See attached document for complaint.
2021 Kia Sportage
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2021 Kia Sportage do not stand out strongly from the model-year median of 122.
About this comparison →How this year compares
Owner complaints by model year
Compare all Sportage years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 12 of 51 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
6 reportsThe contact owns a 2021 Kia Sportage. The contact stated that while driving at undisclosed speeds, the drain plug detached, and oil started leaking from the oil pan. The accelerator was depressed, but the vehicle failed to move and stalled while driving on the highway. The vehicle failed to restart. The oil light illuminated aft…
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The contact owns a 2021 Kia Sportage. The contact stated that while driving at undisclosed speeds, the drain plug detached, and oil started leaking from the oil pan. The accelerator was depressed, but the vehicle failed to move and stalled while driving on the highway. The vehicle failed to restart. The oil light illuminated after the failure. The vehicle was towed to an independent mechanic who determined the oil cap had detached. The mechanic informed the contact that the vehicle was difficult to start. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
The contact owns a 2021 Kia Sportage. The contact stated that her mother was driving at an undisclosed speed on the freeway and had stopped on the shoulder of the road to access the navigation system. The contact stated that after the driver shifted to park(P), the driver noticed smoke. The contact's grand-mother who was also oc…
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The contact owns a 2021 Kia Sportage. The contact stated that her mother was driving at an undisclosed speed on the freeway and had stopped on the shoulder of the road to access the navigation system. The contact stated that after the driver shifted to park(P), the driver noticed smoke. The contact's grand-mother who was also occupying the vehicle advised the driver that the smoke was coming from underneath the hood. The driver then noticed that smoke and flames were coming from underneath the hood of the vehicle. The contact stated that the vehicle burned to the ground. The fire department was called to the scene and extinguished the fire. It was unknown whether a fire department report and a police report were filed. The vehicle was towed to an unknown location and was in the process of being inspected by the insurance company adjuster. Both the contact's mother and grand-mother later received medical assistance for smoke inhalation. The cause of the fire was not determined. The manufacturer and local dealer were not yet contacted. The failure mileage was approximately 70,000.
The contact owns a 2021 Kia Sportage. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power and was unable to accelerate. The contact's wife arrived at the destination where the failure persisted, prompting her to discontinue driving the vehicle. The check engine …
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The contact owns a 2021 Kia Sportage. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power and was unable to accelerate. The contact's wife arrived at the destination where the failure persisted, prompting her to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 117,000.
The contact owns a 2021 Kia Sportage. The vehicle was taken to an independent mechanic for an oil change, and the contact was advised that the oil level was low. The contact stated there was no warning illuminated with the oil level being low. The contact was advised by the mechanic to check the oil level more frequently. The co…
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The contact owns a 2021 Kia Sportage. The vehicle was taken to an independent mechanic for an oil change, and the contact was advised that the oil level was low. The contact stated there was no warning illuminated with the oil level being low. The contact was advised by the mechanic to check the oil level more frequently. The contact had recently checked the oil level and needed to add one quart of engine oil. The contact had not taken the vehicle to a dealer to be diagnosed. The contact researched online and related the oil consumption to a known failure with the engine installed in similar vehicles. The manufacturer was not informed of the failure. The failure mileage was approximately 41,000.
The contact owns a 2021 Kia Sportage. The contact stated while driving at an undisclosed speed, the low oil light and engine warning lights illuminated. In addition, the contact stated that the vehicle had been consuming excessive engine oil. The vehicle was taken to an independent mechanic where it was diagnosed with a failed c…
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The contact owns a 2021 Kia Sportage. The contact stated while driving at an undisclosed speed, the low oil light and engine warning lights illuminated. In addition, the contact stated that the vehicle had been consuming excessive engine oil. The vehicle was taken to an independent mechanic where it was diagnosed with a failed crankshaft and rocker arm. The contact was informed that the crankshaft and the rocker's arm needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Official recalls
222V703000 · Trailer Hitches
Sep 19, 2022
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
21V137000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Mar 4, 2021
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Kia will notify owners, and dealers will replace certain fuses in the electrical junction box. Vehicles equipped with an electronic parking brake (EPB) will also receive a HECU software update. Repairs will be performed free of charge. The recall began on April 30, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC206.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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