2022 Kia Sportage

THE DEALER FAILED TO COMPLETE THE ANTI-THEFT DET IGNITION CYL PROTECTOR, NOW MY CAR WAS STOLEN. THE DEALER TOLD US THAT THE RECALL WAS TAKEN CARE OF, THEY EVEN ADDED BOTH DECALS ON EACH WINDOW, THE DRIVERS AND PASSENGERS, THAT SAID ANTI-THEFT DECAL INSTALLATION COMPLETED, BUT THE MAIN REASON WE BROUGH IT IN WAS BECAUSE WE HAD RECEIVED A LETTER IN THE MAIL STATING THAT OUT 2022 KIA SPORTAGE HAD A RECALL ON ANTI THEFT KEY IGNITIONS. THE CAR WAS LEFT AT THE DEALER FOR MORE THAN 8 HOURS, TOLD US IT WAS READY AND COMPLETED AND THAT WAS NOT TRUE!

Engine began to knock on [XXX] on my way home from work. Drove to work and back the next day, but heard a loud CLUNK when I started it to head home. Stopped at auto parts store and checked oil. Completely dry dip stick (after wiping it clean). Added 2 qts of synthetic since I had an appt the next morning ([XXX]) at 7:30am at dealership where I purchased it. Knocking stopped but only drove about 12 miles total from that time until appt in the morning. Kia now tells me that engine failed and based on their records, insufficient maintenance. Kia dealer changed hands recently so not sure of the recordkeeping on their end. I've only ever had my vehicle serviced there. Also, no engine light nor oil light ever came on to warn me of low oil pressure. Service tech says he will email me video of their inspection. Not yet received. Currently requesting warranty coverage. Expect it to be denied, based on what service techs have said. I cannot believe Kia didn't get their act together after the Theta II engine debaucle. My car is a 2022 Kia Sportage with ~50-51k miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving my 2022 Kia Sportage, the brakes suddenly stopped responding. I pressed the brake pedal hard several times and the vehicle did not slow down or stop at all. There was no braking pressure and no warning lights. Because the brakes failed completely, I crashed directly into a guardrail. The airbags deployed on impact. This was not driver error, it was a sudden and total brake system failure. The vehicle is currently in a wreck yard and requires immediate manufacturer inspection.

The contact owns a 2022 Kia Sportage. The contact stated that while driving at an undisclosed speed, the contact heard an explosion and observed that the moon roof glass had shattered, sending glass down into the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, but it had not yet been diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 42,000.

The contact owns a 2022 Kia Sportage equipped with Kumho Tires, Tire Line: Crugen KL33 Blackwall, Tire Size: 225/55/R18, and DOT Number: 27LZYANH1921. The contact stated while driving 25-30 MPH, the vehicle shuddered. The vehicle was taken to the dealer, where the contact was informed that the front passenger's side tire had a low tread depth, cracks on the side wall, and was dry rotted. The dealer replaced the front passenger's side tire at approximately 20,000 miles. Additionally, the contact stated that the failure recurred, while driving. The vehicle was taken to the dealer, where the contact was informed that the rear passenger's side tire had a low tread depth, cracks on the side wall, and was dry rotted. The dealer replaced the rear passenger's side tire at approximately 20,400 miles. The tires were the original equipment. The manufacturer was called but was unreachable. The vehicle and tire failure mileage was approximately 20,000.

On [XXX] while driving on the highway my vehicle stalled and the engine light came on. I called my local Kia dealership and setup a diagnostic. My vehicle was dropped off 7/22/25 in which I was informed it was still under warranty and a claim would have to be filed. Days later I received a phone call stating I would have to provide maintenance records in which I have a personal mechanic who services my vehicle when needed. I was contacted multiple times and told Kia was requesting more documents and on 8/7/25 I received a phone call stating I would have to pay $700-$1100 for Kia to take out my engine and see if there was neglect to the engine on top of already owing them 663 for replacing my battery as well as the cost for the diagnostic. I am currently [XXX] and can not drive my car due to the engine being out. On documents provided from Kia it states the testing they are requiring me to pay was optional and I was informed if I paid the money there would be no guarantee Kia would still fix the vehicle. I am now out of a vehicle and spent close to 2,000 on rentals and still have a car note and insurance to pay to a vehicle I cannot even drive. Being [XXX] having doctors appointments and getting ready for a baby this has become stressful and a burden to my life and Kia is making it hard for me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A few weeks ago while on the highway my check engine light started blinking and the car started to slow down and wouldn’t go over 25 miles per hour. My oil pressure light also light up. There was no oil at all. I took it in for an oil change because it was due soon. And explained what happened to them and they said they can check for oil consumption but it’s not covered under my engine warranty and that they can’t find anything wrong because I already put new oil in. This past Friday [XXX] again on the highway the check engine light started flashing and the car slowed down and wouldn’t go over 25 miles per hour. I took it to Jack Williams where they charged me 110$ to reset the code and told me I most likely had water in my gas tank from bad gas and to put dry gas in it which I did and later that night the light came on again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine light to our 2022 Kia Sportage went on and a ticking sound was heard in the engine. When we first took it to the dealer, they said it was a normal sound. We again took it to the dealer and spoke to the manager who apologized and said it was not normal to hear that. Warranty of course was no good because we did not get the oil changes through the dealership, which our car salesman had told us that my husband being a mechanic, would be able to do his own oil changes and the warranty would still be good. Engine is now locked up at only 49,000 miles and our car is not even 2 years old, but too expensive to fix and we still owe 17,000.00 on it.