2020 Kia Stinger

I am reporting a Failure of the Remedy for NHTSA Recall 23V634000 (Kia Recall SC281). The original recall attempted to "fix" a High-Pressure Fuel Pump (HPFP) issue via a software update to the Engine Control Unit (ECU). This remedy has failed. My vehicle is currently experiencing the exact safety hazard described in the recall: loss of motive power and stalling at various speeds due to HPFP failure. Despite the software "patch" performed in 2024, the physical hardware (HPFP) has now suffered a mechanical failure, rendering the vehicle unsafe to drive. Description of the Incident: On or about March 15, 2026, the vehicle began lose power and stuttered while in motion, posing a significant risk of a rear-end collision. Diagnostic scans (OBD-II) confirmed code [Insert Code if known, e.g., P0087 for Low Fuel Rail Pressure]. A secondary diagnosis at Courtesy Kia (Mesa, AZ) on March 18, 2026, confirmed the HPFP has failed. Failure of Manufacturer to Act: The manufacturer (Kia America, Case #XXX) is currently refusing to replace the failed component under the recall mandate. They are categorizing the repair as "Goodwill" because the recall was "closed" by the unsuccessful software update. The manufacturer’s refusal to remediate a known mechanical defect that causes stalling in traffic is a direct violation of the spirit and legal requirement of the National Traffic and Motor Vehicle Safety Act. Current Location of Vehicle: Courtesy XXX. The vehicle is grounded as it is unsafe to operate.

My car shut off while driving down the road, it would not restart, there were no warning lights or check engine lights on. I had it towed to a repair shop and they replaced the fuel pump. Later I found out the fuel pump was recalled for the car and submitted the work receipt for reimbursement on 12/18/2024. I was never notified of the recall to have it replaced. It has been 11 weeks today and I have not been reimbursed for the $1100 I paid to have the fuel pump replaced. I could have been severely injured when my car engine shut down while driving.

Dealer stated that the GDI pump has failed and that is not a common issue. My car started shuddering as I was driving in the interstate I5 north at 70mph, then the car stalled in the middle of the freeway, gas pedal was useless, if it was not because my speed was 70mph and the force of the speed keep my car moving for a little I would probably be hit by a truck putting my life and others at risk. Car was towed back to the dealer, very strong smell of gas and smoke was coming from underneath it, engine lights came on after it stalled a second time while parked on the side of the road. Only signs noticed was the shuddering one day prior to this incident but car did not stall and I thought It was because it needed oil change, other was hesitation to start while cold, after a second attempt it would start without problem. all those signs were not long lasting nor repetitive (shuddering happened only ones prior the day of the incident and ones seconds before the incident).

FUEL LINE CONNECTION WITHIN THE ENGINE COMPARTMENT HAD A LOCK/COVER THAT WAS NOT SEATED/ATTACHED. ISSUE WAS DISCOVERED AFTER DOING A THOROUGH LOOK OVER OF A NEWLY PURCHASED VEHICLE IN WHICH A LOOSE NUT WAS FOUND IN THE TRUNK. UPON REMOVAL OF THE PLASTIC ENGINE COVER NEXT TO THE NON LOCKED FUEL LINE TWO MISSING BOLTS WERE FOUND FOR A WIRE HARNESS ON TOP OF THE ENGINE. OWNER CONNECTED FUEL LINE LOCK, DEALER INSTALLED TWO BOLTS TO THE WIRE HARNESS. NO RECEIPT WAS GIVEN SINCE NOTHING WAS BILLED.