2021 Kia Sportage

On June 14, 2026, the driver experienced sudden rough engine running followed immediately by a flashing check engine light. The vehicle was towed to the selling dealer, which has performed all prior maintenance. The vehicle is currently at the dealership and available for inspection. Technician notes show DTC P1326 was stored — the Knock Sensor Detection System code associated with connecting rod bearing wear on Kia's Theta II engine family. The technician performed an audible knock check only (none heard) and cleared the code. The vehicle was found approximately 2.5 quarts low on oil due to an internal turbo oil leak. The dealer's notes state the code "may be related" to low oil — hedged language, not confirmed causation. The dealer confirmed the turbo failure but has not performed a bearing clearance test to confirm or rule out bearing damage from the low oil condition. The dealer performed a turbocharger replacement. Despite a verbal commitment from the service manager that a bearing clearance test would follow, no such test was performed 40 days later. When the vehicle was declared ready, the service manager did not recall the commitment and suggested driving 40-50 miles as an alternative. Kia America opened a formal case last month and authorized a partial goodwill adjustment but no one has addressed the safety concern of the unperformed engine test indicated by the thrown code. Driving a vehicle with potential connecting rod bearing wear risks catastrophic engine failure, creating a serious safety hazard. This vehicle has a documented history of oil consumption prior to this incident. The engine has not been cleared for bearing damage following a significant low oil event and a stored P1326 code.

While I was driving in the interstate my car when in limp mode while I was trying to pass a semi. I had my children in the car and was stranded on the side of the road. No warning lights ever came on before hand. My mechanic said it was a problem with my engine and it’s common in Kia’s in but doe not include my year. It’s a costly repair for a car that’s not even 5 years old.

The engine in my 2021 Kia Sportage failed while being driven at highway speeds on US 131 in Michigan. The car was taken to the closest gas station where the oil was checked and it was determined that 5 quarts were needed to reach the dipstick's full line. The fact that the car had consumed 5 quarts of oil seems to be a major safety concern. I've attached a note with additional information that has also been submitted to Kia; a case number has been provided. However, after several weeks, there hasn't been any progress. I haven't even been able to get Kia to provide information as to the fundamental root cause of the engine failure.

On March 4, 2026, the engine in my 2021 Kia Sportage malfunctioned while I was driving on a local road on Long Island, NY. The check engine light illuminated, the vehicle lost the ability to accelerate normally, and the steering wheel became heavy and difficult to turn at the same time. This created a serious safety risk, as I was unable to maneuver or accelerate normally and could have been stranded in an active roadway or unable to avoid a collision. The vehicle was able to restart but was towed as a precaution and transported to service. An independent repair shop examined the vehicle and identified the issue as an engine problem, advising that the repair should be covered by Kia. I delivered the vehicle to Kia Smithtown, an authorized Kia dealership, on March 9, 2026. As of today, the dealership has had the vehicle for approximately six weeks and has not yet completed a formal diagnosis or begun the repair, and no loaner vehicle has been provided. No police or insurance inspection has occurred. The check engine light first appeared at the moment of the failure on March 4, 2026; there were no clear warning symptoms prior to that. The vehicle remains in the possession of Kia Smithtown and is available for inspection.

I am filing a complaint regarding a 2021 Kia Sportage that experienced catastrophic engine failure, leaving the vehicle non-drivable despite regular maintenance and documented oil changes. I brought the vehicle to an authorized Kia dealership, located at 402 NJ-35, Keyport, NJ 07735, for evaluation. On or about March 17, 2026, I was informed by the dealership that coverage for engine replacement had been denied. At that time, I was not provided with a clear or sufficient explanation for the denial. Due to the lack of explanation and assistance, I escalated the matter to Kia corporate and was assigned a case manager. On March 30, 2026, I was contacted by my assigned case worker from Kia corporate, Marcia, who confirmed that my request for engine replacement remained denied. Again, no specific or sufficient explanation for the denial was provided, despite my attempts to obtain clarification. I made multiple efforts to understand the reason for the denial and to resolve the issue directly with both the dealership and Kia corporate. Despite these efforts, I was not offered a reasonable solution, nor was meaningful assistance provided. The vehicle ultimately stalled out in the middle of a highway. As a result, I am now left with a non-drivable vehicle and a significant financial burden, including an outstanding loan balance on a vehicle that cannot be used. I am also aware that there have been reported concerns, recalls, and investigations involving engine issues in certain Kia vehicles. While I understand each case is reviewed individually, this raises concern that my situation may not be an isolated incident and warrants further review. I believe this outcome is unfair given my documented maintenance history and the severity of the engine failure. I am requesting assistance in obtaining a fair resolution, including reconsideration of the denial and/or financial assistance toward the cost of engine replacement.