NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
64 reports73,000 miles · Dec 14, 2019
Exterior Lighting
I WAS DRIVING THE SPEED LIMIT OF 70 MPH, WHEN BOTH HEADLIGHTS SUDDENLY WENT OUT. I HAD A MECHANIC EVALUATE IT. HE FOUND 4 ENGINE CODES & 3 OTHER CODES (1 A LOW BEAM HEADLAMP CODE) & ADVISED THERE WAS A PROBLEM LAND ROVER HAD TO EVALUATE. I CALLED CAPE FEAR LAND ROVER IN WILMINGTON, NC AS THE EXTENDED WARRANTY STILL APPLIED, EXPL…
Read full complaint
I WAS DRIVING THE SPEED LIMIT OF 70 MPH, WHEN BOTH HEADLIGHTS SUDDENLY WENT OUT. I HAD A MECHANIC EVALUATE IT. HE FOUND 4 ENGINE CODES & 3 OTHER CODES (1 A LOW BEAM HEADLAMP CODE) & ADVISED THERE WAS A PROBLEM LAND ROVER HAD TO EVALUATE. I CALLED CAPE FEAR LAND ROVER IN WILMINGTON, NC AS THE EXTENDED WARRANTY STILL APPLIED, EXPLAINED THE ISSUE. THE NEXT DAY I WAS TOLD THE BULBS HAD BLOWN WAS NOT A WARRANTY ISSUE. I ASKED HOW BOTH WENT OUT SIMULTANEOUSLY, & IF ALL CODES WERE REPAIRED. I WAS TOLD "BOTH BULBS BLOW SIMULTANEOUSLY ALL THE TIME" I AGAIN ASKED IF ALL CODES HAD BEEN REPAIRED, I WAS TOLD "THERE AREN'T ANY OTHER CODES." I ADVISED I HAD A PICTURE OF THE CODES ON MY PHONE. I WAS THEN TOLD "OH, I'LL CALL YOU BACK." I HEARD NOTHING UNTIL I CALLED THE NEXT DAY TO CHECK ON MY CAR. AT THAT TIME I WAS TOLD OF A KNOWN ISSUE WITH A FAULTY WIRING HARNESS CAUSING BOTH LIGHTS TO BLOW, BUT THE REPAIR PART WAS NO LONGER MADE, & MY ONLY OPTION WAS TO REPLACE THE BULBS EACH TIME THEY BLOW. I EXPRESSED MY CONCERN FOR THE SAFETY OF ME & MY FAMILY. I WAS TOLD "I'LL CHECK ON IT & CALL YOU BACK." THE NEXT DAY AFTER HEARING NOTHING, I AGAIN CALLED. I WAS TOLD THE WIRING HARNESS WAS NO LONGER MADE & THE ENTIRE HEADLIGHT ASSEMBLY HAD TO BE REPLACED BUT WOULD BE COVERED BY THE WARRANTY. TODAY THE DEALER IS SAYING THE WARRANTY DOES NOT COVER "ILLUMINATION" & I WOULD HAVE TO PAY $1100 TO FIX THE ISSUE. THE WARRANTY COMPANY SAYS THEY DON'T COVER HEADLIGHTS OR BULBS, BUT THE DEALER NEEDS TO RESUBMIT AS AN ELECTRICAL ISSUE AND IT WOULD BE COVERED. THE LR DEALER SAYS THEY CALLED TO RESUBMIT AND WAS DENIED, THE WARRANTY CO. STATES THE DEALER NEVER CALLED BACK. THE DEALER STILL HAS MY CAR, I STILL HAVE NO HEADLIGHTS, AND THE SAFETY OF MYSELF AND MY FAMILY ARE AT GREAT RISK AS WE NEVER KNOW WHEN THE LIGHTS ARE GOING TO BLOW. THIS IS A KNOWN ISSUE, AND LAND ROVER REFUSES TO CORRECT IT.
