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2004 Land Rover New Range Rover

Owner reports · Recalls · Investigations

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There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

27 reports with mileage · 7 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Equipment. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports1 injury reports

Fuel/propulsion System complaints

2 reports
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Mileage unknown · Dec 8, 2017
Electronic Stability Control (esc)Fuel/propulsion SystemSteering

I HAVE TO REPLACE MY FUEL PUMP TWO TIMES IT COST ME OVER $2,000 AND NOW MY STEERING COLUMN ISN'T WORKING MY KEY WON'T TURN I TESTED IT BY TAKING THE FUSE OUT AND DISCONNECTING THE BATTERY STILL NOTHING WENT TO A CURRENT RANGE ROVER SPOT AND THEY SAID THAT'S COMMON IN THOSE VEHICLES WITH THE STEERING COLUMN GOING OUT WHICH MAKES …

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I HAVE TO REPLACE MY FUEL PUMP TWO TIMES IT COST ME OVER $2,000 AND NOW MY STEERING COLUMN ISN'T WORKING MY KEY WON'T TURN I TESTED IT BY TAKING THE FUSE OUT AND DISCONNECTING THE BATTERY STILL NOTHING WENT TO A CURRENT RANGE ROVER SPOT AND THEY SAID THAT'S COMMON IN THOSE VEHICLES WITH THE STEERING COLUMN GOING OUT WHICH MAKES THE KEY NOT TURN I HOPE THAT YOU GUYS CAN REALLY RESOLVE THIS SITUATION BECAUSE FOR THIS TO BE AN OLD VEHICLE I'M SPENDING A LOT OF MONEY OUT OF MY POCKET THANK YOU

NHTSA ODI #11053578

119,700 miles · Jul 15, 2015
Fuel/propulsion System

THE CATALYTIC CONVERTER ON MY CAR HAS A KNOWN DEFECT WHICH WAS COVERED UNDER LAND ROVER EXTENDED WARRANT PROGRAM Q058. ON MY SPECIFIC CAR, THE WARRANTY PERIOD EXPIRED ON MAY 11, 2015. AN INDEPENDENT MECHANIC DIAGNOSED A BAD CATALYTIC CONVERTER ON MY CAR IN FEB 04, 2014 AND TOLD ME ABOUT THE EXTENDED WARRANT PROGRAM COVERING TH…

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THE CATALYTIC CONVERTER ON MY CAR HAS A KNOWN DEFECT WHICH WAS COVERED UNDER LAND ROVER EXTENDED WARRANT PROGRAM Q058. ON MY SPECIFIC CAR, THE WARRANTY PERIOD EXPIRED ON MAY 11, 2015. AN INDEPENDENT MECHANIC DIAGNOSED A BAD CATALYTIC CONVERTER ON MY CAR IN FEB 04, 2014 AND TOLD ME ABOUT THE EXTENDED WARRANT PROGRAM COVERING THIS KNOWN ISSUE. I MADE SEVERAL ATTEMPTS TO SCHEDULE AN APPOINTMENT WITH LAND ROVER MANHATTAN DEALERSHIP BUT WASN'T SUCCESSFUL IN GETTING AN APPOINTMENT UNTIL AFTER THE WARRANTY EXPIRED. LAND ROVER IS REFUSING TO COVER THE REPAIR AND I HAVE BEEN TOSSED BACK AND FORTH BETWEEN THE LAND ROVER DEALER AND CORPORATE OFFICE. I THINK LAND ROVER WAITED UNTIL AFTER THE WARRANTY EXPIRED SO THEY CAN AVOID PAYING FOR THE REPAIR.

NHTSA ODI #10734330

Official recalls

1

04V554000 · Electronic Stability Control:automatic (asc)

Nov 19, 2004

CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH DYNAMIC STABILITY CONTROL MAY HAVE BEEN FITTED WITH A YAW RATE SENSOR THAT HAS INTERNALLY DELAMINATED, WHICH COULD ACTUATE THE SYSTEM INCORRECTLY.

Consequence & remedy

Consequence: THIS COULD RESULT IN UNEVEN AND UNEXPECTED APPLICATION OF THE BRAKES, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE VEHICLES TO DETERMINE IF THEY CONTAIN A SUSPECT SENSOR, AND IF NECESSARY, REPLACE THE SENSOR. THE RECALL BEGAN ON APRIL 15, 2005. OWNERS SHOULD CONTACT LAND ROVER AT 1-800-637-6837.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA07012 · Front Diff. / Propeller Shaft Failure

Opened Aug 14, 2007 · Closed Dec 10, 2008

Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:axle Assembly:axle Shaft; Power Train:driveline; Power Train:driveline:differential Unit; Power Train:driveline:driveshaft

SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.

