ON MY 6-MONTH OLD LANCE 2295 TRAILER, THE 45-GALLON, 400# POTABLE WATER HOLDING TANK FELL OFF IN THE ROAD. THE PLASTIC TANK ITSELF IS NOT BOLTED TO THE RIG, BUT SITS ON AN 0.18" THICK BY 0.625" WIDE RIM ON THE FORE AND AFT SIDES. A BOLT HOLDING THE REAR MOUNTING BRACKET TO THE CHASSIS (PHOTO 1) APPARENTLY CAME LOOSE OR SHEARED O…
Read full complaint
ON MY 6-MONTH OLD LANCE 2295 TRAILER, THE 45-GALLON, 400# POTABLE WATER HOLDING TANK FELL OFF IN THE ROAD. THE PLASTIC TANK ITSELF IS NOT BOLTED TO THE RIG, BUT SITS ON AN 0.18" THICK BY 0.625" WIDE RIM ON THE FORE AND AFT SIDES. A BOLT HOLDING THE REAR MOUNTING BRACKET TO THE CHASSIS (PHOTO 1) APPARENTLY CAME LOOSE OR SHEARED OFF AND FELL OFF. THESE BOLTS ARE ONLY 1/4" DIAMETER 307A GENERAL SERVICE HARDWARE. THIS LOSS STRESSED ANOTHER MOUNTING BOLT, WHICH SHEARED OFF (PHOTOS 2A & 2B), ALLOWING THE MOUNTING BRACKET TO ROTATE (PHOTO 3) AFT FROM IT'S INTENDED POSITION (PHOTO 4) THE ROTATION WAS POSSIBLY DUE TO WATER MOVEMENT IN THE TANK. THERE IS NO BACKUP RESTRAINING SYSTEM, EITHER TO SUPPORT THE TANK OR PREVENT THE BRACKETS FROM ROTATING. SINCE THE TANK ITSELF IS NOT AFFIXED, IT SIMPLY FELL ONTO THE ROADWAY. VEHICLE WAS MOVING FORWARD AT 2-3 MPH ON A LEVEL PAVED SURFACE. THE TANK BECAME LODGED UNDER THE TRAILER AXLES AND HAD TO BE CUT FREE. THERE IS A SECOND, SIMILAR TANK (ALSO 45 GALLONS) FOR GRAY WATER STORAGE, ALSO USING THIS SAME SUPPORT SCHEME. THESE TANKS ARE ROUGHLY THE SIZE AND SHAPE OF A REFRIGERATOR. THE REAR (GRAY WATER) TANK IS AFT OF THE AXLES, SO THERE WOULD BE NOTHING AT ALL TO PREVENT A FOLLOWING VEHICLE FROM STRIKING IT. IN SUMMARY: - OVERALL DESIGN OF TANK MOUNTING SYSTEM IS DEFICIENT AND DANGEROUS, WITH NO REDUNDANCY. - MOUNTING BOLTS ARE UNDERSIZED AND OF LOW SHEAR STRENGTH. - 400 LB TANK IS NOT PHYSICALLY FIXED THE MOUNTS, BUT SITS ON AN 0.18" THICK BY 0.625" WIDE PLASTIC FLANGE. ANY MOVEMENT OF TANK COULD ALLOW FLANGE TO FLEX AND FAIL. - THERE ARE MULTIPLE TANKS WITH THE SAME MOUNTING SYSTEM.
Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance trailers (models 1995, 2185, 2285, 1475, 1575, 1685, 1985, 2295, 2375, 2445, and 2465) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
Consequence & remedy
Consequence: A gas leak can increase the risk of a fire.
Remedy: Lance Camper will notify owners, and Dometic will repair the stoves, free of charge. The recall began December 30, 2020. Owners may contact Lance Camper customer service at 1-661-949-3322.
Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2021 Lance Camper trailers (models 855S, 850, 960, 975, 995, 1062, and 1172) equipped with a Dometic propane gas stove, model R1731 or R2131 manufactured November 2018 or later or model S31 manufactured November 2018 or later. In certain stove serial number ranges, a gas leak may occur in the cooking stove.
Consequence & remedy
Consequence: A gas leak can increase the risk of a fire.
Remedy: Lance Camper will notify owners, and Dometic dealers will repair the affected stoves. The recall began on December 30, 2020. Owners may contact Lance Camper customer service at 1-661-949-3322.
Lance Camper Manufacturing Corp. (Lance) is recalling certain 2018 travel trailers, models 1985, 1995, 2185, 2155, 2295, and 2375. The battery on these vehicles may move within its compartment while the vehicle is in motion, causing the door to open and allowing the battery to fall out.
Consequence & remedy
Consequence: If the battery falls out of the compartment with the trailer is being towed, it may become a road hazard, increasing the risk of a crash.
Remedy: Lance will notify owners, and dealers will install a retrofit strap kit to keep the battery from moving, free of charge. The recall began on March 19, 2018. Owners may contact Lance customer service at 1-661-949-3322.
Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018 Lance Travel Trailers equipped with adjustable utility receivers sold as optional or aftermarket equipment. The receivers may have insufficient welds and, as a result, things connected to the receiver such as a bicycle rack may not be properly positioned.
Consequence & remedy
Consequence: If components such as a bicycle rack are not properly supported, they may contact the road, possibly resulting in road debris, increasing the risk of a crash.
Remedy: Lance Camper has notified owners, and the owners will be refunded for their purchase once the receiver is returned. As an option, customers may instead get a bike rack that goes on the front of the travel trailer, free of charge. The recall began on May 26, 2017. Owners may contact Lance Camper customer service at 1-661-949-3322.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2018 Lance Travel Trailer Problems, Complaints & Recalls | Skip That Year
Illustration