Kia had come out with a recall immediately after purchasing and installing our tow hitch on our 2022 Kia Sportage. It has been almost 18 months with no remedy. I've taken it to the dealer multiple times and called Kia themselves both say they can't do anything. Every single aftermarket tow hitch is completely safe to use other t…
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Kia had come out with a recall immediately after purchasing and installing our tow hitch on our 2022 Kia Sportage. It has been almost 18 months with no remedy. I've taken it to the dealer multiple times and called Kia themselves both say they can't do anything. Every single aftermarket tow hitch is completely safe to use other than the Kia branded one. I paid almost $700 to get a tow hitch installed at 14k miles and now nearing 40k miles and haven't used it a single time. I have been running in circles trying to get any information. They say it's a short circuit but why they haven't adopted the method all other aftermarket parts have that have no issues makes zero sense after all this time.
NHTSA ODI #11557755
20,000 miles · Aug 2, 2023
Trailer Hitches
The contact owns a 2022 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while stop…
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The contact owns a 2022 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while stopped at a traffic light, the vehicle shuddered. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect.
NHTSA ODI #11536006
Mileage unknown · Dec 23, 2022
Trailer Hitches
The contact owns a 2022 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th…
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The contact owns a 2022 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11498687
Mileage unknown · Dec 6, 2022
Trailer Hitches
The contact owns a 2022 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the i…
Read full complaint
The contact owns a 2022 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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