Additional source detail variants (5)

Power Train:axle Assembly:axle Shaft

SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.

Power Train:axle Assembly

SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.

Power Train:driveline:differential Unit

SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.

Power Train:driveline:driveshaft

SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.

Power Train:driveline

SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.

PE07019 · Front Differential/driveshaft Failure

Opened Apr 4, 2007 · Closed Aug 15, 2007

Status: closed (inferred from source dates) · Power Train:axle Assembly:axle Shaft; Power Train:driveline:differential Unit; Power Train:driveline:driveshaft

IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED THAT THE PRIMARY CAUSE FOR THE MAJORITY OF THE REPORTED FRONT DIFFERENTIAL/DRIVE SHAFT FAILURES IS A MISALIGNMENT OF THE JOINT BETWEEN THE TWO COMPONENTS.CERTAIN LEVELS OF MISALIGNMENT MAY OVER TIME CAUSE AN UNEVEN WEAR OF THE SPLINES.CONTINUED WEAR OF THE SPLINES MAY RESULT IN A SHEARING OF THE SPLINES AND THE INABILITY OF THE DRIVESHAFT TO TRANSFER TORQUE TO THE FRONT DIFFERENTIAL. TO ADDRESS THE ISSUE IN THE FIELD, FORD INITIATED A SERVICE CAMPAIGN IN JUNE 2003 TO CORRECT THE MISALIGNMENT ISSUE AND, IF NECESSARY, REPLACE THE FRONT DRIVE SHAFT AND/OR DIFFERENTIAL.THE SERVICE CAMPAIGN COVERED MODEL YEAR (MY) 2003 AND MY 2004 VEHICLES BUILT FROM APRIL 18, 2002 THROUGH JULY 3, 2003.IN PRODUCTION, FORD INTRODUCED A CHANGE TO THE LUBRICATING GREASE OF THE JOINT IN FEBRUARY 2003 AND A CHANGE TO THE ASSEMBLY PLANT ALIGNMENT PROCESS IN JULY 2003 TO ADDRESS THE MISALIGNMENT AND WEAR ISSUE. ODI IDENTIFIED ONE CRASH RELATED TO THE ALLEGED DEFECT.THE CRASH INVOLVED A SUBJECT VEHICLE BEING STRUCK IN THE REAR AFTER BECOMING DISABLED BY A FRONT DIFFERENTIAL/DRIVESHAFT FAILURE AND PULLING TO THE SIDE OF THE ROAD. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-012) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES OF FRONT DIFFERENTIAL/DRIVESHAFT FAILURES IN THE SUBJECT VEHICLE POPULATION.

Additional source detail variants (3)

Power Train:axle Assembly:axle Shaft

IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED THAT THE PRIMARY CAUSE FOR THE MAJORITY OF THE REPORTED FRONT DIFFERENTIAL/DRIVE SHAFT FAILURES IS A MISALIGNMENT OF THE JOINT BETWEEN THE TWO COMPONENTS.CERTAIN LEVELS OF MISALIGNMENT MAY OVER TIME CAUSE AN UNEVEN WEAR OF THE SPLINES.CONTINUED WEAR OF THE SPLINES MAY RESULT IN A SHEARING OF THE SPLINES AND THE INABILITY OF THE DRIVESHAFT TO TRANSFER TORQUE TO THE FRONT DIFFERENTIAL. TO ADDRESS THE ISSUE IN THE FIELD, FORD INITIATED A SERVICE CAMPAIGN IN JUNE 2003 TO CORRECT THE MISALIGNMENT ISSUE AND, IF NECESSARY, REPLACE THE FRONT DRIVE SHAFT AND/OR DIFFERENTIAL.THE SERVICE CAMPAIGN COVERED MODEL YEAR (MY) 2003 AND MY 2004 VEHICLES BUILT FROM APRIL 18, 2002 THROUGH JULY 3, 2003.IN PRODUCTION, FORD INTRODUCED A CHANGE TO THE LUBRICATING GREASE OF THE JOINT IN FEBRUARY 2003 AND A CHANGE TO THE ASSEMBLY PLANT ALIGNMENT PROCESS IN JULY 2003 TO ADDRESS THE MISALIGNMENT AND WEAR ISSUE. ODI IDENTIFIED ONE CRASH RELATED TO THE ALLEGED DEFECT.THE CRASH INVOLVED A SUBJECT VEHICLE BEING STRUCK IN THE REAR AFTER BECOMING DISABLED BY A FRONT DIFFERENTIAL/DRIVESHAFT FAILURE AND PULLING TO THE SIDE OF THE ROAD. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-012) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES OF FRONT DIFFERENTIAL/DRIVESHAFT FAILURES IN THE SUBJECT VEHICLE POPULATION.

