My 2014 Land Rover LR2 HSE STARTED SMELLING STRONGLY OF FUEL IN LATE APRIL,2022. I contacted LAND ROVER NORTH AMERICA CUSTOMER RELATIONS ON 5/2/22 about the problem. Cris Willis opened Case# 8000998446 to assist me. He stated it was a recall issue awaiting parts to become active. Then on 6/15 Cris W. contacted me again requestin…
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My 2014 Land Rover LR2 HSE STARTED SMELLING STRONGLY OF FUEL IN LATE APRIL,2022. I contacted LAND ROVER NORTH AMERICA CUSTOMER RELATIONS ON 5/2/22 about the problem. Cris Willis opened Case# 8000998446 to assist me. He stated it was a recall issue awaiting parts to become active. Then on 6/15 Cris W. contacted me again requesting I make appt. with my local LR dealer and now they could inspect car and replace any defective parts. On 6/21 I messaged Cris that I had made appt. For 6/23. Cris messaged me back that Ft. Myers LR dealer would resolve issue with no problem at all. When I brought my car into service manager. He had my car inspected and found fuel sending unit cover was leaking and needed to be replaced. Cost for fuel sending unit cover and gasket with labor and taxes,etc. would be $1970.09. He said my car had left two fuel puddles in service area and was a dangerous safety issue but my VIN # was not in recall and repairs would be at my expense.I declined repair and immediately called LR North America customer relations speaking with Cris W. and his supervisor, Jennifer. Both told me they would try to work with managers at Ft. Myers and Naples LR dealers to encourage them to help me by covering all or part of the repair cost. I never heard back from them or anyone at LR Customer Relations. My daughter did file a complaint with NHTSA on 6/23 for my car but I would like to file my own complaint because of the serious safety issue which LR fails to address in any substantive or helpful way. I have taken my car to a third party auto service facility because I was told it was too dangerous to drive by by LR Customer Relations and their Ft. Myers LR service manager. Please accept this complaint so that some won’t be injured or killed by this serious safety issue which is similar / related to NHTSA Recall#N623. Thank you for assisting in protecting other LR owners, especially those of older models who may be jeopardy because of these defective parts.
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2010-2015 LR2 and 2012-2013 Range Rover Evoque vehicles. A component within the Occupant Classification System (OCS) Electronic Control Unit (ECU) may fail, resulting in the front seat passenger air bag being totally or partially disabled.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, if the air bag is disabled, the air bag may not deploy or may not deploy properly, increasing the risk of injury to the front seat passenger.
Remedy: Land Rover will notify owners, and dealers will update the Restraint Control Module software, free of charge. The recall began on August 30, 2014. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P046.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2014 Land Rover LR2 Problems, Complaints & Recalls | Skip That Year