND THE CAR SUDDENLY LOST POWER AND GEARBOX FAULT AND PARKING BREAK FAULT STARTED FLASHING. I HAD TO CUT OFF THREE LANES OF MOVING TRAFFIC TO GET TO A SHOULDER. THE CAR WAS STUCK IN DRIVE BUT WOULD NOT ACCELERATE. WE SHUT THE IGNITION AND THE CAR BECAME STUCK IN PARK. I HAD BEEN COMPLAINING OF NOISES AND A POOR PERFORMANCE FOR MONTHS WITH NO RESOLUTION. THE CAR SAT AT THE DEALERSHIP OF PURCHASE FOR 2 DAYS WITHOUT AN ANSWER BEFORE BEING MOVED TO ANOTHER DEALED THAT HAS STATED IT NEEDS A GEARBOX MODULE.

NHTSA ODI #11189719

Official recalls

2

16V941000 · Air Bags:frontal:passenger Side:inflator Module

Dec 29, 2016

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016 Land Rover Range Rover and Range Rover Sport vehicles and 2017 Range Rover Evoque vehicles. The affected vehicles have a front passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.

Consequence & remedy

Consequence: In the event of a crash of sufficient severity, the front passenger air bag may not deploy as required, increasing the risk of injury.

Remedy: Land Rover will notify owners, and dealers will replace the front passenger air bag, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P094.

16V889000 · Suspension:front:control Arm:lower Arm

Dec 9, 2016

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2016-2017 Land Rover Discovery Sport vehicles manufactured May 30, 2016, to August 24, 2016, and 2016-2017 Range Rover Evoque vehicles manufactured June 7, 2016, to August 26, 2016. The affected vehicles have front lower control arm fasteners that may fail due to an assembly error, possibly resulting in separation of the steering knuckle.

Consequence & remedy

Consequence: If the fasteners were to fail causing the knuckle to separate, vehicle handling may be affected, increasing the risk of a crash.

Remedy: Land Rover will notify owners, and dealers will replace the hardware that connects the front lower control arm to the knuckle, free of charge. The recall began on January 27, 2017. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is Q650/Q651.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.