NHTSA ODI #11288984
47,000 miles · Nov 6, 2019
Engine
LOSS OF POWER. HIGH RPM, ECO MODE NOT WORKING. CHECK ENGINE LIGHT ON WITH CODE FOR TURBO LOSS OF POWER. ONLY 47K MILES. WILL NOT SHIFT PROPERLY. MAJOR POWER LOSS
NHTSA ODI #11278366
69,000 miles · Nov 3, 2019
Engine
TURBO BLOWS UP/GOES OUT WHILE DRIVING. MAKING INCLINED SPEEDS HARD TO REACH TO MOVE OUT OF WAY OF VEHICLES. HAS NO PEP BEHIND IT.
NHTSA ODI #11277829
Mileage unknown · Oct 22, 2019
Electrical SystemEngineSeats
ECO START/STOP IS NOT WORKING. THE REAR SEATS SINCE DAY 1 BEEN RATTLING. THE DEALER WRAPPED THE HOOK WITH SOMETHING TO MAKE IT TIGHT.
NHTSA ODI #11270137
15,000 miles · Sep 24, 2019
Electrical System
TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER EVOQUE. SOON AFTER THE VEHICLE WAS PURCHASED, THE CONTACT STATED THAT THE ECO BUTTON WOULD NOT FUNCTION. THE CONTACT TOOK THE VEHICLE TO LAND ROVER SAN ANTONIO (13660 I-10, SAN ANTONIO, TX 78249, 210-561-4900) AND WAS INFORMED THAT THE FAILURE WAS DUE TO AN ELECTRICAL SHORT. THE…
Read full complaint
TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER EVOQUE. SOON AFTER THE VEHICLE WAS PURCHASED, THE CONTACT STATED THAT THE ECO BUTTON WOULD NOT FUNCTION. THE CONTACT TOOK THE VEHICLE TO LAND ROVER SAN ANTONIO (13660 I-10, SAN ANTONIO, TX 78249, 210-561-4900) AND WAS INFORMED THAT THE FAILURE WAS DUE TO AN ELECTRICAL SHORT. THE CONTACT WAS GIVEN A QUOTE OF $1,000 FOR THE REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
NHTSA ODI #11257741
47,000 miles · Jul 1, 2019
Power TrainService Brakes
CAR SWITCHING INTO NEUTRAL RANDOMLY AND BRAKES DO NOT ENGAGE IMMEDIATELY/LAG IN RESPONSE AFTER ENGAGING BRAKE PEDAL.
NHTSA ODI #11228717
75,000 miles · May 28, 2019
Electrical SystemService BrakesStructureCrashInjury
THE ENGINE WAS RUNNING AND THE VEHICLE WAS IN PARK AND I EXITED THE VEHICLE. I WENT INSIDE AN ADJACENT BUILDING FOR APPROXIMATELY 1 MINUTE. I RETURNED TO THE VEHICLE AND OPENED THE FRONT PASSENGER SIDE DOOR. I PICKED UP MY KEY FOB AND PRESSED THE IGNITION BUTTON TO TURN OFF THE ENGINE. WHEN THE ENGINE TURNED OFF THE VEHICLE B…
Read full complaint
THE ENGINE WAS RUNNING AND THE VEHICLE WAS IN PARK AND I EXITED THE VEHICLE. I WENT INSIDE AN ADJACENT BUILDING FOR APPROXIMATELY 1 MINUTE. I RETURNED TO THE VEHICLE AND OPENED THE FRONT PASSENGER SIDE DOOR. I PICKED UP MY KEY FOB AND PRESSED THE IGNITION BUTTON TO TURN OFF THE ENGINE. WHEN THE ENGINE TURNED OFF THE VEHICLE BEGAN TO ROLL AWAY AND STRUCK A PARKED CAR AND PINNED ME BETWEEN THE VEHICLE AND THE OPENED PASSENGER SIDE DOOR. MY HAND WAS PRESSED BETWEEN THE CAR DOOR AND A LIGHT POLE IN THE PARKING LOT. THE TOW TRUCK DRIVER SAT IN THE DRIVER'S SEAT AND PRESSED THE ENGINE BUTTON AND THE GEAR SHIFTER EMERGED AND WAS IN THE PARK POSITION. THE TOW TRUCK DRIVER THEN SHIFTED THE VEHICLE TO NEUTRAL AND THE VEHICLE WOULD NOT MOVE. THE PARKING BRAKE CONTINUED TO ENGAGE AND THE TIRES WOULD NOT ROLL FREELY.
