2019 Land Rover Discovery Sport

COMPONENT: Driver-front flexible brake hose (service brake hydraulic system), and the brake fluid level warning system. WHAT HAPPENED: While my daughter was driving at approximately 25 mph and braking normally, the brake pedal sank progressively to the floor over about five seconds. The vehicle continued moving and did not slow as commanded during that time. Braking was obtained only after the pedal had reached the floor. She pumped the pedal several times and was able to bring the vehicle to a stop and park it. Brake fluid was leaking underneath. WARNING PRIOR TO FAILURE: None. No brake warning lamp or message of any kind appeared before or during the failure. The driver had no warning. She shut the vehicle off. Approximately twenty minutes later she restarted it, and only then did a brake fluid warning appear. The vehicle had been driven normally earlier that same day, including on the expressway, with no soft pedal, no increased pedal travel and no symptoms of any kind. CONFIRMED BY A DEALER: Yes. The vehicle was towed to an authorized dealer, which diagnosed a failed driver-front flexible brake hose and replaced it. The dealer stated the hose was "torn open" and that the main leak was located where the flexible hose meets its metal fitting. AVAILABLE FOR INSPECTION: No. The technician discarded the failed hose and took no photographs, so the failed part no longer exists. INSPECTED BY MANUFACTURER, POLICE OR INSURANCE: No. HOW SAFETY WAS PUT AT RISK: A brake hose separated at its crimped metal fitting with no prior symptoms, on a vehicle serviced at authorized dealers throughout its life, and the vehicle gave the driver no warning of the fluid loss until the following ignition cycle, after she had already stopped. This happened at 25 mph. The same failure at highway speed, with no warning to the driver, could have had a very different outcome.

BRAKES TO DONE FUNCTION PROPERLY! THERE IS CONTINUAL DRAG AND NOT COASTING DUE TO BRAKE ISSUE. HAD ACCIDENT BECAUSE CAR SLIDE 5 CAR LENGTHS WOULD NOT STOP. CAR ENGINE SHUTS OFF AND NEEDS TO BE PUT INTO PARK AND RESTARTS WHEN HITTING BRAKE QUICKLY, HAPPENS ON FREEWAY VERY DANGEROUS. HAD TO REPLACE ALL BRAKES AT 9K MILES NOW NEEDS ALL 4 BRAKE PADS AGAIN AT 15K MILES. SERVICE DEPARTMENT WILL NOT ACKNOWLEDGE AN ISSUES AND STATES THIS IS NORMAL WEAR AND WANTS $1200 EACH TIME FOR BRAKES. DOES NOT ACKNOWLEDGE THAT THEY CAR SLIDES AND FISHTAILS RATHER THAN STOPS SMOOTHLY WHEN QUICKLY BRAKING. THEY DID NOT EVEN PUT NOTES IN THE SERVICE INVOICE ON WHAT I HAD DESCRIBED. VERY CONCERNED ANOTHER ACCIDENT WILL TAKE PLACE NOT TO MENTION THE CONSTANT COST FOR THIS. I HAVE ANOTHER REPAIR SHOP AND CAR EXPERT IN WRITING STATING THAT THERE IS ISSUES WITH BRAKE SYSTEM.