Power Train:driveline:differential Unit

IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED THAT THE PRIMARY CAUSE FOR THE MAJORITY OF THE REPORTED FRONT DIFFERENTIAL/DRIVE SHAFT FAILURES IS A MISALIGNMENT OF THE JOINT BETWEEN THE TWO COMPONENTS.CERTAIN LEVELS OF MISALIGNMENT MAY OVER TIME CAUSE AN UNEVEN WEAR OF THE SPLINES.CONTINUED WEAR OF THE SPLINES MAY RESULT IN A SHEARING OF THE SPLINES AND THE INABILITY OF THE DRIVESHAFT TO TRANSFER TORQUE TO THE FRONT DIFFERENTIAL. TO ADDRESS THE ISSUE IN THE FIELD, FORD INITIATED A SERVICE CAMPAIGN IN JUNE 2003 TO CORRECT THE MISALIGNMENT ISSUE AND, IF NECESSARY, REPLACE THE FRONT DRIVE SHAFT AND/OR DIFFERENTIAL.THE SERVICE CAMPAIGN COVERED MODEL YEAR (MY) 2003 AND MY 2004 VEHICLES BUILT FROM APRIL 18, 2002 THROUGH JULY 3, 2003.IN PRODUCTION, FORD INTRODUCED A CHANGE TO THE LUBRICATING GREASE OF THE JOINT IN FEBRUARY 2003 AND A CHANGE TO THE ASSEMBLY PLANT ALIGNMENT PROCESS IN JULY 2003 TO ADDRESS THE MISALIGNMENT AND WEAR ISSUE. ODI IDENTIFIED ONE CRASH RELATED TO THE ALLEGED DEFECT.THE CRASH INVOLVED A SUBJECT VEHICLE BEING STRUCK IN THE REAR AFTER BECOMING DISABLED BY A FRONT DIFFERENTIAL/DRIVESHAFT FAILURE AND PULLING TO THE SIDE OF THE ROAD. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-012) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES OF FRONT DIFFERENTIAL/DRIVESHAFT FAILURES IN THE SUBJECT VEHICLE POPULATION.

Power Train:driveline:driveshaft

IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED THAT THE PRIMARY CAUSE FOR THE MAJORITY OF THE REPORTED FRONT DIFFERENTIAL/DRIVE SHAFT FAILURES IS A MISALIGNMENT OF THE JOINT BETWEEN THE TWO COMPONENTS.CERTAIN LEVELS OF MISALIGNMENT MAY OVER TIME CAUSE AN UNEVEN WEAR OF THE SPLINES.CONTINUED WEAR OF THE SPLINES MAY RESULT IN A SHEARING OF THE SPLINES AND THE INABILITY OF THE DRIVESHAFT TO TRANSFER TORQUE TO THE FRONT DIFFERENTIAL. TO ADDRESS THE ISSUE IN THE FIELD, FORD INITIATED A SERVICE CAMPAIGN IN JUNE 2003 TO CORRECT THE MISALIGNMENT ISSUE AND, IF NECESSARY, REPLACE THE FRONT DRIVE SHAFT AND/OR DIFFERENTIAL.THE SERVICE CAMPAIGN COVERED MODEL YEAR (MY) 2003 AND MY 2004 VEHICLES BUILT FROM APRIL 18, 2002 THROUGH JULY 3, 2003.IN PRODUCTION, FORD INTRODUCED A CHANGE TO THE LUBRICATING GREASE OF THE JOINT IN FEBRUARY 2003 AND A CHANGE TO THE ASSEMBLY PLANT ALIGNMENT PROCESS IN JULY 2003 TO ADDRESS THE MISALIGNMENT AND WEAR ISSUE. ODI IDENTIFIED ONE CRASH RELATED TO THE ALLEGED DEFECT.THE CRASH INVOLVED A SUBJECT VEHICLE BEING STRUCK IN THE REAR AFTER BECOMING DISABLED BY A FRONT DIFFERENTIAL/DRIVESHAFT FAILURE AND PULLING TO THE SIDE OF THE ROAD. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-012) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES OF FRONT DIFFERENTIAL/DRIVESHAFT FAILURES IN THE SUBJECT VEHICLE POPULATION.