IllustrationThe infotainment system has bubbles, and it interferes with touch screen process. I have seen lots of people that have different KIA's that have the same issue. This should be considered a RECALL due to how so many KIA's that have the same issue.
2021 Kia Sportage
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2021 Kia Sportage do not stand out strongly from the model-year median of 122.
About this comparison →How this year compares
Owner complaints by model year
Compare all Sportage years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 12 of 51 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports7 fire reports2 injury reports
What owners actually said
51 reportsOn Thursday [XXX] I purchased a 2021 Kia Sportage LX from Liberty Auto Plaza Dealership located in Libertyville, IL. During this purchase, the salesman Isaac told me the car was updated with Anti-Theft Protection. Between Friday [XXX] evening and Saturday [XXX] my Kia Sportage that I just purchased was stolen. I called the polic…
Read full complaint
On Thursday [XXX] I purchased a 2021 Kia Sportage LX from Liberty Auto Plaza Dealership located in Libertyville, IL. During this purchase, the salesman Isaac told me the car was updated with Anti-Theft Protection. Between Friday [XXX] evening and Saturday [XXX] my Kia Sportage that I just purchased was stolen. I called the police department and made a police report and I filed a claim with my insurance company, American Alliance Casualties. My vehicle was recovered on Wednesday [XXX] and the insurance company picked the vehicle up on Friday [XXX]. My insurance company, American Alliance Casualties has had my vehicle since. [XXX] will be five months this company has had my vehicle. On [XXX] American Alliance sent me an Offer Letter to, either have the vehicle to be repaired or, have a direct check sent to me. I choose to have the vehicle repaired because I wasn't looking for money I wanted my car repaired. The company I chose was Fender Mender Auto Collision Center. I spoke with their receptionist, Heather on, Thursday [XXX] and she said my insurance company, American Alliance Casualties delivered my vehicle to their facility and they were going to start working on it right away. I called Monday [XXX] to follow up and see how is the progress going to repair my vehicle and she told me that there was something going on with the engine. On Monday [XXX] Heather from Fender Mender Auto Collision called and said my claim was denied because there is wear and tear on the engine. The engine has 27,000 miles from the time it was stolen so that's impossible. However, I spoke with the insurance adjuster Annette Khatib and she said the inspector stated there was a blockage in the engine possibly due to a manufacturer defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Kia Sportage. The contact received notification of NHTSA Campaign Number: 20V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driv…
Read full complaint
The contact owns a 2021 Kia Sportage. The contact received notification of NHTSA Campaign Number: 20V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the service brakes were inoperable. The contact stated that several warning lights were illuminated. The vehicle lost motive power and rolled before coming to a stop. The contact noticed smoke exiting from the hood compartment. The contact grabbed his five-year-old daughter out of the vehicle safely. The contact stated the vehicle was in flames. The fire department and the police department came to the scene. The fire department extinguished the fire. No police or fire reports were filed. No injuries were sustained. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 53,000.
The contact owns a 2021 Kia Sportage. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost all electrical and motive power. As a result, the vehicle collided with a shopping cart, causing it to collide with another vehicle. The check engine warning light was illuminated. The …
Read full complaint
The contact owns a 2021 Kia Sportage. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost all electrical and motive power. As a result, the vehicle collided with a shopping cart, causing it to collide with another vehicle. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.
The contact owns a 2021 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of…
Read full complaint
The contact owns a 2021 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The panoramic sunroof spontaneously exploded on the highway. There were no other vehicles nearby that could have thrown any debris at my vehicle. The edges of the glass are pushed out as if the force came from inside the vehicle.
The contact owns a 2021 Kia Sportage. The contact stated while exiting a parking lot, the vehicle lost motive power motive and stalled with an unknown warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer and the dealer stated that no failure was found. The manufacturer was c…
Read full complaint
The contact owns a 2021 Kia Sportage. The contact stated while exiting a parking lot, the vehicle lost motive power motive and stalled with an unknown warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer and the dealer stated that no failure was found. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 10,000.
While sitting in my driveway I heard a loud sound popping within the car but did not investigate immediately. I drove down the road and noticed that the car seemed to be noisy and there was a rattling sound within the headliner. I stopped to investigate and realized that the sunroof had exploded outward. Dealer denied responsi…
Read full complaint
While sitting in my driveway I heard a loud sound popping within the car but did not investigate immediately. I drove down the road and noticed that the car seemed to be noisy and there was a rattling sound within the headliner. I stopped to investigate and realized that the sunroof had exploded outward. Dealer denied responsibility. Car has been out of use for more than 3 weeks.
Remote start my car walked out to a puddle of oil. All the oil ran out. Had 400 mile left before oil change was due.
The contact owns a 2021 Kia Sportage. The contact stated that while driving at an undisclosed speed, the front passenger’s side tire was punctured. The contact stated that while using the factory OEM jack to raise the vehicle to change the tire, the jack fractured causing the vehicle to collapse. The vehicle was taken to the dea…
Read full complaint
The contact owns a 2021 Kia Sportage. The contact stated that while driving at an undisclosed speed, the front passenger’s side tire was punctured. The contact stated that while using the factory OEM jack to raise the vehicle to change the tire, the jack fractured causing the vehicle to collapse. The vehicle was taken to the dealer where the contact was awaiting the replacement jack. The manufacturer was notified of the failure and the contact left a voicemail but had not received a response. The failure mileage was 17,614.
Official recalls
222V703000 · Trailer Hitches
Sep 19, 2022
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
21V137000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Mar 4, 2021
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Kia will notify owners, and dealers will replace certain fuses in the electrical junction box. Vehicles equipped with an electronic parking brake (EPB) will also receive a HECU software update. Repairs will be performed free of charge. The recall began on April 30, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC206.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.