2012 Land Rover LR4

The contact owns a 2012 Land Rover LR4. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a fuel odor was detected. The dealer was made aware of the failure but informed the contact that parts were not available. The manufacturer was made aware of the failure and confirmed that parts were not available. The failure mileage was approximately 100,000.

WE BOUGHT THIS 2012 LAND ROVER LR4 WITH 44K MILES ABOUT THREE WEEKS AGO. WE STARTED NOTICING A STRONG GASOLINE ODOR IN THE GARAGE EVER SINCE WE STARTED PARKING THIS CAR IN THE GARAGE. THE ODOR IS STRONGER AFTER WE DRIVE THE CAR AROUND ESPECIALLY IF THE TANK IS FULL. UPON RESEARCHING ENTHUSIAST FORUMS ABOUT LAND ROVERS AND ESPECIALLY LR4, THERE SEEMS TO BE A COMMON ISSUE AROUND FUEL LEAK DUE TO SOME SORT OF FLANGE THAT HOLDS THE FUEL PUMP IN PLACE. RESEARCHING THE NHTSA DATABASE REVEALED THAT THERE ARE MULTIPLE REPORTS OF FUEL LEAK FROM LR4 CARS OF THE SAME GENERATION. THE COST TO FIX THIS VARIES FROM A FEW HUNDRED DOLLARS TO CLOSE TO TWO THOUSAND DOLLARS. I AM GOING TO TAKE THE CAR TO THE DEALER TO DIAGNOSE WHERE IT IS LEAKING FUEL FROM BUT NEEDED A NHTSA COMPLAINT NUMBER TO GO WITH IT SO I AM REPORTING THE ISSUE AS A SAFETY CONCERN DUE TO THE POTENTIAL FIRE HAZARD THIS CREATES. WE STARTED PARKING THE CAR OUTSIDE THE GARAGE AWAY FROM THE HOUSE UNTIL WE CAN GET THIS FIXED.

STARTED TO NOTICE A RAW GAS SMELL AFTER DRIVING OR JUST START THE CAR. I LOOKED FOR GAS LEAK BUT DIDN'T FIND ANY. BROUGHT THE CAR TO THE DEALERSHIP. AND THE SERVICE ASSISTANT SAID IT WAS THE FUEL GASKET. SHE ALSO INFORMED ME THAT IT IS A VERY COMMON PROBLEM. AND SURE ENOUGH IT WAS THE DUST COVER AND GASKET AS SHE PREDICTED. I FEEL THAT THIS IS A SAFETY ISSUE THAT SEEMS TO BE VERY COMMON WITH THIS VEHICLE . *TR

WAS TOLD BY MY MECHANIC THAT THE TOP OF MY FUEL TANK HAS A PLASTIC LID THAT HAS CRACKED. THE CAR IS LEAKING RAW GAS. HE SAID THIS IS APPROXIMATELY THE 5TH CAR HE HAS SEEN WITH THIS PROBLEM THIS YEAR. IT IS EXTREMELY DANGEROUS AND THE CAR COULD IGNITE IF A STRAY SPARK (TOSSED CIGARETTES BUTT, ETC) WAS NEAR MY CAR. THE ODOR IS EXTREMELY STRONG AND 'HEADACHE INDUCING' IF EXPOSED FOR ANY PERIOD OF TIME. THE GAS ACTUALLY LEAKS OUT OF THE TANK FROM THE TOP WHEN THE CAR IS ON. THE FUMES ARE FLAMMABLE BUT NO ACTUAL GAS PUDDLE CAN BE SEEN BECAUSE THE LIQUID GAS EVAPORATES IN THE HEAT.

2012 LR 4HSE STARTED MAKING AN UNUSUAL NOISE AT 47000 MILES. NO WARNINGS OF ANY SORT DISPLAYED. I IMMEDIATELY ATTEMPTED TO DRIVE IT TO THE NEAREST MECHANIC 14 MILES AWAY. CAR STALLED IN THE MIDDLE OF A BUSY ROAD WITHIN 1.5 MILES OF GETTING THERE, AND THEN THE WARNING LIGHT CAME ON "TRANSMISSION FAILURE". MAJOR CONCERN HERE IS THE FACT THAT THERE WAS NO WARNING WHATSOEVER, NO TIME TO EVEN PULLOVER - JUST STALLED. ON TOP OF THAT CAR IS OUT OF WARRANTY (4 YEARS 11 MONTHS SINCE TIME OF PURCHASE, EVEN THOUGH NOT THERE BY MILEAGE). TO MAKE MATTERS WORSE IT TOOK 5 AND A HALF WEEKS FOR THE DEALERSHIP SERVICE DEPARTMENT TO PERFORM DIAGNOSTICS TO CONFIRM THAT INDEED THIS IS A TRANSMISSION FAILURE AND THE CAR NEEDS A NEW UNIT. THIS LAND ROVER HAS BEEN METICULOUSLY TAKEN CARE OFF, WAS DRIVEN PREDOMINANTLY ON THE HIGHWAY, AND WAS IN EXCELLENT CONDITION OTHERWISE. WHY SHOULD TRANSMISSION FAIL AT 47K MILES WITHOUT ANY WARNING WHATSOEVER (SO MUCH FOR SAFETY FEATURES) PUTTING ME AT RISK BY STALLING IN THE MIDDLE OF THE ROAD WITH CARS AROUND ME GOING 45 MILES/HOUR? THIS COULD HAVE LED TO A SERIOUS ACCIDENT.

REAR END WANDERING, MUST KEEP TWO HANDS ON WHEEL AT ALL TIMES TO KEEP VEHICLE FROM FLIPPING OVER. VEHICLE WAS SOLD BY AN OFFICIAL LAND ROVER DEALERSHIP IN MILFOR. CT AS AN CERTIFIED PRE OWNED AT EXTRA COST. MOST INABILITY TO KEEP THE VEHICLE SAFELY ON THE ROAD I RETURNED TO THE DEALERSHIP. REPAIR ORDER DETAIL STATES VEHICLE SOLD AND NOT CAUGHT BY THE SERVICE DEPARTMENT BEFOREIT WENT SALES WITH THE FRONT AND REAR SUSPENSION WAS DISREPAIR. RIGHT FRONT AXLE WAS TORN. WHICH ONLY WAS FOUND AND ADDRESSED AFTER RETURNING THE VEHICLE AND INSISTED THE HEAD MECHANIC DRIVE THE VEHICLE FOR HIMSELF.