NHTSA ODI #11210416
19,000 miles · Mar 30, 2019
Seat BeltsStructureWheelsFire
I PARKED MY CAR AT THE DOG PARK AND WAS THERE FOR ABOUT 30 MINUTES. WHEN I CAME OUT MY CAR WAS ENGULFED IN FLAMES. TOTAL LOSS BY THE TIME THE FIREFIGHTERS WERE DONE FIGHTING THE BLAZE. .
NHTSA ODI #11192562
65,000 miles · Mar 29, 2019
Engine
JUST PURCHASED MY CAR IN JULY 2018. WAS A PREVIOUS LEASED CAR WITH REGUIAR MAINTENANCE. I WAS DRIVING ON THE HIGHWAY AND MY CAR SUDDENLY WOULD NOT SHIFT GEARS NO PICKUP IN THE CAR. LUCKILY I WAS ABLE TO PULL TO SIDE OF THE ROAD TO PREVENT AN ACCIDENT AND TURN CAR OFF AND BACK ON AGAIN. CHECK ENGINE LIGHT CAME ON. WAS ABLE TO DRI…
Read full complaint
JUST PURCHASED MY CAR IN JULY 2018. WAS A PREVIOUS LEASED CAR WITH REGUIAR MAINTENANCE. I WAS DRIVING ON THE HIGHWAY AND MY CAR SUDDENLY WOULD NOT SHIFT GEARS NO PICKUP IN THE CAR. LUCKILY I WAS ABLE TO PULL TO SIDE OF THE ROAD TO PREVENT AN ACCIDENT AND TURN CAR OFF AND BACK ON AGAIN. CHECK ENGINE LIGHT CAME ON. WAS ABLE TO DRIVE TO AN AUTHORIZED LAND ROVER DEALER TO WHICH THEY STATE TURBOCHARGER HAS AN INTERNAL DEFECT AND A COMMON PROBLEM WITH MY MAKE AND MODEL CAR.
NHTSA ODI #11192381
84,000 miles · Mar 14, 2019
Engine
THE TURBO FAILED AT 42000 MILES, WAS REPLACED UNDER WARRANTY BY RANGE ROVER OF PORTLAND. THE TURBO HAS FAILED AGAIN AT 84000 MILES. BOTH FAILURES OCCURRED WHILE DRIVING ON A HIGHWAY PASSING ANOTHER VEHICLE AT APPROXIMATELY 65 MPH. I HAVE BEEN ADVISED BY AN AUTHORIZED RANGE ROVER REPAIRMAN. MESSER AUTOWERKS OF KENNEWICK, WA. THAT…
Read full complaint
THE TURBO FAILED AT 42000 MILES, WAS REPLACED UNDER WARRANTY BY RANGE ROVER OF PORTLAND. THE TURBO HAS FAILED AGAIN AT 84000 MILES. BOTH FAILURES OCCURRED WHILE DRIVING ON A HIGHWAY PASSING ANOTHER VEHICLE AT APPROXIMATELY 65 MPH. I HAVE BEEN ADVISED BY AN AUTHORIZED RANGE ROVER REPAIRMAN. MESSER AUTOWERKS OF KENNEWICK, WA. THAT THE TURBOS FOR THE EVOQUE AND LR2 HAVE A DESIGN FLAW, THERE IS AN INTERNAL COMPONENT THAT BREAKS OFF AND CAUSES THE TURBO TO FAIL. I RESEARCHED WITH YOUR WEBSITE AND RANGE ROVER THERE IS NO RECALL IN PLACE FOR MY MODEL AN YEAR
NHTSA ODI #11186830
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Illustration